Mountain States Toyota

GREAT & UNEXPECTED EXCELLENCE!! I came in with a list of vehicles I was interested in. I spoke with Randy & he calmly showed me each vehicle and had a good knowledge of each of them. I came in with a list of vehicles I was interested in. I spoke with Randy & he calmly showed me each vehicle and had a good knowledge of each of them. He was patient and he really changed the way I look at car salesman. He just wasn't trying to sell a car, he was trying to make my wife & I have a comfortable experience. We expressed that we were very nervous about this decision & unsure of the purchase. WE walked away happy with our vehicle. Lastly, I like to mention that Curtis M ( Finance ) was also a pleasure to work with. Thanks MH More

The Best Car Buying Experience Ever!! I truly am impressed with Mountain States Toyota, and particularly my Sales Consultant, Michael Ramstetter. This is the second Toyota vehicle I've pur I truly am impressed with Mountain States Toyota, and particularly my Sales Consultant, Michael Ramstetter. This is the second Toyota vehicle I've purchased from them, and worked with Michael Ramstetter on both deals. He is very honest, no pressure, and wanted me to be very happy with my purchase. I'm very please with my new 2016 Highlander, and Michael made sure I knew all the features and benefits of my new car. Mountain States takes very good care of it's customers, including the Service Dept. I've never had a bad experience when working with them. More

Never felt more comfortable spending this much money I purchased my preowned Acura MDX from here a week ago. I called to schedule an appointment and when I arrived the truck was literally parked in front I purchased my preowned Acura MDX from here a week ago. I called to schedule an appointment and when I arrived the truck was literally parked in front of the main doors clean inside and out ready to be test driven. Awesome. My sales rep Nick W. was experienced, informative, funny, accommodating and honest which made the whole process painless. I visited another dealer earlier that day for the same model and was turned off because they were too focused on the sale instead of addressing the issues I saw. I didn't get that feeling at Mountain States. They also provided me with up to date service records, their checklist to what is required to make it on the lot, as well as upcoming maintenance to look out for which was appreciated. The majority of the work I was planning to do was already done for me. I traded in my old vehicle, the appraisal was fair and simple. No haggling needed. Financing was also painless and managed to work with the credit union I already had one through. I received some nice perks in my GAP coverage along with 6 months of nav traffic and XM radio. The price I paid for the Acura was fair and was actually slightly less than it KBB's for. Theres also no dealer fees which is rare. My last 2 vehicles had $300-600 in dealer fees upon purchase. I was also given a free emissions voucher which it passed, I'm confident this was the right truck for me and will be reliable in the long run. Thanks Nick W, Mountain States and Sonic! High recommended to those reading along with friends/family. More

Great Experience I worked with Derek Williamson on the purchase of a new 4Runner and was very pleased with the experience. He was very professional and helped us work I worked with Derek Williamson on the purchase of a new 4Runner and was very pleased with the experience. He was very professional and helped us work through the process as we narrowed our search for what we wanted. We worked with him over the course of a few weeks and he was persistent without being pushy. He was also a great advocate when we had a disagreement with a financing representative. Derek has earned my business anytime we shop for a Toyota in the future. I would highly recommend working with him. More

To commend ANDY IM Words are difficult to clearly convey how impressed I was with Andy Im. He is such a consummate professional. My experience with him was one of abso Words are difficult to clearly convey how impressed I was with Andy Im. He is such a consummate professional. My experience with him was one of absolute professionalism. He has such great enthusiasm and excitement about him that made my dealings with the dealership uniquely positive. He is also an incredibly efficient and thorough person. In addition to those qualities he is also a very caring individual person concerned about me personally and individually. He certainly exhibits the best that represents Mountain States Toyota. His clarity and thoroughness in every detail was amazing for me to experience. In my thirty years with Toyota he represents the very best that I have had. He represents the dealership with an incredible positive image. Your manager Emily Caldwell, was equally helpful and so wise to choose Andy to assist me that I would like to commend her equally. Her personal attention and involvement at each stage of the lease transaction and her immediate attention to my phone call made the process move so smoothly and without incident. Her friendly and knowledgable attitude were amazing to experience. Your dealership is in good hands with these two individuals. Fred R. Gaglia More

Excellent Customer Service Best customer service I have seen in a long time. Extremely knowledgable about the car that I wanted, and made the car buying process hassle free. I w Best customer service I have seen in a long time. Extremely knowledgable about the car that I wanted, and made the car buying process hassle free. I would recommend an instant promotion for him!! Great job Joe! Paula was also extremely knowledgable, and friendly as well! Thank you Paula! More

Anthony M. Is awesome Anthony bends over backwards everytime I come in. He's always going the extra mile for me and my fiancé. The manager is also very helpful. What a team Anthony bends over backwards everytime I come in. He's always going the extra mile for me and my fiancé. The manager is also very helpful. What a team he has put together. More

Great customer service!!! I worked with Kelly Nimeth to purchase a new Highlander. It was the first time i have purchased a new car and was unfamiliar with the process. He walk I worked with Kelly Nimeth to purchase a new Highlander. It was the first time i have purchased a new car and was unfamiliar with the process. He walked me through the process and answered every question very patiently. There was never any pressure, just generous help. Thank you so much Kelly! More

Dealer I am writing a 25 word comment about Bob Ellis the car salesman at Mountain States Toyota. I have dealt with him for years and have purchased many ca I am writing a 25 word comment about Bob Ellis the car salesman at Mountain States Toyota. I have dealt with him for years and have purchased many cards, trucks etc from him More

Excellent Customer Service I had the opportunity to work with Patrick, and we were able to negotiate a trade and financing after one test drive for a used fj Criuser. The entir I had the opportunity to work with Patrick, and we were able to negotiate a trade and financing after one test drive for a used fj Criuser. The entire process took less than 3 hours, and I drove home with my new (to me) car that night. The process was simple, the service was excellent, and I recommend Patrick to anyone looking to buy a Toyota. More