This week I signed a contract for my 4th leased Toyota Corolla with Motorcars Toyota.
The customer service with MCT is excellent. From Naomi who answers the phone, to Matt and Keaton in finance, to Duncan in customer care, and Stephanie in sales, this team did not disappoint.
This is my 3rd experience working with Stephanie Kariotakis in sales. She always keeps in touch with me throughout the leasing terms and seeing her at lease return is akin to seeing an old friend.
She is extremely patient, friendly, reassuring, professional, knowledgeable, and hard working. Kudos to her for finding the car I wanted and for her efforts to making sure we had a win - win agreement with the leasing terms.
Motorcars Toyota really does want to "keep their customers for life", it is apparent in the Stephanie's attitude, ethics, and attention to detail.