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Mountain States Toyota
Denver, CO
1,972 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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January 05, 2015
Fantastic Experience We recently visited MSToyota to test drive 4Runners. We were promptly greeted and immediately led to a vehicle to test drive, Derek was thorough and a We recently visited MSToyota to test drive 4Runners. We were promptly greeted and immediately led to a vehicle to test drive, Derek was thorough and asked us a variety of questions to insure that the 4Runner was the best vehicle for our needs/interests. We decided to trade in a vehicle during the buying process. The entire experience was relaxed, welcoming and comfortable. We appreciated that our time was valued and there wasn't a lot of down time or waiting around. Plus, they have great popcorn (constantly fresh) and a beverage area that helped to keep us comfortable. We highly recommend MSToyota and will head there first for our next car buying / test driving experience. More
by Gimbel
Employees Worked With
Derek Garcia, Anthony Markham, Ryan Revis
January 03, 2015
No High Pressure Sales, Least Expensive, and Genuine. I must give them 5 Stars because I first stared at Groove Toyota, and they gave me a rock bottom price after much Sales pressure from the Salesman at I must give them 5 Stars because I first stared at Groove Toyota, and they gave me a rock bottom price after much Sales pressure from the Salesman at Groove Toyota. I then went to Stevinson Toyota West and spoke directly with the GM of the store and he gave his best which was only $180 below Groove Toyota. I then faxed to Sean Kramer the New Car Sales both offers from Groove Toyota and Stevinson Toyota West and I told him right off the bat I do not want any High Sales Pressure and I wanted his rock bottom price. At Groove Toyota the Salesman I dealt with told me word for word, "If you are not planning on buying in the next two weeks my incentive will not be the same." I also knew that Toyota has 0% financing good through January 5th 2015. I did not take that high pressure sales from Groove Toyota well, I being a 100% DAV Service Connected. So finally after giving Mountain States Toyota the guaranteed price from both Groove Toyota and Stevinson Toyota West both were good through January 5th 2015 with 0% APR through Toyota; Sean from Mountain States Toyota gave me the best deal of all the Toyota Dealers I dealt with. So Mountain States Toyota beat the best offer by well over $1,000.00 on the vehicle more like $1,500.00 (I am adding this on because I just seen the Sticker for the Window this $1,500.00 savings was $3,106.23 less than Total MSRP). This odd number was from Financing computer at then 0% Interest the computer dropped odd change to make it an even amount due every month for 60 months. In addition to my savings the 2015 Prius Two which I bought also had $259.00 of extras that is on my new Prius that were not on the other two dealerships cars they had as well as them giving me $2,000 Trade in on my 2004 Ford Focus. The best trade prior to Mountain States was $1,800 from Stevinson Toyota West and $1,500 from Groove Toyota. I had detailed MPG and maintenance records on my vehicle along with two remotes and two chipped keys. So I took excellent care of my car and I know it was worth more than what the other dealers offered me. I loved the fact that I received not only what the other dealers offered me plus three additional options that the other two dealerships did not have on their cars but their price was over $1,000.00 more like $1,500 less than the other two dealerships and a higher Trade-In Value for my Ford Focus 2004. After setting up an appointment at Mountain States, I spoke with Matthew Puckett the Salesman at Mountain States Toyota and he understood my being a DAV any high pressure sales will not work with me, I will just shut down. Matthew Puckett and I met 3 different times and every time he never said this offer was only good for the next two week. He reminded me that his job was to make me happy with whatever my decision was. I tried out some 2014's but after seeing my Massage Table did not fit in them I choose for a 2015 Two Prius. I believer Matthew's attitude of being helpful is genuine and not another sales pitch to sell. I made my decision after only my second time meeting with him and he took me on a drive allowing me to test drive the Prius, and he told me about all the positive featured in the Prius I first talked with him a week earlier. I know that Matthew Puckett's sincerity is genuine and it is not just a façade to trick someone into buying a vehicle. He and I talked for hours about many things and I was able to see his sincere and genuine caring for clients. I am not talking just about me, I seen him talking with other clients and he is genuine and very knowledgeable about the Prius. I felt so comfortable with him I knew it was both genuine and sincerely his nature. I can not talk higher about him and if you're in the market for a Toyota, I would recommend Mountain States Toyota over Stevinson Toyota West and over Groove Toyota. I feel that Mountain States Toyota does care about the customer and not just till the sales is done, but even after the sale. I commend Mountain States Toyota, not only because they where the least expensive but mainly because they do not use High Pressure Sales. I felt that they did want the best for me and also I had seen that same sincerity with another client also. 5 Stars is the best but I assure you I genuinely feel that they cared, not about another sale, but about me as a person. Thank you all at Mountain States Toyota. Greg V. More
by GLV777
Employees Worked With
Sean Kramer, Matt Puckett, Paula Lambert
January 02, 2015
Kind staff that does everything they can for you First time buying a new car and everything went smooth. Derek was willing to do everything he could to work with my needs and was very easy to work wi First time buying a new car and everything went smooth. Derek was willing to do everything he could to work with my needs and was very easy to work with. Would definitely buy from here again. More
by JonT
Employees Worked With
