
Mountain States Toyota
Denver, CO
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They have great pricing on new cars but their service department always wants to upsell. They require an appointment for services or you have to leave the car for 3 days. department always wants to upsell. They require an appointment for services or you have to leave the car for 3 days. More
Sold my daughter a lemon,,, less than 30 days of purchase she had severe front suspension issues, electrical issues and a "stop vehicle immediately" warning g and check engine light. Took the care to a jeep she had severe front suspension issues, electrical issues and a "stop vehicle immediately" warning g and check engine light. Took the care to a jeep dealership as the sales person advised because she baught the exstended vehicle waranty that the sales person recommended and told her for the Jeep Compass she bought it would cover all bumper to bumper suspension drive train engine and electrical issues at zero out of pocket cost, yet when she did she got a huge 4k bill and the warranty didn't cover said items as the sales person said it would. We are in the process of getting lawyers to sue because they took advantage of a femal that has no knowledge of vehicle repairs. Toyota and Jeep should be held responsible. More
horrible experience. finance department is extremely scammy and not transparent at all. my temp registration is about to expire and I still have not received my title, so finance department is extremely scammy and not transparent at all. my temp registration is about to expire and I still have not received my title, so i’m not able to up my registration…. and i’ve been ghosted by EVERYONE. Seriously cannot get ahold of anyone there. TERRIBLE EXPERIENCE More
Took my car in for a service that would be taking all day. Because of this I was given a courtesy rental. Although I didnt have to pay for rental I still opted into the daily insurance. Well my car then day. Because of this I was given a courtesy rental. Although I didnt have to pay for rental I still opted into the daily insurance. Well my car then had to stay at the dealership at no fault of mine. When talking to them I said I cannot afford another day of the insurance as I only planned on one. I was told don’t worry, it would be covered. We’ll get my charge and it sure wasn’t. Called the dealership about 10 times and never received one call back about it. After coming here for YEARS, I think another dealership will be getting my business after this. More
Most fantastic dealership in Colorado. Sales are wonderful service Department is not to be matched by anybody. Have been treating here for 25 years I've never been sorry. Sales are wonderful service Department is not to be matched by anybody. Have been treating here for 25 years I've never been sorry. More
This was my first time buying a new vehicle directly from a Toyota dealership. Tou Lee was present, kind, and transparent throughout the process. He was extremely helpful and communicative and made the exper a Toyota dealership. Tou Lee was present, kind, and transparent throughout the process. He was extremely helpful and communicative and made the experience smooth and stress free. I would definitely go back to him for future purchases. More
We had a great experience start to finish working with Michael, James, Nick, and Sean! Everyone was so professional and good at communicating on the status of the vehicle since I had very specific trim th Michael, James, Nick, and Sean! Everyone was so professional and good at communicating on the status of the vehicle since I had very specific trim that I wanted. Financing we got a better rate than I expected and were in and out in less than 3 hours! More