
Mountain States Toyota
Denver, CO
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Rock Star Service Without The Salesy Push! John Southerland was so great to work with! I came in not really knowing which SUV would be best for my lifestyle, and he really listened to what my n John Southerland was so great to work with! I came in not really knowing which SUV would be best for my lifestyle, and he really listened to what my needs were based on family and hobbies, gave me detailed information on the Highlander and 4Runner (I'm talking specs, safety, reliability, longevity in the vehicle and what Mountain States offers in warranties), and took the time to walk me through my decision. He let me take both vehicles on longer test drives, and instead of pushing me towards the highest sale, actually suggested a lower model based on what I would use it for. I really can't say enough about his commitment to getting me into the best vehicle for my lifestyle! More
Christian was great! My husband and I came in to look at cars because we saw that Mountain States Toyota had a lot to choose from. Christian greeted us as we walked up and My husband and I came in to look at cars because we saw that Mountain States Toyota had a lot to choose from. Christian greeted us as we walked up and was very helpful and we never felt pressured to buy, but did because the experience was so smooth and easy-going. More
Friends helping Friends. First off, Patty is an amazing Car Salesman and Friend! Other employees were so friendly, gave excellent advice, and even brought my pup a water dish! First off, Patty is an amazing Car Salesman and Friend! Other employees were so friendly, gave excellent advice, and even brought my pup a water dish! More
A good experience I was in need of an update - my current car was beginning to show signs of age and it was just time for our family to finally have a pick-up truck for I was in need of an update - my current car was beginning to show signs of age and it was just time for our family to finally have a pick-up truck for hauling stuff. While I did initially feel a bit disappointed that I called as a serious buyer for an appointment and showed up only to find out that a sales associate was never actually assigned to me and had to wait for someone to become available, they did get it turned around quickly and set me up with a great person; Carl Porretti. I did new home sales for a number of years so I know all the tricks and how important it is to try to overcome objections to upgrades - but in my case, as a single mom with a dinky trade-in and some dings on my credit, I really had a budget. Like most buyers today, I also had already done tons of research before my visit, so I knew EXACTLY what I wanted and still wasn't even sure it would be possible given my situation. I didn't have to fight Carl on upgrading to a "bigger and better model" for too long before it was clear that he truly understood my needs, my situation, and that I was sure about my decisions, and he quickly helped me get into the exact car I'd been looking for - in fact, it was even better than what I thought I was going to be able to afford because he and his team found a creative solution that not only kept me within my budget, but got me into my dream car. I really appreciated his obvious expertise on the buying/leasing process, as well as the vehicle that I was shopping for, but most of all I appreciated his patience with the fact that I had my 8 month old son with me for the entire buying process (which can take hours from start to finish). Test drives with a car seat and a stroller can be tricky. Throw in paperwork, credit checks, bottle feeds, and unavoidable fussiness, and it can be a patience killer for any busy sales person. Thank you Carl and MST team for helping me finally get my dream truck! :) More
The sale people are very helpful and are extremely knowledge I choose to rate this is because my sale person is extremely knowledge about cars and very helpful. She's also treat people with respect. She explain I choose to rate this is because my sale person is extremely knowledge about cars and very helpful. She's also treat people with respect. She explained everything about the car clearly and make sure you know everything about your car. More
Best service in CO Jason Hunter always is efficient and professional when it comes taking care of my car. I have a piece of mind when scheduled service this Toyota servi Jason Hunter always is efficient and professional when it comes taking care of my car. I have a piece of mind when scheduled service this Toyota service dept. More
Jen is great You want a car? Go see Jen. She was professional and fun. Made the experience easy and straight forward. Jen will help you get the car you want. You want a car? Go see Jen. She was professional and fun. Made the experience easy and straight forward. Jen will help you get the car you want. More
Excellent service!!! Roland was the absolutely great! He didn't just show me cars, he told me about the specs and The specific uses of the car. He walked me through proces Roland was the absolutely great! He didn't just show me cars, he told me about the specs and The specific uses of the car. He walked me through process of what the car payment might look and he figured out ways to meet my budget in order to get me in the car of my dream car. I highly recommended Roland and will recommend him to friends and family members. More
The best and honest experience I ever had Youssef Malki was top notch! He went above and beyond to make sure I purchased the car I was most comfortable with. He gave me suggestions and his adv Youssef Malki was top notch! He went above and beyond to make sure I purchased the car I was most comfortable with. He gave me suggestions and his advice, but was in no way pushy what-so-ever. After I decided on the car the process was absolutely painless, quick and professional. I felt like family by the end of the whole process! I would recommend mountain State Toyota (Youssef Malki in particular) to anyone who is looking for a new or used vehicle. More
Fast and Friendly service Staff was very professional and treated us with respect and integrity. He was knowledgeable of the inventory and met my family's needs. Made the proce Staff was very professional and treated us with respect and integrity. He was knowledgeable of the inventory and met my family's needs. Made the process pleasant. More