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Mountain States Toyota
Denver, CO
1,972 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,972 reviews
October 30, 2014
great I recently bought a C Mary here from Larry Hall. He did not pressure us and was very knowledgeable. I would recommend him to anyone buying a car/truc I recently bought a C Mary here from Larry Hall. He did not pressure us and was very knowledgeable. I would recommend him to anyone buying a car/truck. The process was quick and easy, great place to do business. More
by broncolover61
Employees Worked With
Larry Hall
October 30, 2014
perfect dealership Perfect people , i have the best experiencie !!! i recomend toyota because the people really work w / you for every minute in there nice cars and dea Perfect people , i have the best experiencie !!! i recomend toyota because the people really work w / you for every minute in there nice cars and deals!!! More
by karina.landers.1
Employees Worked With
Gary Borba
October 29, 2014
Exactly what I needed! Mountain States Toyota created the perfect car buying experience. The facility, staff, and selection were perfect. Bob Ellis was extremely helpful and Mountain States Toyota created the perfect car buying experience. The facility, staff, and selection were perfect. Bob Ellis was extremely helpful and knowledgable throughout the entire process and continues to be there if I need anything. Im happy to say I am now apart of the Toyota family. More
by mcminnbp
Employees Worked With
Bob Ellis
October 29, 2014
Disgrace to Toyota My Tundra was brought in for warranty service by my partner, the service rep was advisdd to call me before any work was done. I had to call twice and My Tundra was brought in for warranty service by my partner, the service rep was advisdd to call me before any work was done. I had to call twice and spoke with my advisor finally, he advised the CV boots wouldn't be covered since my truck is lifted. He also identified an oil leak and a coolant leak, among other 60K services that should be performed. They went ahead and did an oil change, battery service,and a cabin filter service even after I said to not do it. I had a standing appointment for my 60K with a reputable Toyota trained technician. The kicker is that they were attempting to commit Insurance fraud by charging me for the oil change while knowing that an oil change would be performed (and paod for) under the platinum extended warranty for the oil leak and possibly the coolant leak (which was later identified as a faulty heat exchanger). I agreed to pay for some of the cost, but the service department manager refused to budge. I have notified the insurance company of the dealerships shady service department practices and advised an audit is in order. Our ranch vehicles, my personal vehicles and my family's vehicles will never be serviced here. I also won't be buying the 3 Toyotas I'm in the market for from them either. Steer clear of this dealership! If you do business with their service department, scrutinize your bill. More
by RoughBuck
Employees Worked With
Jeff Jenkin
October 28, 2014
Great Experience Great experience. The sales associate was terrific. He was friendly, knowledgeable, and very efficient. He made buying a car a real pleasure. We Great experience. The sales associate was terrific. He was friendly, knowledgeable, and very efficient. He made buying a car a real pleasure. We would describe the whole experience as exceptionally good. More
by husby1234
Employees Worked With
Andy Im
October 28, 2014
Excellent Best car buying experience I ever had. Our sales person was knowledgeable and easy to work with. Her ability to listen to our needs and show us the ve Best car buying experience I ever had. Our sales person was knowledgeable and easy to work with. Her ability to listen to our needs and show us the vehicle that would fit our needs was spectacular. More
by Sapper71
Employees Worked With
Lana Belcher
October 27, 2014
5 Star Rating - Wonderful experience!! I researched on line and saved some cars I was interesting in looking at...Emily called to follow up. She was friendly and made me feel very at ease f I researched on line and saved some cars I was interesting in looking at...Emily called to follow up. She was friendly and made me feel very at ease from the very start. I set up an appt. and Lane Dyke met me when I drove onto their lot. He was very professional, asked all the right questions and steered me in the right direction!! I purchased a car that afternoon and drove it home. It is everything that I wanted and more. Craig, in finance, also was very helpful and professional! Thank you all for an awesome experience in buying my car! I will recommend you to anyone I know who is in the market for a car! More
by grannycj
Employees Worked With
Lane Dyke, Craig, Emily
October 27, 2014
Positively blown away by Mountain States Toyota Buying a car has been an extremely stressful process for me. I had visited multiple used car dealerships and received the same, cruddy customer servic Buying a car has been an extremely stressful process for me. I had visited multiple used car dealerships and received the same, cruddy customer service. Everyone tried to pull one over on me because I was a first time buyer and a woman. That cruddy service stopped as soon as I stepped foot inside Mountain States Toyota in Denver. I met with Nicholas Wagner, and let me tell ya, this guy knows what he is doing. He was extremely friendly, helpful, and just an overall great guy. He was the first salesman who acted like he WANTED my business and made it a point to try and get me the best deal possible by still being within budget. I felt 100% confident that I was making a great purchase and that I was in good hands. I met with Todd Gordon to go over paperwork, and he was just as friendly and helpful. He explained everything that I didn't understand and got me a great deal on a warranty. We even bonded over the Masters Tournament! Unfortunately, I am moving back home to Georgia next year, so when I decide to buy another car, I won't be able to utilize this dealership. I cannot recommend it enough!!!! If you decide to visit Mountain States Toyota (YOU SHOULD), ask for Nicholas Wagner and Todd Gordon because they are the best employees that company has. More
by KarleighKing
Employees Worked With
Nicholas, Wagner, Todd Gordon
October 26, 2014
Will buy from here again. Mountain States Toyota, Denis Dupuis, and Dustin Johnston made the overall experience of buying my first car very pleasant. They were able to answer a Mountain States Toyota, Denis Dupuis, and Dustin Johnston made the overall experience of buying my first car very pleasant. They were able to answer any questions I had and completed everything in a timely manner. I would definitely recommend this dealership to anyone looking to buy a new Toyota or Scion. More
by joshfoster
Employees Worked With
Dustin Johnston, Denis Dupuis
October 26, 2014
Terrific, friendly, professional experience The sales associate was friendly and very professional. He provided Excellent customer service, explaining all the intricacies of the sale and warra The sales associate was friendly and very professional. He provided Excellent customer service, explaining all the intricacies of the sale and warrantees. I was treated like a person and not like another number or sale. It was also completed quickly. I would recommend mountain states sales and finance team to everyone I know. More
by tdez
Employees Worked With
corey? in finance, Juan Casillas, Matt Mendez
