Mountain States Toyota

Friendly & Quick I did not have a car at the time and the dealership was extremely helpful finding me a car and a short amount of time. While customer service can be a I did not have a car at the time and the dealership was extremely helpful finding me a car and a short amount of time. While customer service can be a hit and miss at times due to their busy days, I still would recommend this dealership to anyone in search for a car. By comparing prices online to the dealer's offer on the spot, I was able to get a large deduction in price-- according to the online price, and got a great deal out of my car loan. Greatly appreciate the help and support I have received from here and look forward to doing business with them again in the next few years! More

This is what 21's century car dealer Jim Gallegos is a professional in all respects. He is very respective and knows his products and he listens. A GREAT EXPERIENCE. This is the 2nd Toyo Jim Gallegos is a professional in all respects. He is very respective and knows his products and he listens. A GREAT EXPERIENCE. This is the 2nd Toyota I have purchase from Jim & the dealer. More

Could not be happier! I had a wonderful experience here. It was my first time shopping at this dealership, actually it was my first time buying from a dealer ever. I was v I had a wonderful experience here. It was my first time shopping at this dealership, actually it was my first time buying from a dealer ever. I was very pleased with the level of customer service I received. Patrick was amazing and went out of his way to make me happy. I would and have recommend Mountain States Toyota to friends and family. More

Great experience! We recently purchased a new highlander from Fred and as always our experience with him was fabulous. We appreciate the kindness and professionalism we We recently purchased a new highlander from Fred and as always our experience with him was fabulous. We appreciate the kindness and professionalism we get from Fred every time we see him. Our family has purchased several cars from Mountain States and will continue to do so because of how hospitable Fred is. His is most definitely an asset to this dealership. More

Suspension on 2008 Limited 4 Runner I suspected an issue with the suspension on my 4 Runner, thanks to Bobbi the issue was satisfactorily resolved. She's a valuable asset for Mountain St I suspected an issue with the suspension on my 4 Runner, thanks to Bobbi the issue was satisfactorily resolved. She's a valuable asset for Mountain States Toyota. More

experience with Mountain States When we came in, in Jan to purchase our 4-runner, we didn't think that it would happen, but Doan worked with us as well as the whole financial team at When we came in, in Jan to purchase our 4-runner, we didn't think that it would happen, but Doan worked with us as well as the whole financial team at Mountain States, now here are 5 months later purchasing a used Ford Diesel and once again Doan and the whole financial team was great, worked till they could get us the best deal. They are the most friendliest people, and my experience with dealing with Mountain States is not like any other dealership, they will surely try their best to get in a vehicle at what a person can afford, this one dealership I can say in my opinion, goes above and beyond to meet a persons needs. More

Mountain States Toyota Jeff Sheldahl and Patrick Ericsson were extremely professional, helpful and very nice to me from the first phone conversation to meeting in person. T Jeff Sheldahl and Patrick Ericsson were extremely professional, helpful and very nice to me from the first phone conversation to meeting in person. The Tacoma was pulled up front and waiting for me. Patrick greeted my son and I immediately and thoroughly explained every feature of the truck. The entire process was smooth and easy. I would definitely recommend Mountain States Toyota and Patrick. Shonna Edmiston-Dillard More

Jimmy found a needle in a haystack Jimmy Gallegos quickly found the vehicle I wanted when several other dealers couldn't. I appreciated his no pressure approach and willingness to spen Jimmy Gallegos quickly found the vehicle I wanted when several other dealers couldn't. I appreciated his no pressure approach and willingness to spend whatever time I needed with me answering questions when I wasn't immediately ready to buy. Thanks Jimmy. More

5 Stars!! The service I received cannot be placed with stars. They go above and beyond them. I felt comfortable and I could never be happier with the decision m The service I received cannot be placed with stars. They go above and beyond them. I felt comfortable and I could never be happier with the decision made. The employees there definitely go above and beyond to get you into the car of your choice!! More

Overall Great experience!!! By far the best experience I've ever had the pleasure of having at a car dealership, and quite possibly the best customer service experience I've ever By far the best experience I've ever had the pleasure of having at a car dealership, and quite possibly the best customer service experience I've ever had! Ray Saccomano, the salesperson I worked with, was approachable, friendly, informative, and genuinely helpful with my purchase of a new vehicle. He, and the rest of the sales, finance, and management team, went well out of their way to accommodate me (including buying me lunch without me even asking!!) while waiting for the sales process to finish and dealing with an unforeseen issue on my part the arose late in the process. I legitimately have never experienced such astounding levels of professionalism, consideration and courtesy. Kudos all around. In addition, "True Price", a negotiation free process in which the dealership discounts the vehicle based upon regional, competitive sales prices, was more than fair and well in line with what I found while researching the vehicle I purchased. I hate negotiating, so this came as an enormous relief. The service department did a great job detailing my vehicle before delivery (I wish I could say the same for the last new vehicle I purchased at a local Subaru dealership). As if this wasn't enough, I received a small care package including various snacks a few days after purchase, with a thank you card from the salesperson, Ray. Thanks Ray!!! If I have to point out a single downside, it would be the last minute upsell of overpriced, dealer incentivized options (extended warranty, paint protection, body protection, etc.) by the finance department. However, this is not unusual and I have declined these (in my opinion) unnecessary, high margin items at ALL dealerships I have purchased vehicles from. Especially new vehicles (I urge you to do your research into these options before looking for a new car, as they WILL try to sell them at the end of your finance process, so be prepared). The finance manager, Chris, was not pushy or unreasonable with the sale of these services, and, in fact, offered a steep discount; a far cry from experiences I've had in the past at other dealerships where declining such services usually warrants an unprofessional attitude and quick dismissal. So, all in all, if your looking for a new or used Toyota or Scion (or whatever else they happen to have in their inventory), start and end at Mountain States Toyota. No, I didn't get paid to say that, and yes, I know it sounds like I did, but I'm being genuinely honest when I say that you will not regret it. More