Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mountain Home Auto Ranch
Mountain Home, ID
60 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 60 reviews
April 26, 2019
Worst Customer service EVER We spent 32k on a truck and was given 2 free oil changes. Schedule the 2nd one as we live 45 mins away. Get there and are told we have to wait an h We spent 32k on a truck and was given 2 free oil changes. Schedule the 2nd one as we live 45 mins away. Get there and are told we have to wait an hour. We ask why as we had set an appointment. The response we got from Tina Nilson was very rude, she says very loudly ITS NOT MY PROBLEM. Ok we decide we will reschedule for another day. We do, and get there again meet with hostility from Tina. We had her our oil coupon and she say again very loudly WE DON"T NEED YOUR BUSINESS, YOU CAN LEAVE AND NEVER COME BACK. We both just stand there for a min dumbfound as we are not sure what was going on. I have called the GM 10 times with no return call. AVOID at all cost More
by mojo4fun
Employees Worked With
NA
Helpful March 13, 2019
So far so good First time using this dealer (previously lived out of area, Jeep product used the dealership purchased from). No issues with the Quik Lane service, I First time using this dealer (previously lived out of area, Jeep product used the dealership purchased from). No issues with the Quik Lane service, I will go again. More
by Jeep 14K miles
Employees Worked With
Not sure
March 08, 2019
Great service and desire to please. Benny took good care of us through the entire process. We had a general idea of what we wanted and he let us test drive three different trucks to help Benny took good care of us through the entire process. We had a general idea of what we wanted and he let us test drive three different trucks to help us decide. We drove home in a 2018 RAM 2500 Cummins that we love! They even installed optional nerf bars while we waited. More
by Bryan from Wyoming
Employees Worked With
Benny
February 26, 2019
Very Satisfied Customer I had my eye on the 2018 Jeep Renegade for a long time now and finally went to Mountain Home Auto Ranch. I was nervous walking in as a first time buye I had my eye on the 2018 Jeep Renegade for a long time now and finally went to Mountain Home Auto Ranch. I was nervous walking in as a first time buyer but Michael King welcomed me with a big smile that really eased my nervousness. Michael was very accommodating. He is very knowledgeable about the car and patiently explained and introduce me to the car that I wanted. The negotiation processed was straight forward and I believe I good deal on financing my car. Thanks to Michael, I had a great experience in buying my first car. I want to thank Brad Caldera also for being kind. He patiently and very kindly explained to me all my contract and warranty papers. Sorting through all the paperworks that I had was a breeze so I thank Brad for that. Overall, great experience and would recommend this dealership to anyone. More
by VanessaA.
Employees Worked With
Michael King, Brad Caldera
December 10, 2018
2018 Ram 3500 Brad was great to deal with. Straight forward, honest and helpful. Rusty was knowledgeable patient and helpful. I will recommend Autoranch to others. Brad was great to deal with. Straight forward, honest and helpful. Rusty was knowledgeable patient and helpful. I will recommend Autoranch to others. A great buying experience and worth the drive. More
by ay
Employees Worked With
Brad and Rusty
December 06, 2018
Great service and advises They helped me get the right ride for what I need and were in touch with me all the time to make sure I'm doing good with my jeep. They helped me get the right ride for what I need and were in touch with me all the time to make sure I'm doing good with my jeep. More
by Navid Z
Employees Worked With
Benny coffin
December 03, 2018
Friendly staff Helpful Sterling was very friendly, helpful... Jeremy was very interested in our needs, wants for a new truck... small town quality service.....Yahoo.... my h Sterling was very friendly, helpful... Jeremy was very interested in our needs, wants for a new truck... small town quality service.....Yahoo.... my husband was excited !!! More
by cdaY
Employees Worked With
Sterling, Jeremy
November 28, 2018
Great place Very friendly and extremely helpful and listens to what you are talking about. I would recommend this to all my friends and family. Thank you so mu Very friendly and extremely helpful and listens to what you are talking about. I would recommend this to all my friends and family. Thank you so much. More
by Dennis
Employees Worked With
Don't remember
November 01, 2018
Amazing customer service with Jeff! Jeff found exactly what I was looking for in a new vehicle and picked it up himself for my viewing. This is without purchase down. Amazing customer se Jeff found exactly what I was looking for in a new vehicle and picked it up himself for my viewing. This is without purchase down. Amazing customer service!!! More
by Kellyjean
Employees Worked With
Jeff E.
October 13, 2018
New RAM Jeff was great friendly courteous knowledgeable of the Ram found my truck right off after I told Jeff what I was looking for dealerships was Awesome c Jeff was great friendly courteous knowledgeable of the Ram found my truck right off after I told Jeff what I was looking for dealerships was Awesome clean and big finance went smooth THANKS More
by RAM Laramie
Employees Worked With
Sales Jeff
