Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mountain States Toyota
Denver, CO
1,973 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,973 reviews
August 04, 2015
Great Experience! The dealership itself is very nice and clean, the environment is great. The salesmen are extremely helpful and nice and always have your best interest The dealership itself is very nice and clean, the environment is great. The salesmen are extremely helpful and nice and always have your best interest at hand. They are very knowledgeable and helped me pick the best car. The paperwork was quick and easy. It's a great dealership and I would recommend it to everyone. More
by carguy1
Employees Worked With
Doan Vu
August 04, 2015
First time buying a new car! My first car was a brother-brother hand me down, my second car was purchased in the military in Europe and involved less paperwork than trip to the de My first car was a brother-brother hand me down, my second car was purchased in the military in Europe and involved less paperwork than trip to the dentist, so needless to say I was nervous and hesitant to go in to Mountain States Toyota to look at the trucks. The second I parked Juan pulled up next to me on the cart, shook my hand, and offered me a water. The respect he gave along with his friendly demeanor impressed me right from the start. I explained I was interested in a new Tacoma and wanted all the little bells and whistles that came along with it. He carted me off to the lot to look at some of the inventory they had and within 15 minutes we were in one taking a test drive. This might seem fast but let me be the first to say that I was in no way forced or pushed to get inside. After the drive we went inside and while explaining my hesitancy and expectations Juan assured me that there is no pressure to purchase a vehicle and that I have no contractual obligations to go any further. I left that first day with only a price sheet. I came back the following day with a bigger wish list for a new truck and within 20 minutes Juan found what I wanted and placed the order. Two days later I was back in the office and was filling out the paper work. Juan and the entire staff were friendly, reassuring, and to say they were all great professionals would be an understatement. From start to finish Juan was about as good as it gets, and I feel fortunate that in my first 'real' vehicle purchase that he was the one I got to deal with. If you need someone to assist you, please look no further than Juan! More
by TacomaMan15
Employees Worked With
Juan Casillas
July 31, 2015
Mountain State is Best in State We dealt with Joe Solis, he was a pleaser to work with and listen to what we needed and wanted. Would recommend working with Joe to anyone and we'll b We dealt with Joe Solis, he was a pleaser to work with and listen to what we needed and wanted. Would recommend working with Joe to anyone and we'll be back when we're ready for our next car or truck, more so a truck lol. More
by Hollowayrob
Employees Worked With
Joe Solis, Dustin Johnston, Pierce Holstead
July 31, 2015
Sales guy was the best My experience was great.my sales guy,DerrickWilliamson took real good of me. He showed me the perfect car in my price range. I told him I did not want My experience was great.my sales guy,DerrickWilliamson took real good of me. He showed me the perfect car in my price range. I told him I did not want to do the back and forth dance with his boss. I said meet my price now or I walk and he got the deal hammered through with little dickering with the price. He made sure the finance guy got my loan through in a timely fashion as a returning Toyota customer. I will highly recommend Derrick to anyone who is looking to buy a Toyota. More
by Beavermon
Employees Worked With
Derek Williamson
July 31, 2015
Incredible Customer Service! I went to Mountain States Toyota and worked with Sam S. He was wonderful to work with! He was helpful, patient, and knowledgeable answering all of my I went to Mountain States Toyota and worked with Sam S. He was wonderful to work with! He was helpful, patient, and knowledgeable answering all of my questions. He took the time to make sure I was truly getting what I needed and wanted. I would definitely recommend Mountain States Toyota and I would definitely recommend working with Sam S! More
by D3121
Employees Worked With
Sam Solis
July 30, 2015
BEST Experience ever When buying my new Toyota at Mountain States it was the best experience I have ever had. I worked with Roland Mombelli and Jason Crouse. Both took t When buying my new Toyota at Mountain States it was the best experience I have ever had. I worked with Roland Mombelli and Jason Crouse. Both took time to explain everything to me and I felt very comfortable. I love my new car!!! More
by mmo3003
Employees Worked With
Jason Crouse
July 30, 2015
Best Service Ever I recently came in to buy my very first car and was very nervous. Bob Ellis helped me and was very informative, put my fears at ease and answered all I recently came in to buy my very first car and was very nervous. Bob Ellis helped me and was very informative, put my fears at ease and answered all my questions. My car buying experience was amazing and I will recommend friends and family to Mountain States and Bob Elllis More
by Jen Shafer
Employees Worked With
Bob Ellis
July 30, 2015
Our #1 Referral I have always dreaded walking into a car dealership until we went to Mountain States Toyota and met Nick Kramer. He helped us not only once but twice I have always dreaded walking into a car dealership until we went to Mountain States Toyota and met Nick Kramer. He helped us not only once but twice with exactly what we wanted and needed. He was up front and very helpful like he worked for us and not the dealership. Nick you will be mine and my families #1 referral. Thank you Nick!! Also Ryan Revis in Finance made signing the papers as pain free as possible and for that weThank you as well! The Escobar Family More
by Escobar Family
Employees Worked With
Nick Kramer, Ryan Revis
July 30, 2015
exceeded every expection I went in to get a quote on my old 06 tundra.at that time I meet Derek Williamson sales man spoke with him he made me feel very comfortable .showed me I went in to get a quote on my old 06 tundra.at that time I meet Derek Williamson sales man spoke with him he made me feel very comfortable .showed me around the lot at everything I wanted to look at spent a lot of time showing me and explaining all the options I hand I was very impressed with his knowledge and willingness to help me I was so impressed with Derek Williamson and the service that I bought a brand new tundra 2015 Derek Williamson and mountain states will forever have my business More
by tundraron
Employees Worked With
Jeff Jenkin, Derek Williamson
July 30, 2015
"Quality People, Outstanding Service" My husband and I were looking for a new vehicle, to replace our old one that was 13 years old. Remembering our past experence with other dealers, wa My husband and I were looking for a new vehicle, to replace our old one that was 13 years old. Remembering our past experence with other dealers, wasn't something we looked forward to doing. Mountain States Toyota's, David Cadena, Matt Lind and Derek Williamson, were so amazing! Their patience, knowledge, personalites and respectful manner was so refreshing. We were so comfortable knowing they were there to make sure we purchased what we really wanted. No matter how long we took to decide ( two visits). It was so nice to know they were on our side, no pressure, and TONS of knowledge is what we recieved from each of them. We are so pleased with our purchase and our experience. I recommend David Cadena, Matt Lind and Derek Willimson, to anyone who is searching to buy a new car. I always say "it's the people who make a business valuable" Thank you, with Much appreciation, Larry and Martha Chavez :) More
by mchavez
Employees Worked With
Matt Lind, David Cadena, Derek Williamson
