Mountain States Toyota

A Pleasant Surprise I emailed several area Toyota dealers with specs for the truck I wanted to buy. Mountain States responded with the best combination of price and avail I emailed several area Toyota dealers with specs for the truck I wanted to buy. Mountain States responded with the best combination of price and availability (the truck was already on its way to M/S.) A few weeks later, I received a call telling me that the truck was in. Not bad. On the first day that I could get the truck, I would have needed to take the bus the 40+ miles to the dealer. When I explained the situation, I was offered a ride. Billy picked me up an hour later. Because I was not financing the truck, the paperwork took all of 15 minutes. The truck was cleaned and filled with gas. The price I was quoted weeks earlier, was the price I paid. No extra fees appeared. Billy Plasket at Mountain States treated me right, and no one at the dealer gave me any reason to regret spending my money there. More

Being taken care of As fun as having a new car is, I've never enjoyed the actual purchase experience - but this one was different. Fred was so helpful and took great care As fun as having a new car is, I've never enjoyed the actual purchase experience - but this one was different. Fred was so helpful and took great care of me. He was friendly and respectful. He spent time showing me the features of my new car and helped me set up some of the apps on the navigation. I've even had to call him afterwards with a few questions about how some of the features work. Great experience and I would recommend anyone to both Mountain States Toyota and Fred Byers for a car!! More

Awesome Sales Representative My family has been buying cars from Toyota since forever. Since it was my turn to buy a car, my dad was telling me about this great sales representati My family has been buying cars from Toyota since forever. Since it was my turn to buy a car, my dad was telling me about this great sales representative at Toyota. I did not have a clue who he was talking about but at the same time I cannot wait to meet him, Let me tell you, my dad was not lying when he said this guy was a great sales representative. Mr. Doan Vu went out of the way to get want we wanted. On the plus side, my dad is not great with the English language but Doan can really understand him which is great. He spends time showing us the features of the new car and how the entertainment features work. At the end of the day, I felt proud to be a new owner of the Toyota family because I know that I have someone like Doan, who I can rely on and my family can rely on. Doan, I can see why my family chooses to come see you each time we come to buy a car. No doubt you are by far the best sales representative they have ever had. After this great experience, I look forward to the next time when my family decides to buy another Toyota from you. Thank you Doan for the great experience and making sure we left Toyota as happy campers. Thank you Jason for being professional and knowledgeable. More

Awesome Sales Rep. After being treated poorly by another sales rep. at Mountain States Toyota we decided to come back, Doan took care of us. Doan treated us with the up- After being treated poorly by another sales rep. at Mountain States Toyota we decided to come back, Doan took care of us. Doan treated us with the up-most respect and was patient with us looking for the vehicle that we wanted. Doan also had tons of info about the vehicle that we were looking for and would go out of the way to get what we wanted. Doan also follows through and make sure that we are happy campers and get what you want. Thanks Doan for the good experiences and will look forward to buying another Toyota from you. More

Well Worth the Drive.. Quality, Price, and Sales -Derek G. Having looked at their competition, and getting the run around more than once, even the bait and switch tactic, it was an easy and pleasant experience Having looked at their competition, and getting the run around more than once, even the bait and switch tactic, it was an easy and pleasant experience working with Derek. He is upfront, is there to help you, and you don't need to worry about all the "craziness" associated with other car buying experiences. I walked-in knowing what I wanted, researched on the website beforehand, and went there just for that vehicle. He helped me right away with me locating the car, getting the full history, and was there to help. Didn't have to do the vulture two-step as soon as stepped on the lot. It was a even a surprise to receive not one, but two, follow-up phone calls just to see how the vehicle was, to ask and ensure we are happy and satisfied, and if we needed anything else. So GREAT customer service and something as simple as just following-up days after the deal was done. Most would be happy they made the sale and that is the last you hear from them; not Derek. Any more it's hard to get someone who is genuine and sincere, and makes you feel valued as a customer. Go in.. ask for Derek Garcia by name.. if he can help you our he will... and enjoy your new car!!! More

