
MotorWorld Acura
Wilkes-Barre, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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This is my second acura that i bought at motorworld. I live in Syracuse but found the experience buying cars at Motorworld very pleasant and prefer to deal with someone who is located over 100 miles away live in Syracuse but found the experience buying cars at Motorworld very pleasant and prefer to deal with someone who is located over 100 miles away than my local dealer 7 miles away. I had to spent only 2 hours from the time I started the car buying process to the time when we settled on a deal. The price was right - -all I had to do is to call several other dealers in the area to confirm that your offer was comeptitive. As last time, I had no issue with purchasing the car and it took me less than one hour to complete the paperwork and drive the car away. Phil Verrini was excellent and had the car fully prepared by the time I have arrived. All the paerwork was also ready and waiting for me. Everyone needs more salesman like Phil. thanks again One comment I have that -- you should give an option to people to opt out from filling out the the account info -- as some people, like me, would feel that you are doing this to send junk mail to my email account. And for some people it would prevent them from submitting the review alltogether. If not for Phil -- I would have chosen not to send the review at all. Alex More
I bought a used Acura TSX 2009. I had my first bad experience. Once they get your deposit it's impossible to get answers to your questions. I tried phone and emails and it took them 12 days to mail me experience. Once they get your deposit it's impossible to get answers to your questions. I tried phone and emails and it took them 12 days to mail me the title! I live in Massachusetts and had planned a trip to Wilkes-Barre to go pick up the car so I needed the paperwork in order to register it here in Massachusetts and get the plates. Courtney McFarlane was the worst, it obviously and repeatedly ignored my emails for several days. I had to email everybody in the dealership in order to have my the title mailed to me, which happened the day before I left for my trip! He came back with lame excuses, he obviously didn't care and his attitude was very frustrating. I even had to threat him to report to his boss about his attitude. I'm usually a very easy going customer but he definitely took advantage of me here. Aaron Fenyus was more understanding but didn't get back to all my emails either. That said he was helpful and courteous when I met him. He was the only person I met there. Tiffany Zawadski was very helpful as well and got the title in the mail (overnight) very shortly we called her. In addition the windshield side garnishes got loose on my way back home. I found out that this was a recall and hadn't be done on this car, so I have to go to a local Acura dealership to have this job done. If I find another good deal I will go back to this dealership but I'll make sure to not deal with Mr McFarlane ever again. He is not professional and doesn't respect you. More
Our salesman, George Kocher was very knowledgeable about our Acura. He was also very accomodating as far as spending time with my wife and I. He made sure we understood all the features of the vehicle. I wo our Acura. He was also very accomodating as far as spending time with my wife and I. He made sure we understood all the features of the vehicle. I would not hesitate to recommend Motorworld to anyone. Motorworld went as far as getting the vehicle that we wanted in the color we wanted from another dealership. Car buying usually turns out to be a headache. But this time it was an enjoyable experience. I hope we don't encounter any problems with our new vehicle. Thank you! More
Dean Hess was a pleasure to work with during the purchase of my second Acura RDX from MotorWorld! He made the difference in my decision to purchase my new vehicle from MotorWorld. Thanks Dean! of my second Acura RDX from MotorWorld! He made the difference in my decision to purchase my new vehicle from MotorWorld. Thanks Dean! More
Pleasant, friendly, attentive. Excellent customer service. Got exactly what I wanted with no hassles and with minimal effort on my part. Could not have been a smoother buying experience. Recommend service. Got exactly what I wanted with no hassles and with minimal effort on my part. Could not have been a smoother buying experience. Recommend without hesitation. More
This is the 4th Acura and 6th vehicle(2 Hondas)we've purchase from Motorworld. The dealership has been excellent with every purchase. Aaron Fenyus and Tiffany Zawadski are always very helpful in finding purchase from Motorworld. The dealership has been excellent with every purchase. Aaron Fenyus and Tiffany Zawadski are always very helpful in finding the car we need and finalizing the deal. Mike Flynn(Service Advisor)is always great when bringing our cars in for service. He has also gone above and beyond several times for us. We have, and will continue to recommend Motorworld to anyone looking for a new or used car. More
first time I dealt with motorworld and it was a very pleasant experience! jeff was very professional, polite and very knowledable. would definately recommend jeff and motorworld to family and friends. h pleasant experience! jeff was very professional, polite and very knowledable. would definately recommend jeff and motorworld to family and friends. hoping service department will be just as easy to deal with when the need arises! More
george kocher was excellent covered everything was there after hours and very freindly...overall an excellant experience. car was very clean ready to go. the dealership is clean modern and very orderly. gre after hours and very freindly...overall an excellant experience. car was very clean ready to go. the dealership is clean modern and very orderly. greg pincus did a great job with the finance part and i was very pleased. More
The staff was very friendly and helpful , I would tell anyone looking for a Honda or Acura to visit Brian or john and will definitely buy from them again ! Close to home and lots to choose from . John exp anyone looking for a Honda or Acura to visit Brian or john and will definitely buy from them again ! Close to home and lots to choose from . John explained everything I needed to know about the car before leaving the lot . More