
Mountain States Toyota
Denver, CO
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Excellent service! I had an excellent experience at mountain states toyota. I have been wanting a toyota for years and needed to get the best deal possible for my ford I had an excellent experience at mountain states toyota. I have been wanting a toyota for years and needed to get the best deal possible for my ford I was trading in. They made my experience quick and easy and comfortable. They had a great selection of cars to choose from and a friendly environment. My sales person helped me get into the best car for my need and budget, a new Rav4 and made the process easy to understand and helped make it fun and not stressful! I absolutely love this car! It is the best car I've owned so far and I've owned a ford escape, jeep liberty and a few jettas in the past. Thank you Mountain States Toyota and Sam for helping me get into the best new car! More
Simple buying experience This is the 2nd purchase from Mountain States Toyota and I couldn't be happier. Bob is a non aggressive educated salesman that was a pleasure to work This is the 2nd purchase from Mountain States Toyota and I couldn't be happier. Bob is a non aggressive educated salesman that was a pleasure to work with. Paula made the finance portion of the deal a breeze! More
Knowledgeable Salespeople Rock! I worked for several hours with a great sales guy, Alex, who really listened and helped me find the perfect car for all my criteria (and I was conside I worked for several hours with a great sales guy, Alex, who really listened and helped me find the perfect car for all my criteria (and I was considering A LOT). I'll definitely be back and I hope he can help me buy again! More
Rock Star Service Without The Salesy Push! John Southerland was so great to work with! I came in not really knowing which SUV would be best for my lifestyle, and he really listened to what my n John Southerland was so great to work with! I came in not really knowing which SUV would be best for my lifestyle, and he really listened to what my needs were based on family and hobbies, gave me detailed information on the Highlander and 4Runner (I'm talking specs, safety, reliability, longevity in the vehicle and what Mountain States offers in warranties), and took the time to walk me through my decision. He let me take both vehicles on longer test drives, and instead of pushing me towards the highest sale, actually suggested a lower model based on what I would use it for. I really can't say enough about his commitment to getting me into the best vehicle for my lifestyle! More
Christian was great! My husband and I came in to look at cars because we saw that Mountain States Toyota had a lot to choose from. Christian greeted us as we walked up and My husband and I came in to look at cars because we saw that Mountain States Toyota had a lot to choose from. Christian greeted us as we walked up and was very helpful and we never felt pressured to buy, but did because the experience was so smooth and easy-going. More
Friends helping Friends. First off, Patty is an amazing Car Salesman and Friend! Other employees were so friendly, gave excellent advice, and even brought my pup a water dish! First off, Patty is an amazing Car Salesman and Friend! Other employees were so friendly, gave excellent advice, and even brought my pup a water dish! More
A good experience I was in need of an update - my current car was beginning to show signs of age and it was just time for our family to finally have a pick-up truck for I was in need of an update - my current car was beginning to show signs of age and it was just time for our family to finally have a pick-up truck for hauling stuff. While I did initially feel a bit disappointed that I called as a serious buyer for an appointment and showed up only to find out that a sales associate was never actually assigned to me and had to wait for someone to become available, they did get it turned around quickly and set me up with a great person; Carl Porretti. I did new home sales for a number of years so I know all the tricks and how important it is to try to overcome objections to upgrades - but in my case, as a single mom with a dinky trade-in and some dings on my credit, I really had a budget. Like most buyers today, I also had already done tons of research before my visit, so I knew EXACTLY what I wanted and still wasn't even sure it would be possible given my situation. I didn't have to fight Carl on upgrading to a "bigger and better model" for too long before it was clear that he truly understood my needs, my situation, and that I was sure about my decisions, and he quickly helped me get into the exact car I'd been looking for - in fact, it was even better than what I thought I was going to be able to afford because he and his team found a creative solution that not only kept me within my budget, but got me into my dream car. I really appreciated his obvious expertise on the buying/leasing process, as well as the vehicle that I was shopping for, but most of all I appreciated his patience with the fact that I had my 8 month old son with me for the entire buying process (which can take hours from start to finish). Test drives with a car seat and a stroller can be tricky. Throw in paperwork, credit checks, bottle feeds, and unavoidable fussiness, and it can be a patience killer for any busy sales person. Thank you Carl and MST team for helping me finally get my dream truck! :) More
The sale people are very helpful and are extremely knowledge I choose to rate this is because my sale person is extremely knowledge about cars and very helpful. She's also treat people with respect. She explain I choose to rate this is because my sale person is extremely knowledge about cars and very helpful. She's also treat people with respect. She explained everything about the car clearly and make sure you know everything about your car. More
Best service in CO Jason Hunter always is efficient and professional when it comes taking care of my car. I have a piece of mind when scheduled service this Toyota servi Jason Hunter always is efficient and professional when it comes taking care of my car. I have a piece of mind when scheduled service this Toyota service dept. More
Jen is great You want a car? Go see Jen. She was professional and fun. Made the experience easy and straight forward. Jen will help you get the car you want. You want a car? Go see Jen. She was professional and fun. Made the experience easy and straight forward. Jen will help you get the car you want. More