Mountain States Toyota

Excellent Customer Service Nicholas Wagner was amazing to work with. He exceeded my expectations and went above and beyond to make my first Toyota purchase a memorable one. He s Nicholas Wagner was amazing to work with. He exceeded my expectations and went above and beyond to make my first Toyota purchase a memorable one. He showed me vehicles 15 minutes before the dealership closed. Not once did Nicholas attempt to convince me to purchase a vehicle I would not like. He listened to me and helped me make a decision I would not regret. I was undecided on what make or model I wanted and he helped without pressure to make a decision. I will be back and I can only hope I am fortunate to do business with Nick again! Robert Shippley Toyota Camry 2014.5 More

Poorest service ever! The service department manager was terrible in assisting us. We went th Stevenson East and our 2011 vehicle was immediatel taken care of. Wish we woul The service department manager was terrible in assisting us. We went th Stevenson East and our 2011 vehicle was immediatel taken care of. Wish we would of purchased it there instead of Mount States. More

Will Hollingsworth and Mountain States Toyota are fantastic. I had a fantastic car buying experience working with Will Hollingsworth (2015 tundra). He was extremely helpful, informative, friendly, and 100% trus I had a fantastic car buying experience working with Will Hollingsworth (2015 tundra). He was extremely helpful, informative, friendly, and 100% trustworthy. I was waiting on a (delayed) home closing, and Will kept me up to date with inventory information, options, and even turned me on to some great aftermarket options the dealership later installed. He even gave me his cell phone number and returned my calls/texts even on his days off. Once it was time to buy, Will set up a time for me to come in, had everything ready and introduced me to Chris who was able to get me an awesome finance rate. Hard to find that kind of service these days and it definitely earned my loyalty. More

Service Advisor Bobbi Myrick was very helpful in identifying and completing repairs needed on my wife's Sienna. She went through the charges with me and made certain Bobbi Myrick was very helpful in identifying and completing repairs needed on my wife's Sienna. She went through the charges with me and made certain the coupon discounts were applied correctly. More

My Experience At Mountain States I just bought a brand new 2015 Toyota Tacoma at Mountain States Toyota. I must say, that being a first time car buyer from a dealership, with these gu I just bought a brand new 2015 Toyota Tacoma at Mountain States Toyota. I must say, that being a first time car buyer from a dealership, with these guys, I didn't feel pressured, annoyed, or nervous in any way. My Sales person who helped me was Nick Kramer. He was very knowledgeable, what makes me feel really good is that he didn't try and sell me anything but his honesty about what i was getting and what he could do to help me. Everything he told me about the truck, he was dead on about, he really knew his stuff, friendly to the max, and was caring. Thanks Nick. More

Great Customer Service I have purchased a few cars from this dealership. Each time i went through Nelson. He knows his cars and the experience is great. I would recommend th I have purchased a few cars from this dealership. Each time i went through Nelson. He knows his cars and the experience is great. I would recommend this dealership and Nelson to anyone. More

Awesome experience at Mountain States Toyota I bought a new 2015 Toyota 4Runner on 11/15/14 at Mountain States Toyota. I was immediately greeted by Nick Nichols who showed me the different 4Runn I bought a new 2015 Toyota 4Runner on 11/15/14 at Mountain States Toyota. I was immediately greeted by Nick Nichols who showed me the different 4Runner models and took me on a few test drives. Nick was very knowledgeable and helped me decide on the Trail edition without any pressure. I drove my work vehicle to the lot that day, so I couldn't drive my new car home that night and Nick went above and beyond by offering to pick me up the next day on his way to work so I could pick up my new car. Nick even threw in an accessory (a cargo cover) for my new car that didn't come with it after I had already purchased the car! I am extremely impressed and gratified with my experience at Mountain States and with Nick Nichols. More

Mike Ramstetter I recently purchased a 2015 4Runner from Mountain States. Through this process, Mike Ramstetter, my sales contact was outstanding! He was extremely kn I recently purchased a 2015 4Runner from Mountain States. Through this process, Mike Ramstetter, my sales contact was outstanding! He was extremely knowledgeable, helpful, kind, professional and passionate, not only about Toyota, but about finding the car that was best for me. He was quick to follow up regarding my questions and provide status updates. I really appreciate all the time he took explaining the process, as I was buying a car on my own for the first time. After I bought the car, I briefly mentioned on a follow up call that I was trying to remember the radio stations I had on my trade-in. Without me asking, he sent them to me. He's truly a great person and I enjoyed working with him! I would recommend him to anyone looking to buy a new car. More

My service advisor Bobbi Myrick contacted me several times through out the the day to update the status of my initial repair request and made several suggestions for som Bobbi Myrick contacted me several times through out the the day to update the status of my initial repair request and made several suggestions for some other minor repairs discovered during their free overall inspection. My car was ready when Bobbi promised and I was in and out of the service area in record time. More