
Mountain States Toyota
Denver, CO
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Best dealership and sales staff I have ever worked with! I have bought more than a few vehicles in my lifetime and am a big Internet shopper. When looking for a new 4 Runner I emailed 6 dealers in Denver and I have bought more than a few vehicles in my lifetime and am a big Internet shopper. When looking for a new 4 Runner I emailed 6 dealers in Denver and Colorado Springs. I initially worked with Lance Chilcote by email and told him what I was looking for. He was straight forward and provided input and pricing quickly. This dealership had 30 4 Runners when other dealerships I was working with had 3-5 in stock. To say the least I had quite the selection! Here is the clincher for me, this dealership is a high volume business, they give you an excellent price beating the other dealers by a lot in price and selection. They were over an hour drive for me but being right on I25 in Denver it was an easy trip. Once I decided on my vehicle I drove up to the dealership and was met by Steve Van Bemmel. Steve was easy to work with also and shared a wealth of knowledge regarding the 4 Runner. Since the price was already worked out between Lance and I, Steve provided the finishing touches to the car buying process. We went for a test drive and when I returned to complete the purchase a few days later Steve had the runner detailed with a full tank of gas, ready to go. Overall it took about a extra hour to work through the finance process with Chris Knippelberg and we were ready to go. Steve and I then did a detailed walk around the runner making sure everything was as it should be and we shook hands and off I drove. Overall it was easily the best car buying experience I have ever had. Today I received a box in the mail from Steve and the dealership full of fun stuff to eat and a very nice card from Steve. What a way to say thank you! If you are looking for a great place to shop for your next vehicle give Mountain States Toyota an opportunity to impress you. I know they sure impressed me and my family. They are a well run big business that earned my business the right way, with honesty, integrity and a great deal. Lance, Steve and Chris along with Sean Kramer did a great job. Thank you, Shane More
A great first car experience. As a first-time buyer, I was hoping my new car would meet all of my expectations; Mountain States Toyota not only met my expectations, but they went a As a first-time buyer, I was hoping my new car would meet all of my expectations; Mountain States Toyota not only met my expectations, but they went above and beyond them with their customer service. Mountain States Toyota will be my first choice when looking for a car again. More
Great experience with my first new car! This was my first time buying a car and Nelson was wonderful! He helped me through the whole process and wasn't pushy or salesman-y at all. He made me This was my first time buying a car and Nelson was wonderful! He helped me through the whole process and wasn't pushy or salesman-y at all. He made me feel comfortable and proud to buy my brand new RAV4! I would definitely go through Nelson again! More
1st Time Dealership Car Buyer I stopped by Rocky Moutain States Toyota to take a look at what they had to offer. Initially I was not even looking to buy a Toyota but after test dr I stopped by Rocky Moutain States Toyota to take a look at what they had to offer. Initially I was not even looking to buy a Toyota but after test driving a certified used Camry, I was sold! In addition to the great deal I got, I was pleased with my overall experience with Derek, the sales man. I would most certainly recommend this dealership to anyone who is in search of a new or used vehicle! More
Best car buying experience I have ever had. My wife had turned in her leased car (not a Toyota) and was in need of another vehicle. She wanted to look at Toyota based on their reliability, and My wife had turned in her leased car (not a Toyota) and was in need of another vehicle. She wanted to look at Toyota based on their reliability, and styling for 2015. I went along for the ride... However, after she completed leasing a new Corolla, I decided to take a look at the new Camry's. And yes, I drove away with a new Camry XLS!! A lot of the credit goes to Fred Byers. He makes the car buying experience actually relaxing where at most dealerships, it seems almost adversarial. I have heard from Fred several times since picking up the new Camry (11/26/14), which is the best service after the sale I have ever experienced. Why isn't there a "Fred" at every dealership. We are now Mountain States Toyota fans. Thanks Fred!!! It is also worth noting that Francios Felloussi in the Financing Department was easy to work with. He was through and very complete in his explanations of all the various documents and offers. He shows a great deal of professionalism that makes the financial portion of the transaction easier to understand. Thanks to all..... More
Worth the Trip Mountain States Toyota is farther from my home than another dealership, but the people and service make it worth the trip. I came in to explore lease Mountain States Toyota is farther from my home than another dealership, but the people and service make it worth the trip. I came in to explore lease-end options for my 2010 4Runner Limited. Billy Plasket was very friendly and attentive and understood exactly what I needed. He showed me new cars that would work for my situation, as well as offering options for buying out my current lease and car. I ended up leasing a new 2015 4 Runner SR5 Premium which suits me perfectly. Francois took care of the financing for me. He was also very friendly and made sure I understood all the details of the paperwork. Overall, my experience was extremely pleasant and I feel like I got a good deal on the right car. More
Love My Tundra This dealership was the one to beat and everyone kept offering bids to get me to lease, but not until I went to Mountain States did they actually talk This dealership was the one to beat and everyone kept offering bids to get me to lease, but not until I went to Mountain States did they actually talk numbers that I understood and met my budget. It was a no hassle morning with them. I worked with Nelson Im, awesome guy, friendly, down to earth, no games, easy to talk to. Thanks Nelson and Mountain States for getting me into a Tundra that others struggled to do. More
Derek is Amazing I feel that he always made me feel like I was the only customer. I have had such a personable experience. He has earned my trust and now I have a diff I feel that he always made me feel like I was the only customer. I have had such a personable experience. He has earned my trust and now I have a different opinion about car salesman. And will always recommend Derek wherever he decides to sell cars. Thank you Toyota for selling great cars with a great experience as well. More
Awesome Customer Service This dealership is awesome, no pressure, great price for the car I bought and the trade in. I will be back every time I need a car. The employees ar This dealership is awesome, no pressure, great price for the car I bought and the trade in. I will be back every time I need a car. The employees are very friendly and work with you every step of the way. Purchasing a car is not something I look forward to at all, but this dealership helps a TON. More
Excellent Staff and Great Prices Buying a car through Mountain States Toyota was the best experience I have ever had at a dealership. They beat competitors prices on my 15' Tacoma by Buying a car through Mountain States Toyota was the best experience I have ever had at a dealership. They beat competitors prices on my 15' Tacoma by a long shot! Very personable staff and Derek Williamson couldn't have been more help. He was there from the minute I walked in the door to help me through the buying process. I wouldn't go to anyone else or another dealership for a great car buying experience. More