
Mountain States Toyota
Denver, CO
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First Class Outfit I recently had the opportunity to purchase a new Toyota from Mountain States. This was my first purchase from this dealership- although have been serv I recently had the opportunity to purchase a new Toyota from Mountain States. This was my first purchase from this dealership- although have been servicing my prior Toyota here for several years, I had purchased in the past from other Toyota dealerships in the Denver market. Hands down my experience with Mountain States Toyota -in particular the expertise of Doug Morlan was first class, seamless and efficient. I would highly recommend one take the time to schedule an appointment with Doug and speak to him about your next vehicle purchase. Doug understood what I wanted, kept me apprised of inventory, was extremely responsive-and when I threw a wrench in at the last moment (switched vehicles I wanted to buy) he didn’t bat an eye and got the job done without hesitation. I must mention every single person I encountered worked together as a professional cohesive team at MTN States Toyota. As a result I would also mention Eric Bennett –A highly professional Service advisor/manager who took care of my previous Toyota and helped get me in touch with Doug, Joe Parisi who was instrumental in assisting Doug Morlan in part of the sales process all the way through to Chris Knippleberg in finance. It was the A-Team without a doubt. I will not go anywhere else after the service and professionalism I received at Mountain States Toyota. My advice- don’t waste time elsewhere go straight to the best and save yourself time and energy. More
Best service and advice from Nelson Im at Mountain states . On july 11, 2014. My brother and I went to Mountain States Toyota just to look around. But we meet the best car dealer name Nelson instead. He show us On july 11, 2014. My brother and I went to Mountain States Toyota just to look around. But we meet the best car dealer name Nelson instead. He show us the Rav4, that I have in mind. But I end up order the Toyota right away. I guess I can't walk away from this offers and deal. I have a great experience at the mountain States, this is my first car purchased. I just want to thank you Nelson and the finance person for all the help and need. More
I Will Never Go Anywhere Else I am kicking myself for not having found Mountain States Toyota sooner. I had come to this dealership just to look and was SOLD on the stock, the clea I am kicking myself for not having found Mountain States Toyota sooner. I had come to this dealership just to look and was SOLD on the stock, the cleanliness of the facility, and best of all the professional, courteous, and knowledgeable customer service. My car still had life in it but I had been thinking of trading it in for a while. Just talking to Doan Vu, he made the process seem so smooth and quick - and it was! I surprised myself and finally did the trade I had wanted for years. I received a good trade-in amount for my car, bought the car of my dreams and am happy every day driving it. If you ask Doan anything, he knows it. He has an excellent grasp on Toyota products and services, its longevity, market value, and the customer service experience he provides is unmatched - I have never felt so confident purchasing at any other dealership. Thanks to Doan and the Mountain States Toyota finance team for being so professional and efficient, I will never go anywhere else. More
Excellent customer service Our experience at Mountain States Toyota began with Mat Lind in e sales. He quickly responded to my email requesting information on a Prius I was Our experience at Mountain States Toyota began with Mat Lind in e sales. He quickly responded to my email requesting information on a Prius I was interested in. He answered all of my wife’s and my questions about the car which helped to sell us on pursing a hybrid. We live in Cheyenne so Mat set us up for a test drive. When we arrived at the dealership it was packed with customers who were all being taken care of. We were greeted at the door taken in and Mat introduced us to the Prius sales specialist Bob Ellis who showed us the car. Bob was exceptionally knowledge about the car and explained all of the features and technology of the car. From the test drive to the signing of sales papers we were well taken care of. The business manager Todd Gordon took us through the sale and we were on our way back home. I would recommend this dealership to anyone on in around Cheyenne it is worth the drive for the service we received More
Very Impressed! My wife and I have put off getting a new vehicle for the last 6 1/2 years because the process is such a pain. All the back and forth negotiations at My wife and I have put off getting a new vehicle for the last 6 1/2 years because the process is such a pain. All the back and forth negotiations at other dealerships is enough to wear a person out to the point that you usually end up paying more than you would have liked. At Mountain States, these guys are true professionals. They truly are going forward with a business model that leaves the other dealers in the dust. We worked with Larry Hall and he made the process go much more smoothly than I could have imagined. It was a pleasure shopping for a vehicle and not feeling pressured at all in our decision. These guys are totally top rate!!! More
Doan Vu and Mountain States Toyota I came here to purchase my new car, and I would have to say this is one of the best dealership I have ever been to. Doan Vu, a salesman at this dealer I came here to purchase my new car, and I would have to say this is one of the best dealership I have ever been to. Doan Vu, a salesman at this dealership, provided immediate assistance and was extremely helpful. He made the process smooth and easy. I highly recommend anyone who is going to purchase a car at this dealership to come to him! I love my car, especially the experience I had while purchasing it. Thank you so much for making this experience so easy-going! More
Jim Gallegos and Mountain States This is the second new car we purchased at Mountain States thru Jim Gallegos. Jim is very knowledgeable, helpful, and considerate. It was a real ple This is the second new car we purchased at Mountain States thru Jim Gallegos. Jim is very knowledgeable, helpful, and considerate. It was a real pleasure to work with him. He really goes the extra mile to ensure you are comfortable with your decision, and have the information you need in order to make a decision. Mountain States has an extremely nice facility; very spacious, clean, and customer friendly. We were looking for a Highlander, which are very hard to find. Mountain States had what we wanted, and more importantly, at a price lower than other dealers. Aubrey Giblin made the financing process enjoyable, which in my experience, is very difficult to do. More
2014 Rav4 Lease After many horrible experiences trying to find a car we came across a lease for a 2014 Rav4. All the employees we worked with were amazing and we got After many horrible experiences trying to find a car we came across a lease for a 2014 Rav4. All the employees we worked with were amazing and we got an unbelievable deal. I had originally bought a 1997 Jeep Cherokee to drive back to Colorado but the car had more issues than I could afford to fix, sticking me with a very low budget and no car. Now my first car is a brand new 2014 Rav 4, and I couldnt be happier. With this lease I am now saving money and getting amazing services from Toyota for the rest of the lease period. Thank you David, Jim, and Mountain States Toyota More
J. Gallegos:professional with strong knowledge base. My husband and I live in western Colorado. After an extensive internet search, we had our choice narrowed to two Toyota models. We had visited two dea My husband and I live in western Colorado. After an extensive internet search, we had our choice narrowed to two Toyota models. We had visited two dealerships on the western slope, neither of which had both models. During a visit to Denver, we found both models at Mountain States Toyota. Jim Gallegos was our salesman. We were very impressed with his professional demeanor. As informed consumers, Jim took us to the next level. He genuinely listened to our needs in a vehicle. In detail, he presented both models and demonstrated a solid knowledge base of his product. This greatly increased our confidence. In the span of three days, we made three trips to the dealership, and all of them resulted in positive interactions with Jim. After making our decision, Jim gave us a detailed explanation of the features of the vehicle, repeating many of the specifics he had previously demonstrated. I was personally impressed with this attention to safety and his focus on information specific to the airbags. We were very appreciative of all the time Jim spent with us. My husband and I confidently recommend Jim to an interested buyer. We know we will return for his excellent service when we purchase our next Toyota. More
2014 Camry Painless shopping experience with no pressure to buy. Just what we wanted!! Jim Gallegos was very knowledgeable & took the extra time to explain all Painless shopping experience with no pressure to buy. Just what we wanted!! Jim Gallegos was very knowledgeable & took the extra time to explain all the electronic features which was very helpful since it had been years since we had purchased a new vehicle. The whole process went smoothly & we would highly recommend Mountain States Toyota! More