Back

Motorworld Honda - Service Center

Wilkes-Barre, PA

4.3
117 Reviews

117 Reviews of Motorworld Honda - Service Center

Sort by
August 30, 2021

Asked service advisor if I could talk to the Service Manager, but he was not in yet. I asked to have him call me regarding a problem with prior service. He never called. Was told he would call me the ne More

by Fscanlon10
Customer Service
Recommend Dealer
Yes
Employees Worked With
Joe Mudlock
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Martin
Sep 01, 2021 -

Motorworld Honda responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

July 27, 2021

The service on my car was fast and everything that had to be done was perfect. The women in the service department was very pleasant and helpful. More

by Joanfino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Martin
July 25, 2021

The service manager Melissa is always the most pleasant with me, she explains my service and always helps me with my appointments. Have no complaints More

by Bullett9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Mychayliw
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2021

Thanks to you, Melissa, and your technician for taking care of our car's need without an appointment. This time you even went extra miles by applying a discount coupon code! More

by sounabs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Mychayliw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2021 -

Motorworld Honda responded

Sounabs, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Jul 20, 2021 -

Motorworld Honda responded

Sounabs, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

July 11, 2021

Melissa was fantastic! Handled my recall service with great professionalism and care, keeping me informed during the whole process. Motorworld Honda is lucky to have such a great person working for them More

by Joy Lesem
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Mychayliw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2021 -

Motorworld Honda responded

Hi Joy, thank you for your kind review; we are happy to pass along your comments to Melissa here at MotorWorld Honda! We do hope we can be of assistance in the future. Take care!

June 29, 2021

Josh has a great personality and was so easy to work with. He made buying a car a breeze! It was a really great experience. More

by Kassy104
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Hannis
Jul 07, 2021 -

Motorworld Honda responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you continue to choose us for all your automotive needs! Take care!

June 13, 2021

My main comment concerns your salesman Tom. He is extremely professional yet at the same time makes you feel like you know him for twenty years. I feel we got a great deal and heard everything we sai More

by deborahsimonitis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Pudimott
Jun 14, 2021 -

Motorworld Honda responded

Hi Deborah, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

May 20, 2021

All of their employees whom I've met, especially in the Honda office, have been kind, pleasant and honest to me. They have my faith. More

by nagle15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bernice Brezinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021 -

Motorworld Honda responded

Hi, we're happy you found our staff to be so supportive during your experience here at MotorWorld Honda. We hope you continue to choose us for all your automotive needs! Take care!

March 31, 2021

Service was done without waiting! We we informed as to how long we will need to wait until the service is completed. Our car was clean and protected when the work was done. More

by Elwoodeb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Mychayliw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2021 -

Motorworld Honda responded

Hi Elwoodeb, we are very happy to have provided you with such a positive experience! Please let us know if you have any additional questions about services you received and thank you for choosing MotorWorld Honda! Have a great day.

March 17, 2021

Katie is always very helpful and pleasant. Does whatever she can to meet your needs. I am always satisfied with her service. She is greatly appreciated! More

by rpeachfoulks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Martin
Mar 19, 2021 -

Motorworld Honda responded

Hello, your satisfaction is our top priority. We are glad to hear you always have a great experience with Katie!