Mountain States Toyota

Used car purchase Came in to this dealership with no credit history or credit score of any kind, and Drew helped walk me through every step! I had visited the dealershi Came in to this dealership with no credit history or credit score of any kind, and Drew helped walk me through every step! I had visited the dealership a few weeks before purchasing from Drew to just get a look at their inventory, and Joe took me through the inventory and gave me some good information to get me started. Both were great salesmen, and I trusted what they had to say. Never felt pressured into doing anything. Would definitely recommend this dealership to anyone. More

Bought a New Tundra Truck We had a good experience working with Tou. He was friendly and worked hard to earn out business. This was our second time buying from this dealership. We had a good experience working with Tou. He was friendly and worked hard to earn out business. This was our second time buying from this dealership. We recommend this place. More

First Class Service I bought a 2014 Rav4 on Saturday from Jim Gallegos. Jim's service is first class, as always. He has been in the business for over 20 years and he has I bought a 2014 Rav4 on Saturday from Jim Gallegos. Jim's service is first class, as always. He has been in the business for over 20 years and he has the best reputation in the industry for a good reason. The process was fast, I felt like I got a great deal and working with Jim is always a please. It's like buying from a good friend. Thanks Jim! More

Total customer service I worked with Kyle Johnson in purchasing a 2016 Tacoma and also in trading in my older vehicle. Kyle was very friendly, professional and knowledgeabl I worked with Kyle Johnson in purchasing a 2016 Tacoma and also in trading in my older vehicle. Kyle was very friendly, professional and knowledgeable, He was able to address all of my questions on the spot, and has since been in contact with me to make sure that I am satisfied with the vehicle and my overall experience. Other contacts that I made during this process at Mountain States were Ryan Revis and Robert Flageolle, and both gentlemen in my opinion did an excellent job and got me on my way in a timely manner. Overall a low-pressure experience. Thank you! More

Great customer service! I was only 50/50 on buying a Toyota when I got to the dealership. When working with Mo, not only was he incredibly knowledgable, but his customer serv I was only 50/50 on buying a Toyota when I got to the dealership. When working with Mo, not only was he incredibly knowledgable, but his customer service was second to none. His professionalism is the reason I decided to purchase a Toyota. If every employee was like Mo, I'm not sure customers would get a car anywhere else! More

Low pressure buying experiences and friendly staff Mountain States Toyota provided us with one of the lowest pressure buying experiences over any traditional dealership we have dealt with in the past. Mountain States Toyota provided us with one of the lowest pressure buying experiences over any traditional dealership we have dealt with in the past. We traditionally go through a new car purchase every 3-4 years, so we have been through a lot of vehicles and it’s always been a painful negotiating process. We sent an initial inquiry asking about pricing through their internet sales department and Christopher Freehart was upfront on the price, which was the best in the area without any haggling. He was very quick to respond via email that we decided to check out the vehicle that same day. Once we arrived we were greeted by Jen Decker and she was friendly, honest, and approachable. We told her what we were looking for a 2016 Highlander and what we were trading in. She promptly walked us through the buying/selling process of a new car and trade in. She showed us all of the Highlanders they had on the lot for the budget we specified and showed my wife all of the highlights of this vehicle. When we decided to “talk numbers” the overall buying negotiating was great—because there wasn’t any back and forth. Everything was straight up as expected and the trade in value came in better than I expected. Seriously, this isn’t like your traditional dealership where you see a low sell price of the new vehicle, but your trade in value then decreases and vice versa. The trade in value was on the higher end of the KBB for its year/make/model and the purchase price on the new vehicle didn’t change. I would highly recommend Jen to anyone looking to purchase a new or used vehicle. Finally, we worked with Jerrod Sheppard on the finance side and he got our paperwork wrapped up within ~25 minutes. He was straight up on the additional warranties we needed on the vehicle and we even walked away with one at a great price. This was a great experience as he was also low pressure on everything. At other dealerships it felt like I was dealing with a life insurance salesperson for every single line item trying to make an additional sale. Thanks again for all of the people who made this a good car buying experience for my wife’s brand new 2016 Toyota Highlander XLE. -B More

Awesome dealership They were very patient over email and in person. The transaction went smooth and Jim was awesome! I sent Pierce a lot of emails before traveling to They were very patient over email and in person. The transaction went smooth and Jim was awesome! I sent Pierce a lot of emails before traveling to the dealership and he was very friendly in all of them!!! More

Best car buying experience I've ever had! And that's the honest truth. I went to multiple other dealerships and dealt with the same old high pressure, bait and switch, slimy sales tactics And that's the honest truth. I went to multiple other dealerships and dealt with the same old high pressure, bait and switch, slimy sales tactics that seem to plague this industry. And I get it, they have to do what it takes to make a deal, but I have to say that Jim Gallegos at Mountain State, and his colleagues Frank and Curtis (in finance) really were different! Jim was more concerned about us finding exactly what we needed rather than solely focused on getting us in the financing room and out the door. That was a breath of fresh air! I really appreciate the transparency, patience and focus on value, rather than the guilt trips and games I got elsewhere. I can't say enough good things about my experience, but trust me, if you're considering Toyota, you'll be glad you visited these guys. More

Great Salesmen Not only helpful during the process but also readily for all my questions when I drove my shiny new Rav off the lot! Very low pressure and straightfor Not only helpful during the process but also readily for all my questions when I drove my shiny new Rav off the lot! Very low pressure and straightforward. Easy to deal with. More

The best place to buy a Toyota I had a great experience with Mountain State Toyota. I researched a lot, and they offer, by far the best rates. I'm a resident of Fort collins. The sa I had a great experience with Mountain State Toyota. I researched a lot, and they offer, by far the best rates. I'm a resident of Fort collins. The sales man was nice enough to pick me up from my place, and the hospitality was impeccable. Was also pleasantly surprized to receive a thank you gift from Mountain states. Thanks a ton. You guys are so cool !! Special shout out to Bo Bliss, the guy who made my car selection experience a great one !! More