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Mountain States Toyota

Denver, CO

4.1
1,976 Reviews

201 W 70th Ave

Denver, CO

80221

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Showing 1,976 reviews

October 24, 2016

Left me with a bad taste.. I had a very poor experience with Roland Mombelli specifically, not with the rest of the Mountain States Toyota staff. Roland let us test drive one Ra More

by Sarah
Customer Service
Recommend Dealer
No
Employees Worked With
Roland Mombelli
Oct 25, 2016 -

Mountain States Toyota responded

Sarah, we apologize for the experience you had with our dealership. We strive to provide an exceptional experience to all of our customers and we realize we let you down. We will discuss what happened with Roland and ensure it does not occur again. If you do not mind calling me at 303-302-8888, I would love to personally talk with you about the situation and learn more. Hopefully, we can mend the relationship we had. Thank you, Tim Van Binsbergen.

October 23, 2016

Straight Forward Honest Experience I had gone to AutoNation Toyota to look for a new Tundra because it is close by to my home. The experience was awful, lots of games and an insult to m More

by KSquared
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pierce Holstead
Oct 25, 2016 -

Mountain States Toyota responded

Thank you for this review! We love reading our associates are able to make our customers feel comfortable and important. We strive to provide exceptional experiences when purchasing a car and we are proud our team (especially, Carl and Pierce) upheld our standards. We hope you enjoy your Tundra and come back to see us whenever you need something. Best, Tim Van Binsbergen.

October 23, 2016

Well taken care of Bobbi greeted me with a smile when I brought the van for repairs. She listened to all my concerns and addressed them immediately. She went the extra m More

by Moonlight
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobbi Myrick
Oct 25, 2016 -

Mountain States Toyota responded

Thank you for the praise! We are thrilled to read Bobbi goes above and beyond to make your service appointments great experiences. We know how lucky we are to have her on our service team. We will pass along your praise to her. She will be thrilled to hear she makes your experiences exceptional. We look forward to working with you again. Best, Tim Van Binsbergen.

October 23, 2016

......Always courteous and fast!!!! I am unable to schedule appointments and therefore always walk in without an appointment. The first person I look for is Scott Jarrett, he always acc More

by T'sB
Recommend Dealer
Yes
Employees Worked With
Sean Kramer, Scott Jarrett, Gene Silva
Oct 25, 2016 -

Mountain States Toyota responded

We are happy to read of your experiences with our service department! We will pass along your praise to Scott. He will be thrilled to hear you count on him to help you and that he has never let you down. Thank you for choosing to have your vehicles serviced with us and we look forward to continue working with you. Best, Tim Van Binsbergen.

October 23, 2016

We were able to have a oil change in timely manor Thanks to Bobby, our vehicle was taken care of in a timely manor. She worked us into the service department and had our vehicle checked out for our sa More

by JoeBSUV47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobbi Myrick
Oct 25, 2016 -

Mountain States Toyota responded

Joe, thank you for the great review! We know how lucky we are to have Bobbi on our service team and we are proud she is able to uphold your highest standards of customer service and quality of work. We will pass along your praise to her. She will be thrilled to hear your experiences are made exceptional because of her. We hope you have many more miles of memories in your 4Runner. Best, Tim Van Binsbergen.

October 22, 2016

Wonderful Experience I went in to browse with the new RAV4 in mind. My salesman Christian was so wonderful and knowledgeable. He put my wants first and didn't stop until I More

by Gruscitti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Janzen, Paula Lambert
Oct 25, 2016 -

Mountain States Toyota responded

Gina, thank you for the review! We strive to provide an exceptional experience while purchasing a vehicle from our store. We are proud Christian uphold those standards and that you were able to purchase your RAV4 at a great deal. We hope you have many memories in the RAV4! Best, Tim Van Binsbergen.

October 22, 2016

Couldn't Have Asked For A Better Experience! Michael Ramstetter and the entire team at Mountain States Toyota entirely changed my thoughts about buying a new car from a dealership. Every step of More

by Ben G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ramstetter
Oct 25, 2016 -

Mountain States Toyota responded

Ben, thank you for the awesome review and the praise you have given the team. We are thrilled you had a great experience while purchasing your new vehicle and we are proud to have upheld your highest standards. We will pass along your praise to our entire team! Thank you, Tim Van Binsbergen.

October 20, 2016

Amazing Dealer! My wife and I bought a 2015 4Runner a year ago from Don Vu and had an amazing experience. He was experienced and made sure my wife and I got everyth More

by Jeff Lanes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doan Vu
Oct 24, 2016 -

Mountain States Toyota responded

Jeff, thank you for telling us how amazing Doan is! We know how lucky we are to have him on our sales team and are proud of the experience he provided for you. We know when purchasing a vehicle you have several options of dealerships and we are honored to have been your choice. We hope you and your wife enjoy both your 4Runner and new truck. Best, Tim Van Binsbergen

October 20, 2016

Great Salesman Christian Janzen at Mountain States Toyota........USE HIM! He was exceptional. He went out of his way to get what we wanted and double checked after More

by Bob Kannaka
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Todd Gordon
Oct 24, 2016 -

Mountain States Toyota responded

Bob, thank you for the review! We love reading of the exceptional service our associates provide our customers. We know how lucky we are to have Christian and proud he upheld your highest standards when purchasing a vehicle. We will make sure to pass along your praise to him. Best, Tim Van Binsbergen.

October 20, 2016

Great Dealership!! Had a great experience with Mountain States and Christian Janzen. They didn't waste my time and were focused on making sure I was happy with the whole More

by Kevin Osborn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Janzen, Paula Lambert
Oct 24, 2016 -

Mountain States Toyota responded

Kevin. thank you for the awesome review. We are happy to read Christian provided you with an exceptional experience while shopping for you new vehicle. We hope you enjoy your new vehicle and come back for any service you need. Best, Tim Van Binsbergen.

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