Motor Werks Honda

Excellent service, very nice and friendly person and very informative!! cool guy! Will ask for him again on my next visit. informative!! cool guy! Will ask for him again on my next visit. More

Tommy was wonderful to work with. He was funny and knowledgeable and wasn’t pushy. I said what I wanted and he obliged. Would definitely buy another car from him. I came in looking f He was funny and knowledgeable and wasn’t pushy. I said what I wanted and he obliged. Would definitely buy another car from him. I came in looking for a Honda Accord but ended up with a Honda Civic More

My purchaseing experience with Tommy B was amazing. I felt I was making very informed decisons while buying my vehicle as he was explaining everything wonderfully. He was also friendly and I felt no pr I felt I was making very informed decisons while buying my vehicle as he was explaining everything wonderfully. He was also friendly and I felt no pressure to take a vehicle home. My reason for only four stars has nothing to do with Tommy as he was fantastic, but the Dealer App Motor Werks Perks, which I was planning on using to schedule maintenance and washes is not available for my device. I currently have a Samsung Galaxy S24 Ultra and it is not supported. Please see to this issue as soon as possible. Other than that it was an easy process! More

Kurt was informative, accurate, honest, thoughtful, and knowledgeable. He made the process of purchasing a vehicle that I dread a pleasure. He made me feel valued!!! knowledgeable. He made the process of purchasing a vehicle that I dread a pleasure. He made me feel valued!!! More

Everyone at Motor Werks Honda is super. My special thanks to Peter Seaverns for his super efforts. Paul Sampson My special thanks to Peter Seaverns for his super efforts. Paul Sampson More

Tommy and Aaron were very informative and helpful. This was the best car buying experience I’ve ever had. Thank you! This was the best car buying experience I’ve ever had. Thank you! More

Excellent service, very nice and friendly person. He was very helpful. He was the best! Excellent!! He was very helpful. He was the best! Excellent!! More

Incredibly disheartening and disappointing experience here with the service department on Tuesday 3/25. I currently have a lease on an HRV and the lease agreement stipulates that oil changes, tire rotati here with the service department on Tuesday 3/25. I currently have a lease on an HRV and the lease agreement stipulates that oil changes, tire rotations and the like are covered under the lease agreement. After the vehicle was picked up, I received a text message followed by an email indicating a multi-point inspection was completed and I was instructed to review the results. I thought it was odd when requesting a basic oil change/tire rotation that was covered that they'd go through the process of a multi-point inspection as is, particularly on a leased vehicle, but I get it, that's the process, so okay. There were three items that were listed as needing immediate attention and uncertain as to next steps, I texted the service department to inquire as to whether those items were included in the lease agreement and received no response for the next number of hours. I was occupied at work so didn't have the opportunity to call over, but a few hours later I was sent a bill for $429 for the services that I anticipated were included but from what was discussed with Paul in the service department (who was outstanding) they in fact were not covered. I was never informed of this until after the fact with the services being performed and ended up paying the bill due to the service department being on the verge of closing and needing my car back. Paul mentioned running my concerns up the food chain, which I'd envision he did, as I received a text message the next day from Ibraheem Al-Wari requesting a text back in order to, "ensure complete satisfaction," and that they, "will do everything in our power to gain your complete satisfaction." So I sent him basically what I'm posting here and . . . radio silence. Nothing in the least bit in terms of even making an attempt to remedy things or even address them, just empty words that amounted to nothing. So as stated, such a disappointment and something I'm not used to from Motor Werks, as I've had great experiences prior to this. Hope this helps someone. More

Having purchased several other vehicles from Motor Werks in the past, our experience with Jim was by far the best. No pressure, patient and understanding of our needs. He spent the time to let us 'figure ou in the past, our experience with Jim was by far the best. No pressure, patient and understanding of our needs. He spent the time to let us 'figure out' exactly what we wanted in a vehicle. More