
Mountain States Toyota
Denver, CO
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2015 Tacoma Purchase I traded in my Tacoma for a newer one and my dealing with Randy Hendricks was great. I had to haggle a bit for my trade in but it wasn't a long drawn I traded in my Tacoma for a newer one and my dealing with Randy Hendricks was great. I had to haggle a bit for my trade in but it wasn't a long drawn out process. He was up front and I felt it was a fair deal. I also was sent a gift pack, which I never had received before. I think that is great customer service. More
Purchase of a New 2015 Toyota Rav4 This was the easiest experience I have had to date when buying a car. Everyone was incredibly helpful and made sure to get me the best deal that fit m This was the easiest experience I have had to date when buying a car. Everyone was incredibly helpful and made sure to get me the best deal that fit me personally. I would not say even one bad thing about the experience as a whole. More
Excellent experience! My experience was great at this dealership! Everybody was friendly and very personable. I worked with Doug Morlan and he helped me out a ton. He was v My experience was great at this dealership! Everybody was friendly and very personable. I worked with Doug Morlan and he helped me out a ton. He was very knowledgable and made me comfortable with the deal. Dustin in finance was very kind and explained every detail of the paper work. I will definitely come back here for my next vehicle purchase! More
New car purchase Painless purchase at a discount price I can live with. My sales rep, Doan Vu, was friendly, helpful, knowledgeable and expeditious. He was great to Painless purchase at a discount price I can live with. My sales rep, Doan Vu, was friendly, helpful, knowledgeable and expeditious. He was great to work with. No pressure tactics from anyone. More
3 Time Camry Lease I've worked with Mountain States Toyota on my last 3 Camrys and every time I've been helped by great service people, great sales people, etc. The catc I've worked with Mountain States Toyota on my last 3 Camrys and every time I've been helped by great service people, great sales people, etc. The catch with any dealership is finding the right sales guy for you. Now every single one of them there has been great, but I have found I've gotten along better with some then others. This last time through I worked with Michael Ramstetter and the experience as they say "was smooth like butter." I came in a few months before my lease was up, said I was looking at options and seeing if anything made sense now and sure enough it and everything went well. There's really not much I can complain about if anything it's just that last part of the process of going from I've got the deal to getting back with one of their finance/sign-off people. I did wait a little longer then I wanted but given how everything else went, I wasn't too bothered by that. This dealership does want to help you, does want to answer your questions. I've been to dealerships where I've got in and said "Hey I'm not looking immediately but wanted to check out what you had" and then they pointed me to new cars over here, old cars over there and call me on my cell phone if you need me. MST is the exact opposite of that. Everyone will take the time to get you the answer you need and the info you want. More
Awesome I had a wonderful experience with Mountain States Toyota and would recommend them to anyone. My sales person (Jason Crouse) made the whole experience I had a wonderful experience with Mountain States Toyota and would recommend them to anyone. My sales person (Jason Crouse) made the whole experience so much easier that I have ever dealt with in the past. Very professional and has a lot of knowledge when it comes to cars. More
The complete experience I brought my 2009 Toyota Corolla in to the service department for recall issues. While it was in service I looked in to purchasing a new 2015 Toyota C I brought my 2009 Toyota Corolla in to the service department for recall issues. While it was in service I looked in to purchasing a new 2015 Toyota Corolla. I talked to Jason Crouse. He was very professional and knowledgeable and made my purchase easy without the pressure I've experienced at other dealerships. They also gave me a fair trade in on my 2009 Corolla. The whole process went extremely well. I was pleased with everyone I came in contact with from the minute I pulled my car into the service department, through the sales, finance and delivery of my brand new 2015 Toyota Corolla! More
Good Price The buying process went smoothly, and Lane Dyke was proficient in all terms of the transaction. I went to Mountain States after looking at a couple o The buying process went smoothly, and Lane Dyke was proficient in all terms of the transaction. I went to Mountain States after looking at a couple other dealers, Lane met me as I walked in and was very pleasant. Took the Tacoma that I wanted to see for a test ride, and was pretty much sold. Looked at the 4Ruuner as well, which would have been my third one, but chose the Tacoma. The whole process once agreed upon went smoothly, and was fairly quick out the door. Lane was very knowledgeable on the vehicles, and would highly recommend him. And Curtis in financing was informative on the financing side. I'm a repeat buyer from Mtn States, and probably will be again. More
Awesome experience John Saldivar is a low key salesman who will not oversell a vehicle or extras that you don't want or need. He is very friendly and helpful and will m John Saldivar is a low key salesman who will not oversell a vehicle or extras that you don't want or need. He is very friendly and helpful and will make sure you get the best deal possible. Dustin Johnston is also very friendly and will help you to get the best possible financing and coverage on your car. The facility is very clean and open and provides a very comfortable experience. They provide each visitor with various coffees and donuts as well as other food extras (omelets, waffles, etc.) on certain days to be able to create an almost at home feel to the visit. They also have the best prices around town for the vehicles provided. I would highly recommend this dealership to anyone looking for a new or used vehicle. The vehicle was clean and ready to be driven when I arrived and John covered all extras before I drove off the lot. More
By far our best car buying experience Nick Nichols and Mountain States Toyota really provided a great car buying experience for us. In the past we have always walked out the dealership wit Nick Nichols and Mountain States Toyota really provided a great car buying experience for us. In the past we have always walked out the dealership with a sour taste in our mouth and although the purchasing process still takes time, the negotiation and document signing process was a breeze. We were very impressed with the process and Nick was extremely professional, responsive and able to adapt to our specific circumstances. We would highly recommend both. More