
Mountain States Toyota
Denver, CO
Filter Reviews by Keyword
By Type
Showing 1,975 reviews
One of my best car buying experiences! The process was easy, simple and no pressure. Jim was very patient showing different Tacoma models, I was looking for a long bed, which they did not The process was easy, simple and no pressure. Jim was very patient showing different Tacoma models, I was looking for a long bed, which they did not have, but instead I left with a TRD short bed. Jim did 95% of paper work; the finance folks got involved for the last bit. They offered me what I was expecting for my trade-in, so no back and forth BS. Their discounted amount off MSRP was a great price and again no back and forth BS. More
Professional, pressure-free, and great value. Kenny Many absolutely exceeded my expectations during this transaction. His professionalism and superb attention to what my wife and I wanted made th Kenny Many absolutely exceeded my expectations during this transaction. His professionalism and superb attention to what my wife and I wanted made the sale painless and fun. I recommend requesting to work with Kenny before arriving at the dealership. He didn't play games and he never once tried a high-pressure sales technique. He answered all of our questions and demonstrated patience when we wanted to bounce between different makes and models. If you want to look at some cars and get a fair deal, I highly suggest calling and asking for him first. The dealership was clean and easy to navigate. Todd Gordon provided an honest and fair appraisal of the service warranties available. More
Friendly & Quick I did not have a car at the time and the dealership was extremely helpful finding me a car and a short amount of time. While customer service can be a I did not have a car at the time and the dealership was extremely helpful finding me a car and a short amount of time. While customer service can be a hit and miss at times due to their busy days, I still would recommend this dealership to anyone in search for a car. By comparing prices online to the dealer's offer on the spot, I was able to get a large deduction in price-- according to the online price, and got a great deal out of my car loan. Greatly appreciate the help and support I have received from here and look forward to doing business with them again in the next few years! More
This is what 21's century car dealer Jim Gallegos is a professional in all respects. He is very respective and knows his products and he listens. A GREAT EXPERIENCE. This is the 2nd Toyo Jim Gallegos is a professional in all respects. He is very respective and knows his products and he listens. A GREAT EXPERIENCE. This is the 2nd Toyota I have purchase from Jim & the dealer. More
Could not be happier! I had a wonderful experience here. It was my first time shopping at this dealership, actually it was my first time buying from a dealer ever. I was v I had a wonderful experience here. It was my first time shopping at this dealership, actually it was my first time buying from a dealer ever. I was very pleased with the level of customer service I received. Patrick was amazing and went out of his way to make me happy. I would and have recommend Mountain States Toyota to friends and family. More
Great experience! We recently purchased a new highlander from Fred and as always our experience with him was fabulous. We appreciate the kindness and professionalism we We recently purchased a new highlander from Fred and as always our experience with him was fabulous. We appreciate the kindness and professionalism we get from Fred every time we see him. Our family has purchased several cars from Mountain States and will continue to do so because of how hospitable Fred is. His is most definitely an asset to this dealership. More
Suspension on 2008 Limited 4 Runner I suspected an issue with the suspension on my 4 Runner, thanks to Bobbi the issue was satisfactorily resolved. She's a valuable asset for Mountain St I suspected an issue with the suspension on my 4 Runner, thanks to Bobbi the issue was satisfactorily resolved. She's a valuable asset for Mountain States Toyota. More
experience with Mountain States When we came in, in Jan to purchase our 4-runner, we didn't think that it would happen, but Doan worked with us as well as the whole financial team at When we came in, in Jan to purchase our 4-runner, we didn't think that it would happen, but Doan worked with us as well as the whole financial team at Mountain States, now here are 5 months later purchasing a used Ford Diesel and once again Doan and the whole financial team was great, worked till they could get us the best deal. They are the most friendliest people, and my experience with dealing with Mountain States is not like any other dealership, they will surely try their best to get in a vehicle at what a person can afford, this one dealership I can say in my opinion, goes above and beyond to meet a persons needs. More
Mountain States Toyota Jeff Sheldahl and Patrick Ericsson were extremely professional, helpful and very nice to me from the first phone conversation to meeting in person. T Jeff Sheldahl and Patrick Ericsson were extremely professional, helpful and very nice to me from the first phone conversation to meeting in person. The Tacoma was pulled up front and waiting for me. Patrick greeted my son and I immediately and thoroughly explained every feature of the truck. The entire process was smooth and easy. I would definitely recommend Mountain States Toyota and Patrick. Shonna Edmiston-Dillard More
Jimmy found a needle in a haystack Jimmy Gallegos quickly found the vehicle I wanted when several other dealers couldn't. I appreciated his no pressure approach and willingness to spen Jimmy Gallegos quickly found the vehicle I wanted when several other dealers couldn't. I appreciated his no pressure approach and willingness to spend whatever time I needed with me answering questions when I wasn't immediately ready to buy. Thanks Jimmy. More