
Mountain States Toyota
Denver, CO
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Purchased New Sienna -- Highly Recommend! We worked with salesperson Lana Belcher and she was AMAZING! Extremely helpful, no pressure, and great customer service. I would recommend Lana 10 tim We worked with salesperson Lana Belcher and she was AMAZING! Extremely helpful, no pressure, and great customer service. I would recommend Lana 10 times out of 10. If you are looking to work with a reputable dealer with great customer service I would recommend visiting Mountain States Toyota. More
No pressure excellent service I wasn't even sure what I wanted when I came in other than something different. Scott helped me go through what characteristics in a vehicle were impo I wasn't even sure what I wanted when I came in other than something different. Scott helped me go through what characteristics in a vehicle were important to me (body style, gas mileage, etc) until we narrowed it down to the vehicle that was right for me and found one in my price range. More
Amazing customer service My husband and I came here first while shopping for a Toyota Tacoma. Doan Vu was our salesman, and let me tell you, he was amazing! He took care of us My husband and I came here first while shopping for a Toyota Tacoma. Doan Vu was our salesman, and let me tell you, he was amazing! He took care of us and was very knowledgeable. I've heard all these horror stories of what a lengthy difficult process it is buying a car at a dealership but this place was quite opposite than that. When purchasing our vehicle, the process was super smooth and fast! I highly recommend this place! You won't be disappointed More
Beyond Excellent I am not sure how Ray Saccomano could have made my car purchase experience any better other than giving me the car for free with a giant bow on it. We I am not sure how Ray Saccomano could have made my car purchase experience any better other than giving me the car for free with a giant bow on it. We had a good idea of what we were looking for when we came in but Ray gave us all of our options, provided great feedback in terms of financing and warranties, and overall just generally helped make this experience as pleasant as buying a new car can be! I have purchased 3 vehicles in the last six years and I was ready to finally settle on a newer certified vehicle that would last. Ray helped me sort through my options with wise guidance but never pushed anything on me. Mountain States Toyota absolutely has the largest inventory of certified vehicles, the friendliest and most educated staff I have worked with and really let me take my time in deciding. Ray your service was stellar, your laugh infectious, and I genuinely appreciated your humor, lightheartedness, and honest feedback. It's the first time I walked away from purchasing a vehicle that I actually felt good about it. You are a rock star. We will definitely be back when we are ready for another purchase! More
Wait, you don't have it in pink? Jesse was great to work with, he went to a competitor's dealership to find the specific car we wanted and picked it up himself. Jesse was great to work with, he went to a competitor's dealership to find the specific car we wanted and picked it up himself. More
Lifelong dealership My dealer Carl stuck by me all day and was patient with me and my family as we made the deal work! I will definetly be back! My dealer Carl stuck by me all day and was patient with me and my family as we made the deal work! I will definetly be back! More
Seamless Experience For someone who has neither owned nor driven a Toyota, the remarkable customer services displayed by Mr. David Cadena, Juan Casillas, and the employee For someone who has neither owned nor driven a Toyota, the remarkable customer services displayed by Mr. David Cadena, Juan Casillas, and the employees of Mountain States Toyota was a number one factor for our business. From start to finish, the experience was simply seamless. If you are in the market for a Toyota, MTN STATES should be your first and final destination. I LOVE MY 4RUNNER! More
Wont do business anywhere else Ive worked with Derek and mountain states twice now and on a seperate occasion with a friend on their purchase. Ive truly enjoyed my experiences here Ive worked with Derek and mountain states twice now and on a seperate occasion with a friend on their purchase. Ive truly enjoyed my experiences here from just getting routine service and maintenance to my two upgrades ive done. Derek has been my dealer both times and hes been very cordial and honest and just simple to work with. Hes walked me through the process twice and its been painless quick and simple. Id recommend working with Derek anytime youd like to come in. Just word of advice call ahead and get some time with these guys they are always busy because of their great service More
Excellent buying experience for Tacoma with Jesse Shearman I just want to say that this was the best car buying experience I have ever had. Jesse was so nice. We actually signed a lease at a different dealersh I just want to say that this was the best car buying experience I have ever had. Jesse was so nice. We actually signed a lease at a different dealership but then that dealership called us the following day and said our car was sold to someone else. We obviously were upset about this but then Jesse was able to find the car we wanted and made the whole experience painless. We even had breakfast as there was a free pancake bar that morning. To top it all off, the finance director signed us up with different promotions that were offered through Toyota that was not even offered at the other dealership. At no time did I feel pressured to buy or sign any paperwork and at no time did I feel like I was just another buyer, despite this dealership selling plenty of cars every day. I can't express how happy I was with this experience and can only thank Jesse for giving us a great deal and for having excellent customer service. I would recommend him to a friend without hesitation. More
Pleasantly Pleased Upon arriving at Mountain States Toyota, I was greeted with a smile and welcomed into the dealership. Jesse Shearman was assigned as my Sales Rep. Upon arriving at Mountain States Toyota, I was greeted with a smile and welcomed into the dealership. Jesse Shearman was assigned as my Sales Rep. I arrived on a Friday and I told Jesse exactly what I wanted, my vehicle was not in their inventory but by Monday night Jesse handed me the keys to my 2017 Toyota Tacoma. I was pleasantly pleased with my entire experience at Mountain States Toyota. From the person at the front desk all the way through to the application of my clear mask. Thank you Jesse, Dave, & Sal for making this experience as painless as possible for me! More