
Mountain States Toyota
Denver, CO
Filter Reviews by Keyword
By Type
Showing 1,973 reviews
Great Experience I worked with Derek Williamson on the purchase of a new 4Runner and was very pleased with the experience. He was very professional and helped us work I worked with Derek Williamson on the purchase of a new 4Runner and was very pleased with the experience. He was very professional and helped us work through the process as we narrowed our search for what we wanted. We worked with him over the course of a few weeks and he was persistent without being pushy. He was also a great advocate when we had a disagreement with a financing representative. Derek has earned my business anytime we shop for a Toyota in the future. I would highly recommend working with him. More
To commend ANDY IM Words are difficult to clearly convey how impressed I was with Andy Im. He is such a consummate professional. My experience with him was one of abso Words are difficult to clearly convey how impressed I was with Andy Im. He is such a consummate professional. My experience with him was one of absolute professionalism. He has such great enthusiasm and excitement about him that made my dealings with the dealership uniquely positive. He is also an incredibly efficient and thorough person. In addition to those qualities he is also a very caring individual person concerned about me personally and individually. He certainly exhibits the best that represents Mountain States Toyota. His clarity and thoroughness in every detail was amazing for me to experience. In my thirty years with Toyota he represents the very best that I have had. He represents the dealership with an incredible positive image. Your manager Emily Caldwell, was equally helpful and so wise to choose Andy to assist me that I would like to commend her equally. Her personal attention and involvement at each stage of the lease transaction and her immediate attention to my phone call made the process move so smoothly and without incident. Her friendly and knowledgable attitude were amazing to experience. Your dealership is in good hands with these two individuals. Fred R. Gaglia More
Excellent Customer Service Best customer service I have seen in a long time. Extremely knowledgable about the car that I wanted, and made the car buying process hassle free. I w Best customer service I have seen in a long time. Extremely knowledgable about the car that I wanted, and made the car buying process hassle free. I would recommend an instant promotion for him!! Great job Joe! Paula was also extremely knowledgable, and friendly as well! Thank you Paula! More
Anthony M. Is awesome Anthony bends over backwards everytime I come in. He's always going the extra mile for me and my fiancé. The manager is also very helpful. What a team Anthony bends over backwards everytime I come in. He's always going the extra mile for me and my fiancé. The manager is also very helpful. What a team he has put together. More
Great customer service!!! I worked with Kelly Nimeth to purchase a new Highlander. It was the first time i have purchased a new car and was unfamiliar with the process. He walk I worked with Kelly Nimeth to purchase a new Highlander. It was the first time i have purchased a new car and was unfamiliar with the process. He walked me through the process and answered every question very patiently. There was never any pressure, just generous help. Thank you so much Kelly! More
Dealer I am writing a 25 word comment about Bob Ellis the car salesman at Mountain States Toyota. I have dealt with him for years and have purchased many ca I am writing a 25 word comment about Bob Ellis the car salesman at Mountain States Toyota. I have dealt with him for years and have purchased many cards, trucks etc from him More
Excellent Customer Service I had the opportunity to work with Patrick, and we were able to negotiate a trade and financing after one test drive for a used fj Criuser. The entir I had the opportunity to work with Patrick, and we were able to negotiate a trade and financing after one test drive for a used fj Criuser. The entire process took less than 3 hours, and I drove home with my new (to me) car that night. The process was simple, the service was excellent, and I recommend Patrick to anyone looking to buy a Toyota. More
Best car buying experience to date! Doan Vu was our sales consultant and he was by far the best I have ever worked with and I used to sell cars so I feel pretty strongly about my experie Doan Vu was our sales consultant and he was by far the best I have ever worked with and I used to sell cars so I feel pretty strongly about my experience in this area. This dealership does it right from start to finish and although they offered us all of the extras and financial options, we felt like a valued customer being given options, a welcome change from most high-pressure sales environments. I can only give a high recommendation and would send any family member here. More
Great Salesman ! John helped me on two occasions....the first time to measure a Rav4 Hybrid to see if my dogs could be comfortably accommodated....then again when I so John helped me on two occasions....the first time to measure a Rav4 Hybrid to see if my dogs could be comfortably accommodated....then again when I sold my other car outright, he had me in a new Rav4 within 24 hours! More
Easy and no hassle transaction with the sales guys. This is my second time dealing with Mountain States Toyota. Do your research before buying a car through the internet and contact them. Very easy and This is my second time dealing with Mountain States Toyota. Do your research before buying a car through the internet and contact them. Very easy and so far they are able to give very competitive price compared to other TOYOTA dealerships in Colorado. More