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Motorcarsonline.com Lansing
Lansing, MI
812 Reviews
Motorcarsonline.com Lansing was established in 2000. We pride ourselves with selling the cars that we love and treating people the way we would want to be treated. First class integrity, professionalism, and customer service is what we stride for everyday. Don't drive any car, drive a Motorcar!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 812 reviews
August 13, 2020
This Dealership is very very Clean, Professional & Prompt! Got there, looked around, found something I had to have & got it 🙌🏾 Jacob Brabant is the man to see👍🏾 Prompt! Got there, looked around, found something I had to have & got it 🙌🏾 Jacob Brabant is the man to see👍🏾 More
by sherice.mcconico
Verified Customer
August 11, 2020
Drove nearly 2 hours to look at a Suburban at a different lot that didn’t work out. Called and talked to Tommy about one at his dealership and drove right over. Easy to work with! Love our Suburban! lot that didn’t work out. Called and talked to Tommy about one at his dealership and drove right over. Easy to work with! Love our Suburban! More
by sixbarrs
August 04, 2020
Delivery of my car was a week late. Had to ask 3 times for temp tag, 3 times to send spare key. Awful process/experience for temp tag, 3 times to send spare key. Awful process/experience More
by mikeallen149
July 21, 2020
Will was my salesman....I called about a vehicle I was interested in but they were about to close...He stayed over an hr after work & didn’t even know if I was going to buy the vehicle. I wasn’t sure at t interested in but they were about to close...He stayed over an hr after work & didn’t even know if I was going to buy the vehicle. I wasn’t sure at the time also. He wasn’t pushy on the sale or anything. I was comfortable making the decision without him forcing me. I thought about it over the weekend & I end up putting a deposit & buying it 2 weeks later. I gave him all my information & did everything over text/call so when I went in there I was literally in and out. I knew my interest rate/monthly payment ect. I recommend Will for anyone who is looking to buy a new vehicle. Thank you guys for my Grand Cherokee SRT :D More
by Andi.sadiq17
Employees Worked With
Will Reed
July 21, 2020
Vehicle was purchased online from out of state. The vehicle was accurately portrayed and fairly priced. That being said, the staff at Motorcars of Lansing are less than competent. They sent me poorly w vehicle was accurately portrayed and fairly priced. That being said, the staff at Motorcars of Lansing are less than competent. They sent me poorly written financial documents that didn’t accurately reflect the purchase being made. When I suggested correcting the paperwork to more accurately reflect the agreement, I was met with a very condescending attitude from the owner’s sister. All in all, it took more than two months to purchase and register a vehicle because of their incompetence. Not Covid, or the DMV. More
by User-f6f4c976e9
July 16, 2020
Will is the best! Helped us find exactly what we wanted. He was prompt and very effective with hid communication. I would highly recommend Will to help you your new car. He was prompt and very effective with hid communication. I would highly recommend Will to help you your new car. More
by Dornbos4
Employees Worked With
Will Reed
July 16, 2020
Just purchased a used vehicle and very satisfied. From start to finish Randy Blackwell was very thorough with every step. He even made sure the car had a fresh oil change and detailed inside and out. I wo start to finish Randy Blackwell was very thorough with every step. He even made sure the car had a fresh oil change and detailed inside and out. I would highly recommend him to everyone. More
by Marie
Employees Worked With
July 15, 2020
Horrible customer service. Buyer beware. Get everything in writing. Salesman can't tell the same story twice. Double speak. Then denies he even said it. Worst car buying experience I have had in over 50 ye in writing. Salesman can't tell the same story twice. Double speak. Then denies he even said it. Worst car buying experience I have had in over 50 years of buying cars. Would not, will not recommend. Lots of excuses. More
by kdcmrock1
July 15, 2020
Will was awesome! Very professional and helped us immediately with our search! We appreciated how excited he was to help us! Thank you so much for everything! immediately with our search! We appreciated how excited he was to help us! Thank you so much for everything! More
by Ashley dornbos
Employees Worked With
Will Reed
July 13, 2020
The process was much faster than I had expected. Marti was very patient as I tried to decide which vehicle was right for me. I also appreciate the gentleman that detailed my car he was also patient consid was very patient as I tried to decide which vehicle was right for me. I also appreciate the gentleman that detailed my car he was also patient considering I can be picky. I would recommend this dealership my experience was pleasant. More
by ayunnadompreh
