
Mountain States Toyota
Denver, CO
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10/10 Scott Marzorati was amazingly helpful and wonderful throughout the entire process. This was my first car purchase without my parent's being with me. Scott Marzorati was amazingly helpful and wonderful throughout the entire process. This was my first car purchase without my parent's being with me. Scott did not pressure me and the sales team did not gang up on me like at other places I was looking. No pressure made me feel comfortable, which helped communication and I felt well educated and informed on my decision. Scott talked to my parents over the phone to answer any of their concerns and my parents loved him too. He really takes the time to be human; connect with you and make it personal, not just business. I had FUN at Mountain States. The set prices with no negotiation was a plus, no playing games. The prices were so incredible that my parent's Toyota dealership across the country did not believe the price, called and were like "wow. We can't beat that - that's incredible." This made me feel even more confident in my purchase decision. Scott walked me thru how to work all the cool technology stuff in my new car, took the time to listen and address any concerns. Everything about Scott and Mountain States Toyota had me feeling good. 10/10 will purchase here again and HIGHLY RECOMMEND this dealership and Scott to all my friends! More
Outstanding place to do business Patrick and the entire team was great to work with. Never any pressure and always helpful. Patrick made sure we were well taken care of from start to Patrick and the entire team was great to work with. Never any pressure and always helpful. Patrick made sure we were well taken care of from start to finish More
I'm so excited!!! I had the best car buying experience ever here at Mountain States. I got the sonic price online from Riley. I went to the dealership and the magic con I had the best car buying experience ever here at Mountain States. I got the sonic price online from Riley. I went to the dealership and the magic continued. I was greeted in the parking lot by a smile and immediate help finding my sales representative that I had spoken to in the phone. As I wondered around the dealership staff helped me and they were all smiling. The parts man so my lost look and gave me directions to the restroom. Jenn Decker was awesome to work with. She is so down to earth and answered all my questions patiently. I finished my experience with Ryan in finance who got me a better finance rate than I had hoped for. So...... I got a great car at a great price all in a few hours. It was like an adult Disneyland. Thanks to all at Mountain States for my awesome journey. I was so delighted to have a woman sales rep. This was a first for me. I am so glad the dealership has women sales reps. More
First time buying experience As my first experience purchasing a car, I feel fortunate that I had the help of Derek Garcia and financial advisor Todd. They really helped make the As my first experience purchasing a car, I feel fortunate that I had the help of Derek Garcia and financial advisor Todd. They really helped make the experience great! Derek was very friendly and helpful. Derek drove me to the section where they had the model of car I was looking for. I did not feel pressured to look at the cars. When I expressed that I was looking for a specific certified used car of the same model he drove me directly to it (the car was in the back waiting to be detailed to show). It looked good and he explained the warranty and printed me a carfax. We went for a drive and I really liked the car. Because the car was waiting to be detailed Derek couldn't sell me the car that day. But he helped me out even more! He had the car detailed (vacuumed and steam cleaned) the next day and marked it so that it was never on the floor for show. I came back the evening of next day to a super clean car that was waiting for me. Just me. Thanks to Derek!! Derek again helped me out by upping the trade in value of my previous car to help finance my new car. Then I got to work with Todd who continued to make this an excellent experience. He really helped me out with a great rate on my loan to help me finance my new car as well as an extended warranty. I really appreciate his help. It is so easy for me to recommend Derek Garcia and Todd Gordon based on my experience with them on buying my first car! I would definitely go back! More
Camry Purchase Salesman Kyle was very easy to work with and I felt that he was there to help me in every way possible to get the best car at the best price. The enti Salesman Kyle was very easy to work with and I felt that he was there to help me in every way possible to get the best car at the best price. The entire experience was so pleasurable, test drive and purchase took only around 2 hours. I have and will continue to let people know about my experience at Mountain States Toyota. More
Good car buying experience We worked with Derek Garcia at Mt. States Toyota. He was kind, professional and easy to work with. He was definitely "no pressure", and the process We worked with Derek Garcia at Mt. States Toyota. He was kind, professional and easy to work with. He was definitely "no pressure", and the process was smooth and efficient. I would not hesitate to recommend Derek to anyone looking to purchase a car or truck. All in all, a good car buying experience! More
Great experience and the best service! It was my first time buying a car. I enjoyed to work with Doan Vu. He took me through the inventory and gave me information. He was very honest, very It was my first time buying a car. I enjoyed to work with Doan Vu. He took me through the inventory and gave me information. He was very honest, very patient and helpful. The process was pretty fast for a first time buyer like me. I definitely recommend this dealership. More
Very Professional I just purchased a 2016 4runner. Youssef Malki was very courteous and knew the product well. He allowed me to take a thorough test drive and then lea I just purchased a 2016 4runner. Youssef Malki was very courteous and knew the product well. He allowed me to take a thorough test drive and then leave with no pressure to buy that day. A few days later I emailed Youssef and another dealer. Mountain State's internet sales person (I cannot recall her name) responded by phone within 45 minutes and quoted a fair price. I made an appointment with Youssef; he met me as arranged. The price was exactly as agreed. No arm twisting or tactics, just a very professional experience all the way around. Ryan Revis, the finance person, was also professional and efficient, and found a fair lease package for me. (I just heard from the other dealer this morning, three days later.) The facility itself is very nice, with a spacious showroom and service bay. More
Fantastic Service of the Purchase of the 2016 Highlander XLE A buying of the automobile has been a very stressful experience. Because of this feeling, I have been postponing to meet the auto sales person for a c A buying of the automobile has been a very stressful experience. Because of this feeling, I have been postponing to meet the auto sales person for a couple of months this year. However, I decided to visit this Saturday, with my wife. The Mountain State is the first dealer that I stopped by in my search. My wife and I had the first excellent impression as we opened the door of the store. Everyone was so professional and friendly. This has relaxed my bad memory from the old days. Especially, Jen Decker greeted us with a big smile and genuine interest to assist us. In anyway, it did not take a long time until we drive a new beautiful Highlander XLE back home in two hours and 30 minutes. Jen was a superb and truly a excellent sales consultant, rather not call her sales woman. I am so pleased and willing to come back for the next car. More
Great! Fast buying process They helped me buy the truck that I always needed. Very friendly and knowledgeable staff. I will be taking my truck to the same dealer for service. They helped me buy the truck that I always needed. Very friendly and knowledgeable staff. I will be taking my truck to the same dealer for service. More