
Mountain States Toyota
Denver, CO
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Patience is a Virtue I recently visited Mountain States Toyota and had a great experience. Not being very knowledgeable about cars and scared from my last car buying expe I recently visited Mountain States Toyota and had a great experience. Not being very knowledgeable about cars and scared from my last car buying experience, I was nervous and anxious about starting the car buying process again. However, I had the pleasure of working with Nick who put my mind at ease. He was so patient with me and all my questions (even ones I know I asked him more then once). He showed me multiple options that could work for me and my budget and I never felt pressured to buy. Thank you for changing my expectations of the car buying process. More
Joey T. Made My Car Buying Painless and Quick I bought a used RAV4 today at Mountain States Toyota. Joey Tabangay was my sales associate. Though I was a bit apprehensive about shopping for a use I bought a used RAV4 today at Mountain States Toyota. Joey Tabangay was my sales associate. Though I was a bit apprehensive about shopping for a used car due to an unpleasant experience in the past, my worries soon dissipated. I never felt pressured in the slightest during my time with Joey. He was cordial, pleasant, funny, and down to earth. I really got the feeling that Joey had my best interest in mind. He listened to my wants and needs in a vehicle and before I knew it we were out test driving. Though I found a car I really liked, it was just a bit out of my price range. Joey and his sales manager (also excellent, unfortunately I don't recall his name) worked with me and we were able to strike a deal that was fair on both sides. I really can't say enough good things about my time at the dealership. I will most certainly be recommending Mountain States Toyota and specifically Joey T. to any friends or family looking for a vehicle in the future. More
Mo at Mountain State Toyota was the absolute greatest!! Mo was extremely patient, kind and caring in explaining the differences in the vehicles I was interested in which was the deciding vote as to what car Mo was extremely patient, kind and caring in explaining the differences in the vehicles I was interested in which was the deciding vote as to what car I was going to purchase. I had previously gone to the Toyota dealership in Lakewood and when my cousing took me to meet Mo I knew this was where I was going to buy my next car. The level of attention he provided made me feel like I mattered. I love my Toyota RAV4. In having it for 2 days now this car is exactly what Mo described and more. When I recommend Mountain State Toyota to my family and friends I will be definitely telling them to work with Mo! Paula Vigil-Lambert was also very helpful and patient. Thank you to her for explaining all the paperwork in a calm and patient manner:) Abbe More
Joe Solis is amazing My significant other and I had been to several dealerships searching for the right Toyota. Joe was so patient while we test drove 7 vehicles! He knew My significant other and I had been to several dealerships searching for the right Toyota. Joe was so patient while we test drove 7 vehicles! He knew more about the vehicles than any other salesman we had worked with. He was honest and made the experience the best we have ever had. We ended up buying two vehicles because we were so pleased with the service! Thanks Joe, we will always come back to you! Also wanted to thank Todd in finance for being so thorough as well as the others that helped fill our tanks and detail the cars, they were pristine when we left! More
Best Customer Service We received the best customer service we have ever had buying anything, much less a car, from Otis Plant. Otis gave us only what we wanted to know, di We received the best customer service we have ever had buying anything, much less a car, from Otis Plant. Otis gave us only what we wanted to know, didn't pressure into anything we didn't want, and worked fast to get us in and out. The car buying experience we've ever had! More
Thank You I had a wonderful experience at Mountain States Toyota. The personnel helped me every step of the way, they even worked after hours to ensure that the I had a wonderful experience at Mountain States Toyota. The personnel helped me every step of the way, they even worked after hours to ensure that the experience was as smooth and enjoyable as possible. I'm excited to drive away today in my new car. More
Why go anywhere else Joey was attentive and listened to what I wanted, made the most of my time and was a pleasure to work with. All staff encountered were courteous and h Joey was attentive and listened to what I wanted, made the most of my time and was a pleasure to work with. All staff encountered were courteous and helpful. And the perks when visiting this place are great! Breakfast burritos, popcorn, fruit, they take great care of their customers!! More
I will recommend Nick Kramer to anyone. He is great. Nick Kramer helped me every step of the way. I was super pleased with his promptness in answering any questions I emailed him with. When my next vehic Nick Kramer helped me every step of the way. I was super pleased with his promptness in answering any questions I emailed him with. When my next vehicle purchase comes up I will be back to Mountain States Toyota. More
Mountain States Toyota - Excellent Experience with Otis Plan We recently purchased a new 4Runner and went to Mountain States Toyota because they had the best selection of inventory in town. We worked with Otis P We recently purchased a new 4Runner and went to Mountain States Toyota because they had the best selection of inventory in town. We worked with Otis Plant who was wonderful to work with and made the process painless. He also helped us get set up with the technology package. We will definitely use Mountain States for future service and car buying needs. More
Great car buying experience!! Dealership was very clean, full of personnel who really appeared to enjoy their job, not just the people we dealt with directly but everyone we saw at Dealership was very clean, full of personnel who really appeared to enjoy their job, not just the people we dealt with directly but everyone we saw at this facility. Sheridan Southerland, our sales person met us in the parking lot with a friendly greeting and asked if he could be of assistance. There was no pressure to push us toward purchasing a vehicle. After we narrowed our search to one vehicle, he did a good job of showing the features and highlights of the vehicle and then followed up with all the paperwork to complete the deal. James in the finance department fully explained the options offered and made sure we fully understood what we were agreeing to in this contract. Note that there was no added dealer's shipping and handling fees that are usually added by other dealers. We feel that our experience with Mountain States was super. Good job!!! More