
Mountain States Toyota
Denver, CO
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Derek is Great! Derek was very helpful! I had a short amount of time, and he covered everything, while being complete in detail! Everything was smooth and he was a pl Derek was very helpful! I had a short amount of time, and he covered everything, while being complete in detail! Everything was smooth and he was a pleasure to deal with! More
Didn't feel screwed over I didn't feel screwed over at all during the entire car buying process. Even after my purchase when there were things that needed to be done that didn I didn't feel screwed over at all during the entire car buying process. Even after my purchase when there were things that needed to be done that didn't create any additional revenue for them. They were quick to help and seemed motivated to meet my needs in the most helpful way possible. I didn't feel like I was buying from a dealership. I felt like I was buying from a friend's friend. More
Great Car Buying Experience For My First Vehicel Had a wonderful experience working with Yousef, worked tirelessly with me find me the right vehicle within the right price range. He was very helpful Had a wonderful experience working with Yousef, worked tirelessly with me find me the right vehicle within the right price range. He was very helpful during the buying process and even more afterwords. Would highly recomend to my friends his services and Mountain States toyota as a whole. Hopefully I will be ablr to run my new tacoma into the ground and come back in another 10-20 years! More
Excellent customer service I experienced great customer service from the beginning of my Toyota search until the time I drove my new Tacoma off the lot. Travis Mitts was knowled I experienced great customer service from the beginning of my Toyota search until the time I drove my new Tacoma off the lot. Travis Mitts was knowledgeable and took the time to really help me make the best purchase possible, he is the reason I chose Mountain States Toyota, he truly enjoys what he does and it shows! I also had the pleasure of working with Sam Solis who was a pleasure to work with, he went out of his way to pick me up at the airport and make sure that the entire process was smooth and fast. It's amazing customer service like this that makes customers want to return and I would definitely recommend Mountain States to my friends and family! You guys rock! Thank you again!! More
Great experience, easy sale, no pressure 5 stars. I went in to get a used car on the lot. Inexpensive. Found a older Honda CRV in good condition. No pressure to buy something else. Every 5 stars. I went in to get a used car on the lot. Inexpensive. Found a older Honda CRV in good condition. No pressure to buy something else. Everyone was very helpful from the front desk to the finance manager on a cash transaction. We would go there again. Thanks to our salesman, Doug Morlan, excellent customer service. More
Completely Enoyable Process Randy definitely is different from some of the other car salesmen you'll meet. He's not out to just take your money and move on to the next sale, he g Randy definitely is different from some of the other car salesmen you'll meet. He's not out to just take your money and move on to the next sale, he genuinely takes an interest in who are are and how a car can fit your needs. He even gave me a ride to the dealership the day of my purchase because he knew I would have had to take the bus otherwise! Those type of over the top customer service initiatives have convinced me that Mountain Sales Toyota and Randy legitimately care about their customers. I would love to return whenever I next purchase a vehicle. Finance paperwork with Paula was also a breeze. More
Wonderful Great experience, no pressure! JEN Decker treated us like royalty. She even gave us her breakfast burrito. We recommend her for knowledge and wor Great experience, no pressure! JEN Decker treated us like royalty. She even gave us her breakfast burrito. We recommend her for knowledge and work ethics. Thanks JNJ . More
Ive purchased several from Mountain States Mountain States Toyota has given me excellent service, even if I've run into a problem they help solve all problems. Even their service department gi Mountain States Toyota has given me excellent service, even if I've run into a problem they help solve all problems. Even their service department gives me quick excellent service. This time My dealer was Gary Smith, He took all the time I needed and explain to me about every vehicle I looked at, he helped me the way that I wanted to be helped. Thank you Gary and Mountain States Toyota. I have to say thank you to Andy and Kay in financing, they helped me beyond believe I am truly impressed and happy with the service that I received from everyone. Thank you thank you thank you! I will absolutely send people your way and I Will purchase another one from you when the time comes. More
Amazing customer service The service I have received from the time of purchase to my scheduled maintenance service is above and beyond what I ever expected from a larger deale The service I have received from the time of purchase to my scheduled maintenance service is above and beyond what I ever expected from a larger dealership. Anthony Markham is always very pleasant and willing to go above and beyond. He very genuine and helpful and always checks to be sure Mountain States has provided great quality service. More
Great service and straight forward Jennifer and Ben were great. Jen showed us the vehicle as soon as it came in and everything was handled with ease. Would recommend getting a brand new Jennifer and Ben were great. Jen showed us the vehicle as soon as it came in and everything was handled with ease. Would recommend getting a brand new Toyota from this dealership. Paperwork was very fast as well. More