MotorWorld Acura

Jennifer Myslowski is THE BEST representative you have! She be utilized to train all members of your staff, regardless of their job. Jennifer is thorough, competent and pleasant. She knows her job and s She be utilized to train all members of your staff, regardless of their job. Jennifer is thorough, competent and pleasant. She knows her job and she knows how to treat people. I hoe to always be a customer of MotorWorld so I can always deal with Jennifer for my vehicle's service. But that will depend on getting a good deal! More

Jen was amazing! She got my car in so fast and all fixed up, my car is running amazing now. I couldn’t be happier with my experience with Jen! She got my car in so fast and all fixed up, my car is running amazing now. I couldn’t be happier with my experience with Jen! More

I will start off by saying I am not your average customer. I have a background in the Automotive Repair Management field as a regional manager to one of the largest franchise owners with over 150 lo customer. I have a background in the Automotive Repair Management field as a regional manager to one of the largest franchise owners with over 150 locations. My job was sales and customer service and management development. I have bought several vehicles from motor world Mercedes, Hyundai and Honda. My experience with the Acura Service department was horrible. I will drive 86 miles to the next Acura dealer when I need dealership service. More

Chester was extremely caring and beyond helpful today! He showed extreme empathy and care for my mom who has been undergoing cancer treatments for 7 years, I took her to get her car serviced and he walked He showed extreme empathy and care for my mom who has been undergoing cancer treatments for 7 years, I took her to get her car serviced and he walked my mom to the car and helped her in! There are not many kind people left today in this world! He sets the bar high when it comes to customer service. You are definitely a true gentleman 👍 More

My 2022 ILX broke down in Pa. I live in NJ and bought my car in Nj. My car was under warranty and my dealer has verified this. The Scranton replaced my broken battery and charged I live in NJ and bought my car in Nj. My car was under warranty and my dealer has verified this. The Scranton replaced my broken battery and charged me $173 to replace a fuse. What kind of warranty is this when I break down in another state and they scam me? Everyone says they can’t help it! What kind of Customer service is this? My first and last time at Acura. Everyone washing their hands of me? More

Jen was amazing to my husband and I with an issue we had with our vehicle before an impending snow store. Every time we visit Motorworld Acura, Jen goes above and beyond for us to make sure we have a posit with our vehicle before an impending snow store. Every time we visit Motorworld Acura, Jen goes above and beyond for us to make sure we have a positive experience. Thank goodness for Jen, because the service we received prior to her was not that great. We were told that we could have an appointment until the next week. 5 stars for Jen, a wonderful employee!! More

Jen went over and above to see that I was satisfied with the service.Service was scheduled and completed on time and I was updated about about new findings. the service.Service was scheduled and completed on time and I was updated about about new findings. More

This is an overview of my four year experience with Acura MotorWorld. When you buy a new car, you also buy into a dealership. A good dealership remembers you, cares about your satisfaction with your experie MotorWorld. When you buy a new car, you also buy into a dealership. A good dealership remembers you, cares about your satisfaction with your experience with your car and dealership, and provides professional service even during the difficult times we have now - parts shortages, inflation, all that. Everybody I’ve dealt with there - especially Jen! - has been honest, considerate, patient, polite, and competent despite the hassles we’ve all endured lately. I feel like they know me and want to keep me as a customer. I should mention that I really like my RDX and they keep it in great condition - they check my car thoroughly each visit and update me on its condition. They don’t push unnecessary work. Mostly, they all go the extra mile. More

Chester is the nicest service advisor I've dealt with over the years. He not only reviewed in detail what my car was in for but he went the extra mile to tell me about the services Motorworld offers, wal over the years. He not only reviewed in detail what my car was in for but he went the extra mile to tell me about the services Motorworld offers, walked me over to the waiting area, and kept me updated while I was waiting. He was willing to answer any of my questions, make small talk, and made me feel like a valued customer. More

Excellent service everytime. The staff is accommodating, friendly and knowledgeable, making sure all details are covered. The staff is accommodating, friendly and knowledgeable, making sure all details are covered. More