MotorWorld Pre-Owned - Service Center

I’m traveling and had an overheating issue with my vehicle. Stoped in the service department on 6/23 and was treated extremely rude by the service advisor. I have purchased the lifetime warranty for m vehicle. Stoped in the service department on 6/23 and was treated extremely rude by the service advisor. I have purchased the lifetime warranty for my vehicle have used it 4 times since purchase. Service advisor refused to even help . Said they can’t even see the vehicle for possibly a week just to see what is wrong .After explaining my situation on traveling I was from Texas . After that being said this dealership did nothing.I actually think they thought it was funny that I was stranded in Wilkes Barre . Im a 68 year old man it was 100 degrees outside. Truck overheating and they are laughing. Fortunately it was a minor issue that a small mechanic shop fixed for less than $200 for a thermostat change . Motor world should be ashamed. And those girls in the service drive get what they deserve for the way they treat people More

Tried to talk to Justin in sales but he ignores the calls. Dosent care about what you need. Leads you on with lies. The cars are a joke. Rust on the undercarriage. calls. Dosent care about what you need. Leads you on with lies. The cars are a joke. Rust on the undercarriage. More

I had a great experience with motor world everyone was really nice pretty fast thank you I love my car really nice pretty fast thank you I love my car More

They were very helpful and supportive of my issue. I would recommend them any time I would recommend them any time More

He was very helpful ,patient understanding for me. i am a new driver and I didn't understand some of the questions but he helped me.threw all of them I definitely recommend getting a car and having him i am a new driver and I didn't understand some of the questions but he helped me.threw all of them I definitely recommend getting a car and having him to.help to.anyone I know More

Dealership is pretty much upfoward with things , fast pace and joyful staff love the experience here pace and joyful staff love the experience here More

Kaylei was amazing, had an amazing energy. She was like a breath of fresh air when buying a car. It did not seem like she was trying to sell us anything but looking out for our best interest. She was like a breath of fresh air when buying a car. It did not seem like she was trying to sell us anything but looking out for our best interest. She made sure I left confident with what I was driving. I appreciate her & will be doing business with her in the future. More

Had my car recently serviced the only problem was a yellow light came on. NO Noises, problems as I just paid $1000+ in July 2021 at Motorworld. I was given an estimate of over $8000 my car is only wort yellow light came on. NO Noises, problems as I just paid $1000+ in July 2021 at Motorworld. I was given an estimate of over $8000 my car is only worth $5000. Working as a nurse needing a car but unable to afford a car following Covid I put the payment on my credit card.I am reviewing my 5 page invoice How do I know if my flex disk is bad? Common Signs of Flex Disc Failure A “rough shift” feeling when shifting the car to drive or putting it in reverse. Excessive driveshaft movement due to an abnormal vibration at the center of the vehicle's floor. A knocking-like noise from beneath the vehicle, which gets louder as the car accelerates. I had none of these symptoms, nor any of the many other parts replaced. Also, I looked up prices to fix the many items my the price was tripled. I planned on buying a new car from them I don't like being taken advantage of while I work constantly saving lives More