Motor Werks INFINITI

What a great experience. So different than the last time I bought a car. They were so helpful and really went the extra mile to get me the car I wanted. I bought a car. They were so helpful and really went the extra mile to get me the car I wanted. More

On the recommendation of a good friend, my partner and I contacted Sebastian Stankiewicz at Motor Werks of Barrington to help us in our search for a good used G37x. Working with Sebastian was a great experi contacted Sebastian Stankiewicz at Motor Werks of Barrington to help us in our search for a good used G37x. Working with Sebastian was a great experience and we will absolutely call him again when we are ready for our next car purchase. His expertise with not only the Infiniti line but with other vehicles in the same class we were considering proved very helpful in making our final decision. Sebastian went out of his way to make us feel like valued customers and put together a fantastic deal on a great automobile. He has kept in touch since the purchase and provided assistance beyond what I could have expected. We will definitely be back ? Thanks Sebastian ! Michael & Patrick More

I recently purchased a car at Motor Werks of Barrington- infiniti QX56. All in all this was the best car purchase experience in my life. The salesman I worked with, Sebastian Stankiewicz, was extremely know infiniti QX56. All in all this was the best car purchase experience in my life. The salesman I worked with, Sebastian Stankiewicz, was extremely knowledgeable, friendly - not pushy, and had great sense of humor. What else could you ask for from a salesperson? Honesty and no sneaky sales tactics were another key factors why i purchased the car from this dealer. I've already raved about this experience to my family and friends strongly recommending this car dealership as this is my car dealership for future purchases... More

Spent in excess of $1 million there over the years. Spent in excess of $1 million there over the years. Experience #1: Wanted to pay cash for BMW 760 IL only to find that the car I wanted was "on hold" Spent in excess of $1 million there over the years. Experience #1: Wanted to pay cash for BMW 760 IL only to find that the car I wanted was "on hold". Experience #2: Paid $4,500 for service and much of it had to be redone by another dealership. Small parts on car stolen. More

Contacted Motor Werks via the internet and they responed in a timely fashion. Wally DiGiulio was my sales person and Clint Sullivan sales mgr. Both professional and courteous with no "used car salesman" tac in a timely fashion. Wally DiGiulio was my sales person and Clint Sullivan sales mgr. Both professional and courteous with no "used car salesman" tactics. These guys actually made me want to buy a car from Motor Werks, and I did. Price was great, and easiest buying experience ever! The accessory guy was so pleasant I will end up w/remote starter. Finance guy was John, I believe, and also very nice. The entire staff at MW could be described as sincere and way above the norm. Would highly reccommend MW of Barrington. More

We contacted Barrington Infiniti via telephone to see how they were with customer service before we wasted our time and gas. They were very prompt, friendly and not pushy even at the slightest. We discussed they were with customer service before we wasted our time and gas. They were very prompt, friendly and not pushy even at the slightest. We discussed exactly what we were looking for and what we weren't interested in. Shortly after the conversation we headed over to the Barrington Cadillac to see Walter in the Sales Dept to test 1 of the 2 vehicles we were interested in, we then took a test drive over to the Infiniti in Barrington to drive the other. (It was really nice for us being the other dealers we have been to would have us waste our own gas and really weren't interested in accommodating the customer or even the sale at that) We had been looking to make this purchase for 1 year and finally found a dealer with the customer service and respect that we were looking for. We purchased a pre-owned G35x it's absolutely beautiful with the BEST: price, shape and mileage that we have seen. We can't emphasize enough, we had an marvelous experience with Walter who was very professional and comical which made the experience even better! Having had other experiences in the past it really made searching for a vehicle a chore, and now we look forward to buying our next vehicle! Thank you Motor Werks! More

My Family and I went to the dealership to simply drive the Ifinity QX56. Having never driving one we wanted to try one out and see how it compared with other 7 passenger SUV's. I was pleasantly surprised the Ifinity QX56. Having never driving one we wanted to try one out and see how it compared with other 7 passenger SUV's. I was pleasantly surprised with the professionalism of the dealship. When we arrived they were ready to show us the QX56. Clint Sullivan put us in contact with Sebastian, and he showed us the QX56. I was very impressed with his knowledge of the vehicle. He knew everything about it, front to back, top to bottom. We did not intend to buy that day ,but we did. We loved the vehicle and we enjoyed working with Sebastian,Clint,and Jim. They were all very helpful and very knowledgeable of there product. I will recommend this dealership to freinds and family. Sincerely Mark Taylor More

I have expectations on how I should be treated since I'm a business owner and I know how I expect customers to be treated. At no time was I pressured to do anything I didn't want to do and all my questions a business owner and I know how I expect customers to be treated. At no time was I pressured to do anything I didn't want to do and all my questions were answered thouroughly. The sales person had more experience and knowledge of te product than even the Infiniti web site could provide. The sales manager was responsive and supportive in the sales process. At every part of the process I felt like me needs were the most important thing, not the needs of the dealer. I will return when my lease is up. More

I bought a new 09 G37x from this dealership one year ago today, and Sebastian sent me an email this morning reminding me that it was one year old and asked me how everything was going with my vehicle. Thi today, and Sebastian sent me an email this morning reminding me that it was one year old and asked me how everything was going with my vehicle. This is great customer service and does wonders when trying to encourage repeat business. I mentioned a small problem I was having with the 'auto-up' feature of my passenger side window and though it was an issue that needed to be fixed under warranty. Sebastian took time out of his day to see if it just needed reprogramming and emailed me the steps to try to fix it myself. 5 minutes later, it was all fixed. He saved me a trip to the dealership. No complaints, so far, regarding the customer service and the performance/reliability of my G37. The only reason I did not provide 5's across the board is that my vehicle had 2 scratches at delivery that could not be removed at delivery and a small door ding that occurred in the service dept. while they were adjusting the TPMS a week after delivery. I detail cars as a hobby and notice everything on a vehicle. I believe a new vehicle should be perfect. More

Everyone my wife and I talked to at Motorwerks was Everyone my wife and I talked to at Motorwerks was friendly and helpful. Our salesman Sebastian was very knowledgeable and patiently explained th Everyone my wife and I talked to at Motorwerks was friendly and helpful. Our salesman Sebastian was very knowledgeable and patiently explained the features of the car we were interested in. They also offered us the car at a significant discount without really even asking, and we never felt pressured to buy. We considered the purchase for a week before deciding to go ahead, and they honored the originally offered price without question. We've purchased several cars over the years, both new and used, and we both agree that our recent car buying experience at Motorwerks was the most pleasant either of us had ever experienced. We're very happy with our new car, and the treatment we received at Motorwerks. More