Mountain States Toyota

Sale process was very good. After the purchase found out the maintenance done on the certified car was not the best. Oil was over filled, Battery was not connected fully, floor After the purchase found out the maintenance done on the certified car was not the best. Oil was over filled, Battery was not connected fully, floor mats were missing. More

Michael Ramstetter was extremely helpful. I purchased a vehicle from Michael 7 years ago and was also pleased with his service. I had trouble with the Toyota app on my new 4Runner and retur I purchased a vehicle from Michael 7 years ago and was also pleased with his service. I had trouble with the Toyota app on my new 4Runner and returned to the dealership and Michael several times until we figured it out. More

Our dealer Shawn was amazing, intelligent, helpful and friendly. Made our visit really simple and fast and we got the car that we needed. friendly. Made our visit really simple and fast and we got the car that we needed. More

They have great pricing on new cars but their service department always wants to upsell. They require an appointment for services or you have to leave the car for 3 days. department always wants to upsell. They require an appointment for services or you have to leave the car for 3 days. More

Sold my daughter a lemon,,, less than 30 days of purchase she had severe front suspension issues, electrical issues and a "stop vehicle immediately" warning g and check engine light. Took the care to a jeep she had severe front suspension issues, electrical issues and a "stop vehicle immediately" warning g and check engine light. Took the care to a jeep dealership as the sales person advised because she baught the exstended vehicle waranty that the sales person recommended and told her for the Jeep Compass she bought it would cover all bumper to bumper suspension drive train engine and electrical issues at zero out of pocket cost, yet when she did she got a huge 4k bill and the warranty didn't cover said items as the sales person said it would. We are in the process of getting lawyers to sue because they took advantage of a femal that has no knowledge of vehicle repairs. Toyota and Jeep should be held responsible. More

horrible experience. finance department is extremely scammy and not transparent at all. my temp registration is about to expire and I still have not received my title, so finance department is extremely scammy and not transparent at all. my temp registration is about to expire and I still have not received my title, so i’m not able to up my registration…. and i’ve been ghosted by EVERYONE. Seriously cannot get ahold of anyone there. TERRIBLE EXPERIENCE More

Took my car in for a service that would be taking all day. Because of this I was given a courtesy rental. Although I didnt have to pay for rental I still opted into the daily insurance. Well my car then day. Because of this I was given a courtesy rental. Although I didnt have to pay for rental I still opted into the daily insurance. Well my car then had to stay at the dealership at no fault of mine. When talking to them I said I cannot afford another day of the insurance as I only planned on one. I was told don’t worry, it would be covered. We’ll get my charge and it sure wasn’t. Called the dealership about 10 times and never received one call back about it. After coming here for YEARS, I think another dealership will be getting my business after this. More

Was a very good experience and would recommend the dealership to anyone looking for a Toyota. dealership to anyone looking for a Toyota. More