Mountain States Toyota

Best experience Ever! The sales consultant (Tou Lee) we worked with at this location was excellent. His customer service was phenomenal. From the beginning to the end of o The sales consultant (Tou Lee) we worked with at this location was excellent. His customer service was phenomenal. From the beginning to the end of our 2016 Toyota Highlander purchase, he walked us through step by step. My husband and I are so greatful we decided to walk in to mountain states Toyota. It's people like Tou Lee that makes a company so great! More

Quick, Easy and not pushy I bought a car on a quick trip to Colorado before relocating to the state from New York, I contacted Lindsey from online sales and everything was just I bought a car on a quick trip to Colorado before relocating to the state from New York, I contacted Lindsey from online sales and everything was just super easy. I was pre approved online and also the financing portion was just quick and easy. The sale experience was also super easy, not pushy at all, we spoke about prices for no more than 20 minutes, everything went just smooth, no haggling, no stress. Toyota delivers what promises! And Mountain States just does it right! More

New Car Experience Larry Hall was awesome! This was my first car buying experience so I had a lot of questions. He was patient and very helpful. I trusted his recommenda Larry Hall was awesome! This was my first car buying experience so I had a lot of questions. He was patient and very helpful. I trusted his recommendations and within 2 hours I was leasing a brand new toyota corolla - it was a stress free experience. Thanks Larry!! More

New Car Buying Experience Working with the people at Mountain States Toyota is always a great stress free experience. I generally buy a new car every 15 years and my go to pla Working with the people at Mountain States Toyota is always a great stress free experience. I generally buy a new car every 15 years and my go to place is Mountain States. This time I worked with Natalia who went beyond the norm to get me the vehicle that I requested. (I believe she drove down to Colorado Springs to pick up the 4Runner that was the color and had the extras that I was looking for). Great job. More

Service Department Visit I visit this dealership every few month's for basic oil changes and any other maintenance to my Toyota Tacoma. I have one main complaint, and many mor I visit this dealership every few month's for basic oil changes and any other maintenance to my Toyota Tacoma. I have one main complaint, and many more good things to say than bad. My complaint would be that when all I need is a basic oil change, setting up appointments are sometimes 3-5 weeks out, and this can cause some serious issues with more critical issues when they arise. One good thing about setting up appointments so far out is that you can tell many other people like the service they are receiving which is why they are always booked so far out. My favorite part of waiting the few weeks for my appointment is that when i show up at the check in bay, I am always greeted with friendly and helpful employees of the service department. More particularly, Scott Jarrett has been helping me the past few years and he is a role model employee of any service industry. Coming from a hospitality background, I can tell when employees really embody being a courteous, gracious, and helpful person above all. Scott not only remembers my name, he remembers things I have told him in prior visit that are usually months apart. There are so many good things I like about Scott and I fear that if he ever left, my experience would be less than amazing. Either way, I would recommend this service center to anyone with a Toyota, and I know that I am always looking forward to being treated with the utmost respect and professionalism when I show up and Scott comes to say hello or help me out. More