
Mountain States Toyota
Denver, CO
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Great Experience We had a great experience purchasing our new 4runner at Mountain States Toyota, from start to finish. Thank you Jason Crouse for all your help! We had a great experience purchasing our new 4runner at Mountain States Toyota, from start to finish. Thank you Jason Crouse for all your help! More
Top notch again. I recently purchased a new Tacoma, our salesman Stephen did an excellent job from start to finish. He was very knowledgeable about the vehicle and ans I recently purchased a new Tacoma, our salesman Stephen did an excellent job from start to finish. He was very knowledgeable about the vehicle and answered all my questions. I was never pressured to buy, and he met my timeline and requests eagerly. The price was fair and straight forward. They even performed a dealer trade to get me the exact truck i wanted in less than 24 hours. I would recommend Stephen and the entire team from Mountain states Toyota to anyone looking to purchase a new vehicle, they were all professional and top notch. This is my second purchase from this dealership in less than 5 years, they were great then and again now. More
Excellent and professional experience Very pleasant experience purchasing my 2013 Tundra courteous sales staff and service staff. We will purchase here again. We were shown a variety of tr Very pleasant experience purchasing my 2013 Tundra courteous sales staff and service staff. We will purchase here again. We were shown a variety of trucks but were never pressured on anything, all options were shown and explained. Very good bubusiness practice. More
Great Dealership I would like to recommend anyone that's looking to buy a Toyota to go and visit Mountain States Toyota first. My wife & I were looking for a Toyota Ta I would like to recommend anyone that's looking to buy a Toyota to go and visit Mountain States Toyota first. My wife & I were looking for a Toyota Tacoma & we went to Mountain States first after looking online. Our salesman Fred Byers had the exact truck that we were looking for & did a wonderful job showing us the vehicle & explaining all of it's features. After the test drive we decided to purchase the truck. With Fred Byers our salesman & Robert Grzeca the sales manager we were able to make a deal to buy the truck. Everything went very smooth through the entire process and there was no pressure from anyone. I've had the truck into the service department for some things that were added during the purchase to be put on the truck & found the service department to be just as friendly & helpful. Please consider going there if you're in the market for a Toyota. More
great I recently bought a C Mary here from Larry Hall. He did not pressure us and was very knowledgeable. I would recommend him to anyone buying a car/truc I recently bought a C Mary here from Larry Hall. He did not pressure us and was very knowledgeable. I would recommend him to anyone buying a car/truck. The process was quick and easy, great place to do business. More
perfect dealership Perfect people , i have the best experiencie !!! i recomend toyota because the people really work w / you for every minute in there nice cars and dea Perfect people , i have the best experiencie !!! i recomend toyota because the people really work w / you for every minute in there nice cars and deals!!! More
Exactly what I needed! Mountain States Toyota created the perfect car buying experience. The facility, staff, and selection were perfect. Bob Ellis was extremely helpful and Mountain States Toyota created the perfect car buying experience. The facility, staff, and selection were perfect. Bob Ellis was extremely helpful and knowledgable throughout the entire process and continues to be there if I need anything. Im happy to say I am now apart of the Toyota family. More
Disgrace to Toyota My Tundra was brought in for warranty service by my partner, the service rep was advisdd to call me before any work was done. I had to call twice and My Tundra was brought in for warranty service by my partner, the service rep was advisdd to call me before any work was done. I had to call twice and spoke with my advisor finally, he advised the CV boots wouldn't be covered since my truck is lifted. He also identified an oil leak and a coolant leak, among other 60K services that should be performed. They went ahead and did an oil change, battery service,and a cabin filter service even after I said to not do it. I had a standing appointment for my 60K with a reputable Toyota trained technician. The kicker is that they were attempting to commit Insurance fraud by charging me for the oil change while knowing that an oil change would be performed (and paod for) under the platinum extended warranty for the oil leak and possibly the coolant leak (which was later identified as a faulty heat exchanger). I agreed to pay for some of the cost, but the service department manager refused to budge. I have notified the insurance company of the dealerships shady service department practices and advised an audit is in order. Our ranch vehicles, my personal vehicles and my family's vehicles will never be serviced here. I also won't be buying the 3 Toyotas I'm in the market for from them either. Steer clear of this dealership! If you do business with their service department, scrutinize your bill. More
Great Experience Great experience. The sales associate was terrific. He was friendly, knowledgeable, and very efficient. He made buying a car a real pleasure. We Great experience. The sales associate was terrific. He was friendly, knowledgeable, and very efficient. He made buying a car a real pleasure. We would describe the whole experience as exceptionally good. More
Excellent Best car buying experience I ever had. Our sales person was knowledgeable and easy to work with. Her ability to listen to our needs and show us the ve Best car buying experience I ever had. Our sales person was knowledgeable and easy to work with. Her ability to listen to our needs and show us the vehicle that would fit our needs was spectacular. More