
Mountain States Toyota
Denver, CO
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Best car buying experience I have ever had. My wife had turned in her leased car (not a Toyota) and was in need of another vehicle. She wanted to look at Toyota based on their reliability, and My wife had turned in her leased car (not a Toyota) and was in need of another vehicle. She wanted to look at Toyota based on their reliability, and styling for 2015. I went along for the ride... However, after she completed leasing a new Corolla, I decided to take a look at the new Camry's. And yes, I drove away with a new Camry XLS!! A lot of the credit goes to Fred Byers. He makes the car buying experience actually relaxing where at most dealerships, it seems almost adversarial. I have heard from Fred several times since picking up the new Camry (11/26/14), which is the best service after the sale I have ever experienced. Why isn't there a "Fred" at every dealership. We are now Mountain States Toyota fans. Thanks Fred!!! It is also worth noting that Francios Felloussi in the Financing Department was easy to work with. He was through and very complete in his explanations of all the various documents and offers. He shows a great deal of professionalism that makes the financial portion of the transaction easier to understand. Thanks to all..... More
Worth the Trip Mountain States Toyota is farther from my home than another dealership, but the people and service make it worth the trip. I came in to explore lease Mountain States Toyota is farther from my home than another dealership, but the people and service make it worth the trip. I came in to explore lease-end options for my 2010 4Runner Limited. Billy Plasket was very friendly and attentive and understood exactly what I needed. He showed me new cars that would work for my situation, as well as offering options for buying out my current lease and car. I ended up leasing a new 2015 4 Runner SR5 Premium which suits me perfectly. Francois took care of the financing for me. He was also very friendly and made sure I understood all the details of the paperwork. Overall, my experience was extremely pleasant and I feel like I got a good deal on the right car. More
Love My Tundra This dealership was the one to beat and everyone kept offering bids to get me to lease, but not until I went to Mountain States did they actually talk This dealership was the one to beat and everyone kept offering bids to get me to lease, but not until I went to Mountain States did they actually talk numbers that I understood and met my budget. It was a no hassle morning with them. I worked with Nelson Im, awesome guy, friendly, down to earth, no games, easy to talk to. Thanks Nelson and Mountain States for getting me into a Tundra that others struggled to do. More
Derek is Amazing I feel that he always made me feel like I was the only customer. I have had such a personable experience. He has earned my trust and now I have a diff I feel that he always made me feel like I was the only customer. I have had such a personable experience. He has earned my trust and now I have a different opinion about car salesman. And will always recommend Derek wherever he decides to sell cars. Thank you Toyota for selling great cars with a great experience as well. More
Awesome Customer Service This dealership is awesome, no pressure, great price for the car I bought and the trade in. I will be back every time I need a car. The employees ar This dealership is awesome, no pressure, great price for the car I bought and the trade in. I will be back every time I need a car. The employees are very friendly and work with you every step of the way. Purchasing a car is not something I look forward to at all, but this dealership helps a TON. More
Excellent Staff and Great Prices Buying a car through Mountain States Toyota was the best experience I have ever had at a dealership. They beat competitors prices on my 15' Tacoma by Buying a car through Mountain States Toyota was the best experience I have ever had at a dealership. They beat competitors prices on my 15' Tacoma by a long shot! Very personable staff and Derek Williamson couldn't have been more help. He was there from the minute I walked in the door to help me through the buying process. I wouldn't go to anyone else or another dealership for a great car buying experience. More
Great experience Kinsey was awesome! He only showed me cars that fit my budget and dimensional needs. He was even willing to go by my house on one of the test drives t Kinsey was awesome! He only showed me cars that fit my budget and dimensional needs. He was even willing to go by my house on one of the test drives to pick up my drums, so I could make sure they fit in the car I picked. I would highly recommend both Kinsey and Mountain States, and I will be back for my next vehicle. More
Best car buying experience ever! Buying our new cars (Sienna & Rav4) from Mountain States has been the most pleasant car buying experience we have ever had. Kenny Manny (sales) was Buying our new cars (Sienna & Rav4) from Mountain States has been the most pleasant car buying experience we have ever had. Kenny Manny (sales) was just fabulous throughout the whole process. It is a no pressure environment and it is obvious that providing great customer service is a top priority with this dealership. Ryan Revis (finance) was great as well, explaining all the financing details very clearly and quickly. We will definitely return for our next new car and give them our highest recommendation. More
New Highlander No pressure, very friendly, and attentive to our needs. Working with Nick was great and he was very prompt and responsive during the purchase even th No pressure, very friendly, and attentive to our needs. Working with Nick was great and he was very prompt and responsive during the purchase even though it took us nearly a week to make a decision. Nick assured we got the Highlander we were looking for even though they had to find the exact one on another lot. When the sale was finalized Ryan went above and beyond in getting us an even better loan rate than the already exceptional loan we had arranged for with another institution. We won't have to shop around the next time we have vehicle needs because Mountain States is going to be our dealer of choice! Thanks to Mountains States, Nick and Ryan for exceeding our expectations. More
new Tacoma Bob was great to deal with. The price on the car was a great deal compared to other dealerships right out of the gate. Made the buying process much ea Bob was great to deal with. The price on the car was a great deal compared to other dealerships right out of the gate. Made the buying process much easier. More