Derek Williamson, Dustin Johnston
January 02, 2015
Great First Time Buying Experience Had a great experience with Mountain States and enjoyed working with Doan Vu and Ryan. Really nice, honest, and not pushy. First time buying a car and Had a great experience with Mountain States and enjoyed working with Doan Vu and Ryan. Really nice, honest, and not pushy. First time buying a car and it was not as painful as I expected. Would definitely recommend these guys. More
by shboulder
Employees Worked With
Doan Vu, Ryan Revis
January 01, 2015
Amazing People, Outstanding Service When we had to replace my husband's car, we were a bit hesitant to go to a dealership, not wanting to be "hounded" into buying a car. We decided to go When we had to replace my husband's car, we were a bit hesitant to go to a dealership, not wanting to be "hounded" into buying a car. We decided to go to Mountain States Toyota, having found the car we thought we wanted on their website. We had the good fortune to meet Matthew Puckett, who worked with us. Matthew really listened to us, and found us a gem of a used car (a Honda). We did not feel pressured or "hounded" what so ever; definitely changed our minds about car salesmen. There was a recall on our car the previous owner had not had done and Jon Butcher made sure it was taken car of. We were able to finance our car with the help of Dustin Johnston, who made the process painless. Thanks to these gentlemen. We had a great experience and found an amazing car at a great price. If we ever need another car, Mountain States Toyota will be the first place we go! More
by halendas
Employees Worked With
Jon Butsch, Matt Puckett, Dustin Johnston
December 31, 2014
Excellent car buying experience! I always worked with Nelson, he is very knowledgable polite and pleasant to deal with. This is my 3rd vehicles from Mountain States Toyota! My financi I always worked with Nelson, he is very knowledgable polite and pleasant to deal with. This is my 3rd vehicles from Mountain States Toyota! My financing paperwork was very quick and efficient every time, thank you Todd. These guys got their car buying process down! More
by Sreypeov
Employees Worked With
Nelson Im, Todd Gordon
December 31, 2014
Best dealership and sales staff I have ever worked with! I have bought more than a few vehicles in my lifetime and am a big Internet shopper. When looking for a new 4 Runner I emailed 6 dealers in Denver and I have bought more than a few vehicles in my lifetime and am a big Internet shopper. When looking for a new 4 Runner I emailed 6 dealers in Denver and Colorado Springs. I initially worked with Lance Chilcote by email and told him what I was looking for. He was straight forward and provided input and pricing quickly. This dealership had 30 4 Runners when other dealerships I was working with had 3-5 in stock. To say the least I had quite the selection! Here is the clincher for me, this dealership is a high volume business, they give you an excellent price beating the other dealers by a lot in price and selection. They were over an hour drive for me but being right on I25 in Denver it was an easy trip. Once I decided on my vehicle I drove up to the dealership and was met by Steve Van Bemmel. Steve was easy to work with also and shared a wealth of knowledge regarding the 4 Runner. Since the price was already worked out between Lance and I, Steve provided the finishing touches to the car buying process. We went for a test drive and when I returned to complete the purchase a few days later Steve had the runner detailed with a full tank of gas, ready to go. Overall it took about a extra hour to work through the finance process with Chris Knippelberg and we were ready to go. Steve and I then did a detailed walk around the runner making sure everything was as it should be and we shook hands and off I drove. Overall it was easily the best car buying experience I have ever had. Today I received a box in the mail from Steve and the dealership full of fun stuff to eat and a very nice card from Steve. What a way to say thank you! If you are looking for a great place to shop for your next vehicle give Mountain States Toyota an opportunity to impress you. I know they sure impressed me and my family. They are a well run big business that earned my business the right way, with honesty, integrity and a great deal. Lance, Steve and Chris along with Sean Kramer did a great job. Thank you, Shane More
by shane930
Employees Worked With
Lance Chilcote, Chris Knippelberg, Stephen Van Bemmel
December 31, 2014
A great first car experience. As a first-time buyer, I was hoping my new car would meet all of my expectations; Mountain States Toyota not only met my expectations, but they went a As a first-time buyer, I was hoping my new car would meet all of my expectations; Mountain States Toyota not only met my expectations, but they went above and beyond them with their customer service. Mountain States Toyota will be my first choice when looking for a car again. More
by blackb3lt
Employees Worked With
Chris Knippelberg, Denis Dupuis, Derek Williamson
December 31, 2014
Great experience with my first new car! This was my first time buying a car and Nelson was wonderful! He helped me through the whole process and wasn't pushy or salesman-y at all. He made me This was my first time buying a car and Nelson was wonderful! He helped me through the whole process and wasn't pushy or salesman-y at all. He made me feel comfortable and proud to buy my brand new RAV4! I would definitely go through Nelson again! More
by kate11
Employees Worked With
Nelson Im, Ryan Revis
December 31, 2014
1st Time Dealership Car Buyer I stopped by Rocky Moutain States Toyota to take a look at what they had to offer. Initially I was not even looking to buy a Toyota but after test dr I stopped by Rocky Moutain States Toyota to take a look at what they had to offer. Initially I was not even looking to buy a Toyota but after test driving a certified used Camry, I was sold! In addition to the great deal I got, I was pleased with my overall experience with Derek, the sales man. I would most certainly recommend this dealership to anyone who is in search of a new or used vehicle! More
by t_amart
Employees Worked With
Derek Garcia
