
Mountain States Toyota
Denver, CO
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Great Customer Service and Buying Experience! Fast and friendly customer service with a family friendly environment. I bought a car and my sales consultant Denis took great care in walking me thro Fast and friendly customer service with a family friendly environment. I bought a car and my sales consultant Denis took great care in walking me through all car features and options. Great location with fun activities to make the customer feel special. Overall good experience. More
Mountain States Toyota Does Not Disappoint!! This is our family's second car purchased/leased from Mountain States Toyota. The first time we were absolutely pleased with the experience from begi This is our family's second car purchased/leased from Mountain States Toyota. The first time we were absolutely pleased with the experience from beginning to end. We just returned and our experience was just as good!! Steve Ericsson, you are the salesperson for us!!!! Thank you again for all of your help and expertise with both transactions!!! More
Highly Professional Staff, Excellent Customer Service Spent a good amount of time looking all up and down the Front Range for a particular Tacoma variant I was looking for, and Mountain States Toyota had Spent a good amount of time looking all up and down the Front Range for a particular Tacoma variant I was looking for, and Mountain States Toyota had one! Salesman Patrick Ericsson did an outstanding, professional job throughout the entire process, from the test drive to filling out the paperwork. Thanks to him, the buying process was fairly cut-and-dry, transparent, and went very smoothly. Being a first time vehicle buyer ever, the professionalism and excellent customer service of this place definetly set the standard for me. I was highly impressed with my experience here (and I'm diggin' my new Tacoma too!) Mountain States Toyota certainly knows what it's doing! More
Highly recommended Service Dept Mtn States Toyota has a great service dept! I have been taking all of our Toyota's there for over a decade and they are awesome. Super helpful and k Mtn States Toyota has a great service dept! I have been taking all of our Toyota's there for over a decade and they are awesome. Super helpful and knowledgeable. Great customer service too. I would highly recommend the Service Dept. I live closer to the Boulder Toyota dealer but drive the extra miles to go to Mtn States. More
Friendly Dealership and Excellent Customer Service. I have now leased 2 vehicles from Mountain States Toyota and have had a great experience from beginning to end every time I enter the dealership. Bill I have now leased 2 vehicles from Mountain States Toyota and have had a great experience from beginning to end every time I enter the dealership. Billy Plasket was incredibly patient with me and made the process as stress free as possible. He listened to my needs and helped me find the car that was right for me at a great price. Chris Knippelberg worked within my budget to give me a payment I was comfortable with including the amenities I wanted. I absolutely love my car and Mountain States. More
Excellent Customer Service Nicholas Wagner was amazing to work with. He exceeded my expectations and went above and beyond to make my first Toyota purchase a memorable one. He s Nicholas Wagner was amazing to work with. He exceeded my expectations and went above and beyond to make my first Toyota purchase a memorable one. He showed me vehicles 15 minutes before the dealership closed. Not once did Nicholas attempt to convince me to purchase a vehicle I would not like. He listened to me and helped me make a decision I would not regret. I was undecided on what make or model I wanted and he helped without pressure to make a decision. I will be back and I can only hope I am fortunate to do business with Nick again! Robert Shippley Toyota Camry 2014.5 More
Poorest service ever! The service department manager was terrible in assisting us. We went th Stevenson East and our 2011 vehicle was immediatel taken care of. Wish we woul The service department manager was terrible in assisting us. We went th Stevenson East and our 2011 vehicle was immediatel taken care of. Wish we would of purchased it there instead of Mount States. More
Will Hollingsworth and Mountain States Toyota are fantastic. I had a fantastic car buying experience working with Will Hollingsworth (2015 tundra). He was extremely helpful, informative, friendly, and 100% trus I had a fantastic car buying experience working with Will Hollingsworth (2015 tundra). He was extremely helpful, informative, friendly, and 100% trustworthy. I was waiting on a (delayed) home closing, and Will kept me up to date with inventory information, options, and even turned me on to some great aftermarket options the dealership later installed. He even gave me his cell phone number and returned my calls/texts even on his days off. Once it was time to buy, Will set up a time for me to come in, had everything ready and introduced me to Chris who was able to get me an awesome finance rate. Hard to find that kind of service these days and it definitely earned my loyalty. More
Service Advisor Bobbi Myrick was very helpful in identifying and completing repairs needed on my wife's Sienna. She went through the charges with me and made certain Bobbi Myrick was very helpful in identifying and completing repairs needed on my wife's Sienna. She went through the charges with me and made certain the coupon discounts were applied correctly. More
My Experience At Mountain States I just bought a brand new 2015 Toyota Tacoma at Mountain States Toyota. I must say, that being a first time car buyer from a dealership, with these gu I just bought a brand new 2015 Toyota Tacoma at Mountain States Toyota. I must say, that being a first time car buyer from a dealership, with these guys, I didn't feel pressured, annoyed, or nervous in any way. My Sales person who helped me was Nick Kramer. He was very knowledgeable, what makes me feel really good is that he didn't try and sell me anything but his honesty about what i was getting and what he could do to help me. Everything he told me about the truck, he was dead on about, he really knew his stuff, friendly to the max, and was caring. Thanks Nick. More