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Motorworld Honda - Service Center
Wilkes-Barre, PA
119 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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119 Reviews of Motorworld Honda - Service Center
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March 11, 2022
Recently took my CRV in for inspection and some additional services. It's convenient for me to drop the vehicle off the day before for the service and we did that. BJ is very helpful from making additional services. It's convenient for me to drop the vehicle off the day before for the service and we did that. BJ is very helpful from making the service appointment to contacting me regarding some additional services. She called me when the vehicle was ready and I was able to pick it up at my convenience. Everything went well and I have always been satisfied with Motorworld and BJ as a service adviser. More
by nancybtl
Employees Worked With
Helpful February 22, 2022
Had my oil changed and tires rotated. Did a excellent job. Got out in less than 90 minutes and it was no cost. Nice👌 Did a excellent job. Got out in less than 90 minutes and it was no cost. Nice👌 More
by Johnstackonis
January 25, 2022
I had my Honda CR-V serviced for brake flush fluid. The experience with Motor World Honda was exceptionally smooth & the staff was very knowledgeable. Thank you! experience with Motor World Honda was exceptionally smooth & the staff was very knowledgeable. Thank you! More
by Val
Employees Worked With
Jared, Katie Martin
January 13, 2022
Our visit was a good experience, Kate Martin was welcoming,knowledgeable and most helpful.We will continue to have our vehicle serviced there welcoming,knowledgeable and most helpful.We will continue to have our vehicle serviced there More
by brown99
Employees Worked With
Katie Martin
January 02, 2022
Melissa is very pleasant and friendly to deal with. She had me in and out. CRV needed a quick readjustment after a I took it home so I emailed/called her and she had it completed ASAP by 100pm the next day had me in and out. CRV needed a quick readjustment after a I took it home so I emailed/called her and she had it completed ASAP by 100pm the next day. Very satisfied that my 2010 is running GREAT! When I take in to Motorworld Honda I know the work will be done correctly. More
by scoutsout
Employees Worked With
December 07, 2021
I would just like to reiterate my total dissatisfaction with my service experience & Ms. Martin. When we spoke at the end of the day, I was hoping for a stronger reaction from you. "A business is only as s with my service experience & Ms. Martin. When we spoke at the end of the day, I was hoping for a stronger reaction from you. "A business is only as strong as it's weakest link. More
by Dissatisfied
December 04, 2021
II took my 2020 Honda HR-V in for oil change & tire rotation. This was my 1st visit and it was great. Melissa was very helpful, cordial, and informative. Stanley did the labor and my Honda was ser rotation. This was my 1st visit and it was great. Melissa was very helpful, cordial, and informative. Stanley did the labor and my Honda was services in a very reasonable amount of time. I am so happy with my Honda and service at Motorworld. More
by dbrrpav
November 19, 2021
I currently lease a 2019 Hinda CRV and have had all the required maintenance completed by the service department. the work is always done properly and on time. The scheduling team is detailed and honest e required maintenance completed by the service department. the work is always done properly and on time. The scheduling team is detailed and honest especially Melissa. Great job More
by bfrati
Employees Worked With
October 18, 2021
We were very pleased at the service at Motorworld Honda They were able to repair the ignition & replace the airbag at a very fair price and get the work done before the time we were promised. B.J was w They were able to repair the ignition & replace the airbag at a very fair price and get the work done before the time we were promised. B.J was wonderful answering our questions-she's a pleasure to work with! More
by ljgp
Employees Worked With
October 08, 2021
Katie in the Honda Service Department went above and beyond to help us through a difficult day. My 2015 Honda Pilot had a front caliper seize on the drive home to Vermont, and my 2 kids and dog found ou beyond to help us through a difficult day. My 2015 Honda Pilot had a front caliper seize on the drive home to Vermont, and my 2 kids and dog found ourselves at the mercy of MotorWorld Honda to help us. They got us back on the road in a few hours and made what could have been a nightmare into a bump in the road. I sincerely appreciate all the technicians and staff that made this quick turn around possible, you saved our vacation. THANK YOU. More
by adagiofarm
Employees Worked With
Katie Martin
