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Mountain States Toyota
Denver, CO
1,976 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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August 29, 2015
Jim Gallegos Thank you for your help. I love you 2015 Toyota Tacoma. I appreciate your help with understanding all of the upgrades. Thank you for making the proces Thank you for your help. I love you 2015 Toyota Tacoma. I appreciate your help with understanding all of the upgrades. Thank you for making the process painless. More
by 12345Sam
Employees Worked With
Jim Gallegos
August 28, 2015
Excellent Service! The dealership, the service department, the service rep (Scott), the whole atmosphere and process is well managed, reasonably priced, and what you rea The dealership, the service department, the service rep (Scott), the whole atmosphere and process is well managed, reasonably priced, and what you really need for your Toyota. More
by JimF
Employees Worked With
Scott Jarrett
August 28, 2015
Comfortable and informative buying experience! I bought a vehicle from Mountain States Toyota from sales rep Derek Williamson. I had a great experience when I told Derek what my budge was and what I bought a vehicle from Mountain States Toyota from sales rep Derek Williamson. I had a great experience when I told Derek what my budge was and what type of vehicle I thought would work for me and my husband. He answered all my questions and helped me narrow down a few vehicles that would work. I didn't feel pressured to purchase anything and don't think I could have purchased a better vehicle for my price range. I would definitely recommend Derek W at Mountain States Toyota! More
by AshleyAll
Employees Worked With
Derek Williamson, Dustin Johnston
August 27, 2015
Verry Frendly Customer Service! This is the second car we purchased from Mountain States Toyota and the experience was just as good as the first time. Derek Garcia was great with sho This is the second car we purchased from Mountain States Toyota and the experience was just as good as the first time. Derek Garcia was great with showing me and my wife all the colors available and combos of colors. I had great test rides also with him and he check all over to find the color combo I really wanted? Pricing was easy as they beat the other dealer’s prices every time. Derek also answered all my question’s and pared my phone to the car and after I bought the car later helped with the navigation system. It would be hard to have a better experience buying a new car than Derek and Mountain States. More
by almac45
Employees Worked With
Derek Garcia, Stefani Papadimitriou
August 26, 2015
Patient Informative and Courteous Car shopping as a single female can be intimidating. So when I totaled my car, I found myself in the market again with little time to research. My f Car shopping as a single female can be intimidating. So when I totaled my car, I found myself in the market again with little time to research. My fear was that I would be taken advantage of. Being a previous Rav4 CPO owner, I wanted the same, but what dealer? I sought out recommendations from friends, co-workers and other random Toyota owners. Mountain State had positive comments and the Rav4 with the features I wanted. At no time did I feel pressured. Nick and Randy were patient with my concerns, informative on the car, and respectful thru the entire process which spanned days as I made up my mind. There was no pressure at the financing table which has been contrary to many of my other car purchase experiences. Chris was also informative and courteous with all the options available to me. Finally, when a small issue arose with the car just days after purchase, they were quick to get it rectified. More
by HappyRav4CPO
Employees Worked With
Chris Knippelberg, Randy Hendricks, Nick Wagner
August 25, 2015
Excellent service and value I have purchased 4 vehicles from Mt. States - two of them from Michael Ramstetter. They have always met my expectations from all aspects due to the q I have purchased 4 vehicles from Mt. States - two of them from Michael Ramstetter. They have always met my expectations from all aspects due to the quality of people they have working for them and the commitment to customer service. I will continue to buy and service my vehicles at this dealership. Bryan More
by Bryan
Employees Worked With
Mike Ramstetter, Romny Ames
August 24, 2015
From Old 4Runner to New Our 2000 4Runner ran like a champ, until one day it didn't. While it might have been a minimal repair, the engine was over 220,000 miles, so we had it Our 2000 4Runner ran like a champ, until one day it didn't. While it might have been a minimal repair, the engine was over 220,000 miles, so we had it towed straight to the dealership. Our logic was that hopefully the parts would be in stock if we decided to fix it or we could see what our options were with what they had on the lot. While walking around with our two year old, we ended up bumping into Fred. He really heard us when we explained our situation, and without any pressure, he gave us a lot of information. Fred knew a lot, even about our 3rd Generation 4Runner. We talked about how they hold their value in general and saw that the premium 2013/2014s were about the same price as the 2015 SR5s. He explained that there had been some recent hail damage, and some of their new 4Runner inventory had been marked down in addition to being fixed. Although we've never bought a brand new car before, with all of the incentives that were available, we ended up really excited about the Nautical Blue SR5 4WD! Only, they didn't have one in stock. Fred scrambled to find one for us with the interior we wanted and found one that had just been shipped to the US. He gave us a very specific timeframe that it would arrive at their dealership, he touched base with us every time he got an update (almost daily), and in the end we were able to pick it up days ahead of schedule! Fred was so patient with both us AND our toddler throughout the whole experience - and we really never felt any pressure to do anything. He really felt like a coach; he was very knowledgeable about Toyota and very enthusiastic about all of the technology. Highly, highly recommend him! Very pleased with the whole process. More
by emcenn
Employees Worked With
Fred Byers, Curtis Mannisto
August 24, 2015
Fantastic car buying experience We enjoyed working with Will Hollingsworth and Sean Kramer. They were both knowledgable, curtious and very helpful. Thank you for making it so easy. We enjoyed working with Will Hollingsworth and Sean Kramer. They were both knowledgable, curtious and very helpful. Thank you for making it so easy. We love our new Tacoma! More
by Katymatt
Employees Worked With
Sean Kramer, Will Hollingsworth
August 24, 2015
Fantastic Customer Service! Buying a truck from Mountain States Toyota was the best vehicle buying experience ever! It was such a pleasure to work with Doan Vu on the purchase an Buying a truck from Mountain States Toyota was the best vehicle buying experience ever! It was such a pleasure to work with Doan Vu on the purchase and then Ryan Revis in finance that they made it such an easy process. We love our new "gently-used" Toyota Tacoma! You've earned our repeat business in the future! We highly recommend this dealership. More
by Kritter
Employees Worked With
Doan Vu, Ryan Revis
August 23, 2015
Jimmy Gallegos at Mountain State was awesome! I have to say that our experience at Mountain States and with Jimmy Gallegos was awesome. I could tell that he really carried about what was best for I have to say that our experience at Mountain States and with Jimmy Gallegos was awesome. I could tell that he really carried about what was best for us and took time to explain everything. I would recommend Mountain States and Jimmy any day. More
by Damon
Employees Worked With
Jim Gallegos
