
Mountain States Toyota
Denver, CO
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Easy to deal with and friendly too Doug and everyone at Mountain States were very friendly and easy to deal with. He dealt with all my needs and understood what we wanted. Doug return p Doug and everyone at Mountain States were very friendly and easy to deal with. He dealt with all my needs and understood what we wanted. Doug return phone calls and emails promptly. I appreciate everyone at Mountain States for making our new car purchase easy and fun. More
I just bought a new SUV...and I am so happy! I did not plan to buy my new SUV at Mountain States. I only stopped there to check the details of the truck I wanted, as the other dealer did not have I did not plan to buy my new SUV at Mountain States. I only stopped there to check the details of the truck I wanted, as the other dealer did not have what I wanted in their lot. Mr. Patrick Ericsson (as well as Mr. Larry Hall ) worked with me on this deal. I was well treated and I got a way better deal than in ANY of the other dealerships I had gone before. In addition, no salesperson tried to put pressure on me to buy the truck!!!! I had to wait for my new vehicle for a few weeks ( it was in a ship when I bought it) and the salespeople were honest regarding the delivery date, etc. I could not be happier with the professionalism of the whole dealership. I have already recommended them to my friends and I would not hesitate sending anyone else there either! PS I love my new vehicle too... More
Tremendous Team. Best Car Sales Experience Ever These guys are true professionals! They were incredibly accommodating and made this the easiest car-buying experience I've ever had. (BTW, I have zero These guys are true professionals! They were incredibly accommodating and made this the easiest car-buying experience I've ever had. (BTW, I have zero connection to the automotive industry, had never met these guys before, and started shopping after one of their competitors was difficult to deal with.) I started with a web inquiry. Chris Freehart, one of their team of several web experts, responded in 4 minutes, then within an hour with a detailed price quote on the vehicle we wanted. He answered all my questions, assured me that there would be no up-sell, cross-sell, bait and switch -- confirming that this was indeed their true price. (It happened to be well below MSRP and SIGNIFICANTLY lower than their competing dealers I shopped.) I gave Chris a heads-up I was coming in, and he connected me with the best sales guy my wife and I have ever met, Patrick Ericsson. Tremendous! Patrick went way above and beyond the call of duty. He was professional, efficient, answered our questions, taught us A LOT that was important to know, helped with a test drive, and shepherded us through the whole buying/leasing process smoothly. When he said, "this next step will take 15 minutes," it indeed took 15 minutes. He really went out of his way to make this an exceptional experience. And we got a great deal on our RAV4, too. Far better than their competitors' pricing. Every part of the process went smoothly. Paula in finance was great. Jasmine in the delivery area showed us how to work all the electronics. Chris was great as I mentioned, as was his boss, Felix. And their detailing crew was great, too. OK - this is one long-winded review. Thanks for reading. And THANKS again to the super team at Mountain States Toyota. More
Exceptional car buying experience Great team @ Mountain States Toyota! I went to look not 100% certain I would buy, however the experience I had was exceptional and I ended up buying Great team @ Mountain States Toyota! I went to look not 100% certain I would buy, however the experience I had was exceptional and I ended up buying a new 2015 RAV4. John was very friendly and curious and was able to answer all of my questions. I received a great Black Friday deal and I am very happy with my purchase. I would highly recommend Mountain States Toyota and John Saldivar to anyone looking to upgrade or purchase a new vehicle. More
Made the car buying experience easy We came in just looking but left with a new car - they made it so easy! Their inventory carried several options that met our needs. Mountain States To We came in just looking but left with a new car - they made it so easy! Their inventory carried several options that met our needs. Mountain States Toyota and their employees made purchasing a car a breeze. More
Great Customer Service I bought a used 2007 Volvo Stationwagon. The asking price was below Kelly Blue Book. Sales and Finance were great. They got me a better rate than my o I bought a used 2007 Volvo Stationwagon. The asking price was below Kelly Blue Book. Sales and Finance were great. They got me a better rate than my own bank had preapproved me for. I had some warning lights go on after just two days. I brought the car back in and they did a diagnostics check and discovered it was just a faulty sensor. I bought this car "As Is" with no extended warranty purchased. They took care of all the repairs for free anyway and made sure I was completely satisfied with my car. I would definitely buy another car from them. I highly receommend them. They take care of their customers and stand behind their cars. New or Used. More
Jim Gallegos I just bought a 2013 subaru from Toyota and had a wonderful experience! I would reccomend Jim to anyone looking for a new or used car. I just bought a 2013 subaru from Toyota and had a wonderful experience! I would reccomend Jim to anyone looking for a new or used car. More
Frank Raphael in sales My wife and I bought a 2015 Tacoma 4x4 , 4 door. We were greeted by Frank . He was very polite. We both felt comfortable dealing with him. He an My wife and I bought a 2015 Tacoma 4x4 , 4 door. We were greeted by Frank . He was very polite. We both felt comfortable dealing with him. He answered all our questions with respect. We have dealt with other rude pushy sales people at other dealerships in the past but this time Frank Raphael made our purchase a good experience. We will recommend Frank to everyone we know looking for a new car. Thank You Rick Coast More
Great service after the sale In today's fast paced world, service after the sale is all but forgotten. But, not with Fred Byers! He recently sold both my wife and I new Toyotas, In today's fast paced world, service after the sale is all but forgotten. But, not with Fred Byers! He recently sold both my wife and I new Toyotas, a Corolla and a Camry. When I got home with my new Camry, I realized I had not taken everything out of my trade in. A quick call to Fred and he took care of returning the items. A second time, I brought the Camry in for window tinting and clear mask and when I returned, promptly left my briefcase with computer (my life) in the rental car. Service had closed, Enterprise was closed, but a call to Fred saved the day. He went over to the Enterprise office, was able to get the briefcase and I picked it up shortly thereafter. Please give our sincere THANKS to Fred for outstanding service after the sale. I hope I can find others to recommend to RMST and Fred Byers. More
Amazing! Had a great experience with them! David Cadena was super helpful and very welcoming! We went home with the perfect vehicle for our family that is eve Had a great experience with them! David Cadena was super helpful and very welcoming! We went home with the perfect vehicle for our family that is everything we were hoping for! More