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Mountain States Toyota
Denver, CO
1,982 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,982 reviews
August 03, 2025
Took my car in for a service that would be taking all day. Because of this I was given a courtesy rental. Although I didnt have to pay for rental I still opted into the daily insurance. Well my car then day. Because of this I was given a courtesy rental. Although I didnt have to pay for rental I still opted into the daily insurance. Well my car then had to stay at the dealership at no fault of mine. When talking to them I said I cannot afford another day of the insurance as I only planned on one. I was told don’t worry, it would be covered. We’ll get my charge and it sure wasn’t. Called the dealership about 10 times and never received one call back about it. After coming here for YEARS, I think another dealership will be getting my business after this. More
by liindsayyy
Employees Worked With
Not listed don’t remember
July 02, 2025
Most fantastic dealership in Colorado. Sales are wonderful service Department is not to be matched by anybody. Have been treating here for 25 years I've never been sorry. Sales are wonderful service Department is not to be matched by anybody. Have been treating here for 25 years I've never been sorry. More
by purplelinda303
Employees Worked With
Romney , Jim Gallegos
June 28, 2025
This was my first time buying a new vehicle directly from a Toyota dealership. Tou Lee was present, kind, and transparent throughout the process. He was extremely helpful and communicative and made the exper a Toyota dealership. Tou Lee was present, kind, and transparent throughout the process. He was extremely helpful and communicative and made the experience smooth and stress free. I would definitely go back to him for future purchases. More
by CO91
Employees Worked With
Tou Lee
June 19, 2025
Amazing experience. Will definitely return in the future. We were loyal to our previous deal ship but after this experience we are moving on from them. Will definitely return in the future. We were loyal to our previous deal ship but after this experience we are moving on from them. More
by mattpace7310Arrowslinger84
Employees Worked With
Jeff Jenkin, Paula Lambert
June 19, 2025
We had a great experience start to finish working with Michael, James, Nick, and Sean! Everyone was so professional and good at communicating on the status of the vehicle since I had very specific trim th Michael, James, Nick, and Sean! Everyone was so professional and good at communicating on the status of the vehicle since I had very specific trim that I wanted. Financing we got a better rate than I expected and were in and out in less than 3 hours! More
by JenFukui
Employees Worked With
Sean Kramer, Mike Ramstetter, Nick Kramer, James Longsdorf
June 06, 2025
We are in a very difficult situation. We are currently broken down between Bryce Canyon and Zion national parks. We called MST to get some advice on error messages to see if we could co We are currently broken down between Bryce Canyon and Zion national parks. We called MST to get some advice on error messages to see if we could continue to drive our newish Tacoma, and we were out on hold for 20 minutes. We called back and left a message that they responded to over an hour later. the guy didn't even know what Toyota maintenance plan we had, and when we told him, he didn't think anything was covered, even though, it was and we already had roadside assistance on the way. It's upsetting knowing this is who has our backs when we are in difficult situations. I live less than 5 minutes from this dealership, but am considering changing them as my primary. More
by hooknliberty
Employees Worked With
Blake
May 13, 2025
Very professional and knowledgeable dealership and the salesman that I dealt with. For the first time in my car-buying history it was a pleasure to deal with a dealership. salesman that I dealt with. For the first time in my car-buying history it was a pleasure to deal with a dealership. More
by hankiewt
Employees Worked With
David Floyd