I'll never go to another dealership. In March of 2013, my husband and I purchased my daughter's first car from Mountain States Toyota and we had a great experience. Unfortunately, someone In March of 2013, my husband and I purchased my daughter's first car from Mountain States Toyota and we had a great experience. Unfortunately, someone recently ran a red light and totaled the car so we returned to Mountain States and got another great deal last weekend. Not only do they really take care of you, the deals are so great you really don't need to haggle the prices at all. Bo Bliss was our sales person both times and we are now a very loyal customer of his! He is very experienced in car sales, doesn't apply an overabundance of pressure and always makes sure we are 100% comfortable with our purchase! More

WORTH THE 6 HOUR DRIVE from MONTROSE !!!!!! EXCELLENT !!!!!! After having our local Toyota, Ford and Subaru dealer treat us poorly we decided to shop for a car in Denver. SO GLAD we chose Mountain States Toyota After having our local Toyota, Ford and Subaru dealer treat us poorly we decided to shop for a car in Denver. SO GLAD we chose Mountain States Toyota! Our experience was AMAZING from the moment our salesperson (Derek W.) greeted us to the moment our thank you gift arrived in the mail! All I can say is AMAZING ! If our Toyota (first one) performs half as good as this team of professionals at Mountain States Toyota, then our car will be the best car we ever purchased! SINCERELY, with tears, THANK YOU The Masterson family ! More

Customers for Life...!!! Customers for Life…!!! I want everyone to know that Mountain States Toyota has the best kept secret in the car sales business. His name is Jim Gall Customers for Life…!!! I want everyone to know that Mountain States Toyota has the best kept secret in the car sales business. His name is Jim Gallegos; “Rock Star” Quality…!!! Jim took the time to introduce me to your warm and welcoming staff along with assuring me that once I’ve made my decision to do business with Mountain States Toyota, I would always be considered a valued client, as Jim walked me through your facility he introduced me to Jason Barnes and informed him that I was the person exchanging phone calls with him confirming appointments and picking out colors and options. Jason, as busy as he was; stopped and shook my hand, thanked me for being here and made me feel as comfortable as Jim has so far during my visit. I can not mention enough how impressed I am with the way your Dealership is conducting themselves in one of the most competitive industries today. I want to thank Jim for making my payment options clear and concise and I truly feel that with Jim Gallegos taking the time in recognizing my needs and giving me the best pricing and payment without any hassle, certainly made my decision to except the deal so much easier then I have ever experienced before. Jim Gallegos and Jason Barnes really impressed me with their team work and willingness to make me a customer for life. One of the finishing touches was Jason Crouse having all of our paperwork ready to go and I would like to thank you Jason Crouse for coming in to Jim’s office and introducing yourself to my wife and myself and making us feel just as comfortable as everyone else I’ve mentioned so far. I am super, super impressed. Jim Gallegos walked us through the customer lounge and explained to us the service process showed us where the service manager’s office is and took us through an almost virtual service scenario and made us feel right at home. My wife and I live in Dacono which happens to be only about six miles away from a Toyota dealership. We reached out to them and inquired in the same way we reached out to Jim Gallegos. It is people like Jim Gallegos that turn folks such as ourselves into Customers for life for Mountain States Toyota, which so happens to be about eighteen miles from our house. We mean it; we’re coming to your dealership for oil changes and anything that has to do with our awesome new Toyota. Keep it up Jim!!! Great job!!! We are going to tell all of our friends and family and anyone who asks us, where to get the best deal on a vehicle? They’re going to hear Mountain States Toyota…!!! Please share this letter with everyone in your organization and thank them from the team that cleaned our new Toyota to Jim and both Jason and Jason for making our decision to do business with Mountain States Toyota a fantastic experience. Cathy and Joe Baker Dacono, Colorado More

Worked at our pace Kelly Nimeth met us in the parking lot and helped us with our myriad of questions, showing us all of the different cars that would possibly interest u Kelly Nimeth met us in the parking lot and helped us with our myriad of questions, showing us all of the different cars that would possibly interest us. He wasn't pushy, was very friendly and calm and had an excellent memory (as he remembered everything we had wanted when we came back time and time again). He was also very patient! I definitely recommend Toyota and Kelly! Kelly was responsive on the internet and the phone too. Greg O'Mara was also quick and helpful on the internet side. More