
Mountain States Toyota
Denver, CO
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Joe Solis is amazing My significant other and I had been to several dealerships searching for the right Toyota. Joe was so patient while we test drove 7 vehicles! He knew My significant other and I had been to several dealerships searching for the right Toyota. Joe was so patient while we test drove 7 vehicles! He knew more about the vehicles than any other salesman we had worked with. He was honest and made the experience the best we have ever had. We ended up buying two vehicles because we were so pleased with the service! Thanks Joe, we will always come back to you! Also wanted to thank Todd in finance for being so thorough as well as the others that helped fill our tanks and detail the cars, they were pristine when we left! More
Best Customer Service We received the best customer service we have ever had buying anything, much less a car, from Otis Plant. Otis gave us only what we wanted to know, di We received the best customer service we have ever had buying anything, much less a car, from Otis Plant. Otis gave us only what we wanted to know, didn't pressure into anything we didn't want, and worked fast to get us in and out. The car buying experience we've ever had! More
Thank You I had a wonderful experience at Mountain States Toyota. The personnel helped me every step of the way, they even worked after hours to ensure that the I had a wonderful experience at Mountain States Toyota. The personnel helped me every step of the way, they even worked after hours to ensure that the experience was as smooth and enjoyable as possible. I'm excited to drive away today in my new car. More
Why go anywhere else Joey was attentive and listened to what I wanted, made the most of my time and was a pleasure to work with. All staff encountered were courteous and h Joey was attentive and listened to what I wanted, made the most of my time and was a pleasure to work with. All staff encountered were courteous and helpful. And the perks when visiting this place are great! Breakfast burritos, popcorn, fruit, they take great care of their customers!! More
I will recommend Nick Kramer to anyone. He is great. Nick Kramer helped me every step of the way. I was super pleased with his promptness in answering any questions I emailed him with. When my next vehic Nick Kramer helped me every step of the way. I was super pleased with his promptness in answering any questions I emailed him with. When my next vehicle purchase comes up I will be back to Mountain States Toyota. More
Mountain States Toyota - Excellent Experience with Otis Plan We recently purchased a new 4Runner and went to Mountain States Toyota because they had the best selection of inventory in town. We worked with Otis P We recently purchased a new 4Runner and went to Mountain States Toyota because they had the best selection of inventory in town. We worked with Otis Plant who was wonderful to work with and made the process painless. He also helped us get set up with the technology package. We will definitely use Mountain States for future service and car buying needs. More
Great car buying experience!! Dealership was very clean, full of personnel who really appeared to enjoy their job, not just the people we dealt with directly but everyone we saw at Dealership was very clean, full of personnel who really appeared to enjoy their job, not just the people we dealt with directly but everyone we saw at this facility. Sheridan Southerland, our sales person met us in the parking lot with a friendly greeting and asked if he could be of assistance. There was no pressure to push us toward purchasing a vehicle. After we narrowed our search to one vehicle, he did a good job of showing the features and highlights of the vehicle and then followed up with all the paperwork to complete the deal. James in the finance department fully explained the options offered and made sure we fully understood what we were agreeing to in this contract. Note that there was no added dealer's shipping and handling fees that are usually added by other dealers. We feel that our experience with Mountain States was super. Good job!!! More
Pleasant Purchase Experience Based on internet reviews of Mountain States Toyota I drove over 50 miles to see if this dealership was any better than the others, and it was. I had Based on internet reviews of Mountain States Toyota I drove over 50 miles to see if this dealership was any better than the others, and it was. I had every intention to spend the day shopping around at other dealerships. Mr. Gallegos approached when we first arrived and was very cordial and professional. If this would have been what I call a high pressure sales situation I would have walked away but this was not the case. Mr Gallegos explained to me up front how Mountain States does business and there were no added fees to the sicker price. My intent was to just look at the Tacoma's and go to the next dealership and continue shopping but ended up buying a brand new truck. My overall experience buying this vehicle was the best I have ever had. After doing countless hours of research the prices at Mountain States were the best around. Initially I was going ot get a used truck but because of the great prices I ended up with a new one. Mr Gallegos spent time to go over all the features of this vehicle and made me feel like a valued customer. I am glad that Mountain States Toyota was my first stop. I will definitely recommend this dealship to anyone interested in a new car purchase. More
excellent service Juan was very friendly, knowledgeable and professional, showing us exactly what we asked for. It was one of our best sales experiences. Simply "Jua Juan was very friendly, knowledgeable and professional, showing us exactly what we asked for. It was one of our best sales experiences. Simply "Juan-derful" More
Most accommodating and straight forward Dealership/sales rep By far the best experience getting a new car I have ever had. In and out with my new car along with the price I was comfortable with in no time at all By far the best experience getting a new car I have ever had. In and out with my new car along with the price I was comfortable with in no time at all. Highly recommend seeing Doan Vu for advice and deals. More