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Mountain States Toyota
Denver, CO
2,029 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,029 reviews
October 14, 2026
My salesperson, Tou Lee, was excellent. He explained everything clearly. He is friendly, personable, knowledgeable and treated me with respect. He made the buying experience stress free an He explained everything clearly. He is friendly, personable, knowledgeable and treated me with respect. He made the buying experience stress free and a joyful experience. I’d rate him 10/10 for a wonderful experience if I could. More
by Car buyer
Employees Worked With
Tou Lee
October 12, 2026
Would not purchase a vehicle from them. They lied to me about when they would ship my vehicle so I did not have a vehicle for 2 weeks. And they did not make it right in the end. Just 2 phon They lied to me about when they would ship my vehicle so I did not have a vehicle for 2 weeks. And they did not make it right in the end. Just 2 phone calls of saying we are working on it. More
by Ponchothegreat2019
Employees Worked With
Carl Porretti
October 11, 2026
I have taken my car for service twice to Mountain States Toyota. My service advisor Scott kept me updated on the service progress. I feel confident my car is getting quality service. Toyota. My service advisor Scott kept me updated on the service progress. I feel confident my car is getting quality service. More
by kat_jar1
Employees Worked With
Scott Jarrett
October 08, 2026
Got my brakes done on October 2nd and the complimentary car wash scratched the hood for my 4runner pretty bad and they will not take responsibility for it. The service manager Shawn Casement was pretty rud car wash scratched the hood for my 4runner pretty bad and they will not take responsibility for it. The service manager Shawn Casement was pretty rude to me. They have lost a loyal customer. More
by shelly.sandoval
Employees Worked With
Shawn Casement
September 27, 2026
We has to allocate a Crolla Cross Hybrid. It was expected to take 2-3 months, but took 6 weeks. Throughout the proccess, the salesperson (Laz) kept us informed every step of the way and even It was expected to take 2-3 months, but took 6 weeks. Throughout the proccess, the salesperson (Laz) kept us informed every step of the way and even had the Assembly plant in Alabama contacted to remove the Convenience Package which we didn't want. Laz wasn't in when we picked up the car (we live out of town) and the salesperson we dealt with (Shane) was knowledgeable, efficient, and friendly. This is the second car we bought from Mountain States Toyota, and our first experience in 2022 was also great. We highly recommend this dealer. More
by Preston
Employees Worked With
Laz and Shane in Sales
September 10, 2026
Great inventory, very friendly staff, no Hasells, no DP&H. Have performed additional services already there and will continue to do so. Highly reccomend. DP&H. Have performed additional services already there and will continue to do so. Highly reccomend. More
by marshmb
Employees Worked With
Sales was a different Jesse who I'd give 5 stars
September 09, 2026
Ethan Nuygen . ..have lots of positives to say.. but in a nutshell he is Forthcoming and Flexible. Truly takes ownership in making you have a good and confident exp ..have lots of positives to say.. but in a nutshell he is Forthcoming and Flexible. Truly takes ownership in making you have a good and confident experience in purchasing a vehicle More
by Christina&Aleah
Employees Worked With
Ethan Nuygen
August 17, 2026
Bought a vehicle alright . However can’t reach anyone to help me with title work can’t get my suv plates , no one returns my calls . Being an out of state buyer does not help a However can’t reach anyone to help me with title work can’t get my suv plates , no one returns my calls . Being an out of state buyer does not help at all . More
by bet2tito
Employees Worked With
Brandy
