
Mountain States Toyota
Denver, CO
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Excellent customer service Our experience at Mountain States Toyota began with Mat Lind in e sales. He quickly responded to my email requesting information on a Prius I was Our experience at Mountain States Toyota began with Mat Lind in e sales. He quickly responded to my email requesting information on a Prius I was interested in. He answered all of my wife’s and my questions about the car which helped to sell us on pursing a hybrid. We live in Cheyenne so Mat set us up for a test drive. When we arrived at the dealership it was packed with customers who were all being taken care of. We were greeted at the door taken in and Mat introduced us to the Prius sales specialist Bob Ellis who showed us the car. Bob was exceptionally knowledge about the car and explained all of the features and technology of the car. From the test drive to the signing of sales papers we were well taken care of. The business manager Todd Gordon took us through the sale and we were on our way back home. I would recommend this dealership to anyone on in around Cheyenne it is worth the drive for the service we received More
Very Impressed! My wife and I have put off getting a new vehicle for the last 6 1/2 years because the process is such a pain. All the back and forth negotiations at My wife and I have put off getting a new vehicle for the last 6 1/2 years because the process is such a pain. All the back and forth negotiations at other dealerships is enough to wear a person out to the point that you usually end up paying more than you would have liked. At Mountain States, these guys are true professionals. They truly are going forward with a business model that leaves the other dealers in the dust. We worked with Larry Hall and he made the process go much more smoothly than I could have imagined. It was a pleasure shopping for a vehicle and not feeling pressured at all in our decision. These guys are totally top rate!!! More
Doan Vu and Mountain States Toyota I came here to purchase my new car, and I would have to say this is one of the best dealership I have ever been to. Doan Vu, a salesman at this dealer I came here to purchase my new car, and I would have to say this is one of the best dealership I have ever been to. Doan Vu, a salesman at this dealership, provided immediate assistance and was extremely helpful. He made the process smooth and easy. I highly recommend anyone who is going to purchase a car at this dealership to come to him! I love my car, especially the experience I had while purchasing it. Thank you so much for making this experience so easy-going! More
Jim Gallegos and Mountain States This is the second new car we purchased at Mountain States thru Jim Gallegos. Jim is very knowledgeable, helpful, and considerate. It was a real ple This is the second new car we purchased at Mountain States thru Jim Gallegos. Jim is very knowledgeable, helpful, and considerate. It was a real pleasure to work with him. He really goes the extra mile to ensure you are comfortable with your decision, and have the information you need in order to make a decision. Mountain States has an extremely nice facility; very spacious, clean, and customer friendly. We were looking for a Highlander, which are very hard to find. Mountain States had what we wanted, and more importantly, at a price lower than other dealers. Aubrey Giblin made the financing process enjoyable, which in my experience, is very difficult to do. More
2014 Rav4 Lease After many horrible experiences trying to find a car we came across a lease for a 2014 Rav4. All the employees we worked with were amazing and we got After many horrible experiences trying to find a car we came across a lease for a 2014 Rav4. All the employees we worked with were amazing and we got an unbelievable deal. I had originally bought a 1997 Jeep Cherokee to drive back to Colorado but the car had more issues than I could afford to fix, sticking me with a very low budget and no car. Now my first car is a brand new 2014 Rav 4, and I couldnt be happier. With this lease I am now saving money and getting amazing services from Toyota for the rest of the lease period. Thank you David, Jim, and Mountain States Toyota More
J. Gallegos:professional with strong knowledge base. My husband and I live in western Colorado. After an extensive internet search, we had our choice narrowed to two Toyota models. We had visited two dea My husband and I live in western Colorado. After an extensive internet search, we had our choice narrowed to two Toyota models. We had visited two dealerships on the western slope, neither of which had both models. During a visit to Denver, we found both models at Mountain States Toyota. Jim Gallegos was our salesman. We were very impressed with his professional demeanor. As informed consumers, Jim took us to the next level. He genuinely listened to our needs in a vehicle. In detail, he presented both models and demonstrated a solid knowledge base of his product. This greatly increased our confidence. In the span of three days, we made three trips to the dealership, and all of them resulted in positive interactions with Jim. After making our decision, Jim gave us a detailed explanation of the features of the vehicle, repeating many of the specifics he had previously demonstrated. I was personally impressed with this attention to safety and his focus on information specific to the airbags. We were very appreciative of all the time Jim spent with us. My husband and I confidently recommend Jim to an interested buyer. We know we will return for his excellent service when we purchase our next Toyota. More
2014 Camry Painless shopping experience with no pressure to buy. Just what we wanted!! Jim Gallegos was very knowledgeable & took the extra time to explain all Painless shopping experience with no pressure to buy. Just what we wanted!! Jim Gallegos was very knowledgeable & took the extra time to explain all the electronic features which was very helpful since it had been years since we had purchased a new vehicle. The whole process went smoothly & we would highly recommend Mountain States Toyota! More
Best Car Buying Experience Possible Staff was exceptionally helpful and friendly. Worked with our situation and price point to get us a great vehicle at an awesome price. Would definit Staff was exceptionally helpful and friendly. Worked with our situation and price point to get us a great vehicle at an awesome price. Would definitely recommend this dealership, and I will personally be back to purchase my next vehicle. More
One of my best car buying experiences! The process was easy, simple and no pressure. Jim was very patient showing different Tacoma models, I was looking for a long bed, which they did not The process was easy, simple and no pressure. Jim was very patient showing different Tacoma models, I was looking for a long bed, which they did not have, but instead I left with a TRD short bed. Jim did 95% of paper work; the finance folks got involved for the last bit. They offered me what I was expecting for my trade-in, so no back and forth BS. Their discounted amount off MSRP was a great price and again no back and forth BS. More
Professional, pressure-free, and great value. Kenny Many absolutely exceeded my expectations during this transaction. His professionalism and superb attention to what my wife and I wanted made th Kenny Many absolutely exceeded my expectations during this transaction. His professionalism and superb attention to what my wife and I wanted made the sale painless and fun. I recommend requesting to work with Kenny before arriving at the dealership. He didn't play games and he never once tried a high-pressure sales technique. He answered all of our questions and demonstrated patience when we wanted to bounce between different makes and models. If you want to look at some cars and get a fair deal, I highly suggest calling and asking for him first. The dealership was clean and easy to navigate. Todd Gordon provided an honest and fair appraisal of the service warranties available. More