Mountain States Toyota

We have purchased 3 vehicle from Mountain States, 2 brand new 4runners and a 24 thousand mile Tacoma over the past 4 years. Doan Vu has been our go to salesman for all three rigs! Mountain States does a good new 4runners and a 24 thousand mile Tacoma over the past 4 years. Doan Vu has been our go to salesman for all three rigs! Mountain States does a good job but really it's their folks on the ground like Doan and all the behind the scene players that make it a truly as stressless as it can be, Like Mike Dillon in finance, knew his stuff and we had great conversation too! When our friends and family need another Toyota, it will be Doan at Mountain States getting the call. What a great guy and experience! He was very responsive to all our needs from beginning to end! More

Purchase was 2022 June 1st Toyota Tacoma blue manual dream truck. Well where do we start sales Jim was great awesome communication along with just following up with me every step of the way. Now for the dream truck. Well where do we start sales Jim was great awesome communication along with just following up with me every step of the way. Now for the finance department (manager). Rude disrespectful false promises did not wanna work with me once they found out I was financing elsewhere. One of the worst experiences for a first time car buyer to have to go through. Reached out to corporate to address the situation follow day location manager reached out to speak of the situation we talked and from my understanding worked things out. I explained how I just wanted to buy the vehicle I have the money I had the approval all that was in my way was the fight back they gave me. Who would have thought if you had a sale why make it so difficult I wasn't going anywhere else I wanted that truck. Our discussion wasn't to take thousands off or this or that we agreed upon 500 to just be written out in a check and sent out. May 8th 2023 still no check received my thought is because the manager was so eager to push me out he made a false agreement just to get me out of there my mistake was to take his word (and handshake) and not get something written. Still love my truck, but would never recommend Mountain States Toyota to anyone. More

'Ty Scott was very attentive and kept me informed on my service. 'I was very happy. service. 'I was very happy. More

Fernando did a great job going through repair details in my car as well as keep me in the loop while I was there waiting for the service. Great and professional facility and service! The best in Denver ar my car as well as keep me in the loop while I was there waiting for the service. Great and professional facility and service! The best in Denver area if you want to receive the same service as other states provided. More

Jim Gallegos was great to work with. He responded to emails and phone calls immediately. He helped us get a vehicle that is perfect for us. He responded to emails and phone calls immediately. He helped us get a vehicle that is perfect for us. More

One dealer charged my credit card a $1000 to be in line for a 4Runner. Another dealer not only charged me $1000, but ran my credit and made me sign the v spec and sign a few other forms just to hold a veh for a 4Runner. Another dealer not only charged me $1000, but ran my credit and made me sign the v spec and sign a few other forms just to hold a vehicle. Mountain States said they would charge me to hold a Corolla, but never did. With the 4Runner, they never even mentioned it. No papers to sign, no credit checks. Nothing. Just, “We have a 4Runner coming that matches your specifications, do you want us to hold it for you?” That was it. That simple. No hassle. No markup above MSRP. Carrington was our salesman. He’s straight up and straightforward. I think Mountain States is your best option in Denver, and I’ve had dealings with several Toyota dealerships in the city. More

Would not use them, not friendly, treat you like you are just a number, well, sadly I am just a number but with funds to pay cash for the deal and will not be nickel and dimed with a "market adjustment". Wo just a number, well, sadly I am just a number but with funds to pay cash for the deal and will not be nickel and dimed with a "market adjustment". Would not recommend. More

If you like waiting in their service bay with other customers while watching workers walk past you like you don't even exist, this is your place to go! After nearly $1000 in cost for just maintenance ( customers while watching workers walk past you like you don't even exist, this is your place to go! After nearly $1000 in cost for just maintenance (was just the 60k mile maintenance), I had a brand new light on the dash I didn't have before. It took another 30 minutes to go back, wait for the cashier just to get anyone. Seriously, these people will walk right past you and not give two cents about you. I'm never going back! More

Thank you juan casillas and fernando acosta for all your hep, for keeping me posted about every single question i got they have an answer, the truck that I bought was wonderful so i give a juan casillas and hep, for keeping me posted about every single question i got they have an answer, the truck that I bought was wonderful so i give a juan casillas and fernando acosta 5 stars dor the way they treated me very kind and professional 😀😀👍👍 More

Thank you so much to Nick Kramer for all your help with purchasing my truck. Overall a very good car buying experience, thank you guys! purchasing my truck. Overall a very good car buying experience, thank you guys! More