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Motor Werks Honda - Service Center

Barrington, IL

4.4
156 Reviews

156 Reviews of Motor Werks Honda - Service Center

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November 02, 2023

Excellent and prompt service! Convenient spot scheduling and very good customer service for sure! Thank you! More

by ayesha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abdulla Said
November 02, 2023

Damla was very helpful and communicative throughout th visit today. I can say that my experience today was the best I have had with this service department More

by spblue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damla Alkan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

spblue responded

:)

Nov 04, 2023 -

Motor Werks Honda responded

Thank you for sharing your recent visit experience with Damla Alkan. Thank you for your continued patronage with us. Driven by You.

November 01, 2023

Excellent service and easy to schedule from online portal based on your convenience . I would highly recommend More

by akhilesh.bagwari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damla Alkan
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2023

Can’t beat the customer service at Motor Werks. Molly was very accommodating to my needs More

by map4355
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly Croke
November 01, 2023

Came there to get an emergency recall fix. The attendant made me feel uncomfortable like I was begging for the service. I s schedule the appointment in advance, waited over two hours and they More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Damla Alkan
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2023

I was happy with the service and thanks to the team for squeezing me in last minute. My step daughter had a tire blow out on the highway. Thanks to Molly for following up with me on the replacement tire la More

by Honda Civic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Williams, Molly Croke
October 31, 2023

Excellent, friendly, and professional staff. They spent more time with me on my problem than I expected which was a huge plus and very personable. More

by Spyder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damla Alkan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Glasby
October 28, 2023

I have been a customer for many years that is why I keep coming back. Evans was great and very helpful. More

by Readalldp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evans Marinakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Motor Werks Honda responded

Thank you for sharing your experience and rating. We appreciate your patronage over the years and will strive to continued to earn your Business. Driven by You.

October 25, 2023

After some confusion regarding a recent service visit, the staff went out of their way to improve the situation, leaving me quite satisfied with their efforts. More

by Tfpoelking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Head of Service Department , Molly Croke
Oct 25, 2023 -

Motor Werks Honda responded

Thank you for taking the time to share your feedback. We appreciate your business and the opportunity to address your concerns. Thank you for your continued patronage. Driven by You.

October 25, 2023

Everything went smoothly. I like the ride home after dropping off the car and then the delivery of the car after the service was done. It was a really time saver! More

by fjannerino
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly Croke
Oct 26, 2023 -

Motor Werks Honda responded

Thank you for sharing your feedback on your recent Service Visit and interaction with Service Advisor, Molly Croke. We are glad you were able to take advantage of one or our options to make servicing your Honda with us more convenient. Driven by You.

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