
Mountain States Toyota
Denver, CO
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Excellent I gave an excellence because every time I make an appointment for service I always get helped by Fernando Acosta and he gives amazing customer service I gave an excellence because every time I make an appointment for service I always get helped by Fernando Acosta and he gives amazing customer service, always makes me feel welcomed and satisfies with my car at the end amazing person at doing his Job. I wouldn't change this dealership for nothing or getting helped by him Thank you Fernando for all you do. More
Friendly and insightful Jen and Paula were incredibly friendly and intuitive. I definitely would refer others to Mountain States Toyota. Jen was excellent and knew exactly wh Jen and Paula were incredibly friendly and intuitive. I definitely would refer others to Mountain States Toyota. Jen was excellent and knew exactly what we were looking for. Thank you very much! More
My 10,000 Mile Service My 10,000 Service for my 2016 Toyota Highlander Limited AWD was a pleasant experience. My appointment was at 7:00AM and my Highlander was promised by My 10,000 Service for my 2016 Toyota Highlander Limited AWD was a pleasant experience. My appointment was at 7:00AM and my Highlander was promised by 8:30AM and was taken to be serviced immediately. My waiting experience was great as I had a Breakfast Burrito while I was waiting. Tyler Nickerson came at 8:20AM and took me to my Highlander as it was ready. Tyler explained what had been serviced on my Highlander and everything was good. Thank you for the great service. More
First time Toyota owners Started out with a phone call to Pierce who was more than helpful and was very knowledgeable about the stock. He went above and beyond working with u Started out with a phone call to Pierce who was more than helpful and was very knowledgeable about the stock. He went above and beyond working with us. Upon arriving at dealership after a 4 hr drive, met with Youssef who was not at all a "high pressure" salesman. Then to Sal who did the finance work and made it an enjoyable experience. Everyone knows how long it takes to buy a car and the drudgery that goes with it. These gentlemen made it easy and enjoyable. Highly recommend this dealership and these gentlemen to deal with. More
First Time Buyer - Very Pleased I worked with Frank Raphael and had a great experience. I had a very specific requirements for the vehicle and he was able to meet all of them. I was I worked with Frank Raphael and had a great experience. I had a very specific requirements for the vehicle and he was able to meet all of them. I was in during Labor Day weekend and despite there being a huge crowd, was not rushed or felt pressured at all. Even returning a few days later for some accessory placement, the service was unreal. Definitely am happy with my choice in dealership. Curtis was also very good with the financing explaining each plan out in full depth and suggesting what might be the best options for me compared to how I will be using the vehicle. More
Great people Doan was awesome, professional and courteous from the very beginning. He helped me find the car that a was looking for and took the extra step to make Doan was awesome, professional and courteous from the very beginning. He helped me find the car that a was looking for and took the extra step to make sure my son and I were looked after. He was friendly and had a great sense of humor. Thank you, Doan.. More
First Rate Dealer and sales people! I have purchased a lot of vehicles over the years and been to many Dealers, Mountain States Toyota has been truly been the nicest most professional De I have purchased a lot of vehicles over the years and been to many Dealers, Mountain States Toyota has been truly been the nicest most professional Dealer I have been to, Sean Kramer Sales manager and Drew Anderson were an absolute pleasure to work with, Thank you Sean and Drew! More
Great experience working with Jesse on my new Toyota . Got a good deal and the dealership was flexible to work with me to get exactly what I needed. . Got a good deal and the dealership was flexible to work with me to get exactly what I needed. More
Great Customer Service I recently purchased a used car from Mountain States Toyota in Denver. Even though it was not a high dollar purchase both Patrick and Lindsey treated I recently purchased a used car from Mountain States Toyota in Denver. Even though it was not a high dollar purchase both Patrick and Lindsey treated me as if I was buying a $60K car. Before my purchase Lindsey promptly answered ALL of my questions and helped me negotiate the price of the car. I flew in to pick up the car and Patrick met me at the airport and drove me the considerable distance back to the dealership. He sensed that I wanted to pick up the vehicle and get going and so he had me out in an hour. FAST! He even ran and filled the car up with gas while I was finishing the paperwork. A car lot is car lot, its good people like Lindsey and Patrick that make the difference. More
Great experience! This dealership was beautiful and very professional. Huge variety to choose from, different colors and interiors. Doan Vu was very knowledgeable ab This dealership was beautiful and very professional. Huge variety to choose from, different colors and interiors. Doan Vu was very knowledgeable about the vehicles. He was also very patient with my two year old. We look forward to returning for service. More