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Mountain States Toyota
Denver, CO
1,973 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,973 reviews
January 14, 2016
Very glad I shopped at Mountain States I didn't intend to buy a news car, but my old one made the decision for me. I previously had 4 Toyotas in a 30 year period, 1 new and 3 used. They ob I didn't intend to buy a news car, but my old one made the decision for me. I previously had 4 Toyotas in a 30 year period, 1 new and 3 used. They obviously are reliable. Haven't dealt with Mountain States since moving to Colorado 8 years ago, but Lindsey in the internet department quickly responded to my inquiry. Mountain States is quite close to the retirement center where we live, and I visited because a sales associate at another dealership that I intended to visit was gone for the day. I met Bob right away, and he was very helpful. It quickly became obvious that a particular car had my name on it, but I always have to check cargo capacity of the small cars I buy. We headed home and made sure my wife's harp would fit (very close in a Plrius-C), and also checked my drums (small kit). When they did, we went back to the dealership and started the paperwork. I don't haggle when buying a car, and I've learned the value of a reliable dealership. The price on this Prius was good, and the dealership needs to make a profit to stay in business. Buying at year end is probably the best way to insure a reasonable price. I found that Mountain States has better prices and wider choice than many others in the area. I look forward to a good long-term relationship with Mountain States. More
by GaryK
Employees Worked With
Bob Ellis, Paula Lambert, Lindsey Loomis
January 12, 2016
very easy to purchase a car I purchased a used 2008 Toyota Yaris from Mountain states Toyota on Monday, January 11. My sales rep Drew Anderson made the transaction including a tr I purchased a used 2008 Toyota Yaris from Mountain states Toyota on Monday, January 11. My sales rep Drew Anderson made the transaction including a trade-in easy and painless. I will be back to buy another vehicle. Andrew More
by Adventure
Employees Worked With
Drew Anderson
January 10, 2016
Great buying experience Doan was wonderful! He was attentive to our needs and very helpful. He made the buying experience fun! We will definitely purchase from Doan and Moun Doan was wonderful! He was attentive to our needs and very helpful. He made the buying experience fun! We will definitely purchase from Doan and Mountain States again in the future. More
by Carrie
Employees Worked With
Doan Vu, Curtis Mannisto
January 08, 2016
Great experience!! We had a great experience with Ray Saccomano and Chris Moreno when buying our new Sienna! They were knowledgeable and gave us a great deal. We would h We had a great experience with Ray Saccomano and Chris Moreno when buying our new Sienna! They were knowledgeable and gave us a great deal. We would highly recommend them if you're in the market for a new vehicle! More
by Erin B
Employees Worked With
Ray Saccomano, Chris Moreno, Alex Robinson
January 08, 2016
Awesome! This was my first time purchasing/financing a car through a dealership. Mountain States Toyota was highly recommended to me and I was pleased that the This was my first time purchasing/financing a car through a dealership. Mountain States Toyota was highly recommended to me and I was pleased that the recommendation was spot on. The sales staff (Ray Saccomano) was very friendly and welcoming and made what is an intimidating process (esp. for a first time, inexperienced car buyer) relatively stress-free. Ray worked to get me into the best car for my lifestyle and financial situation and I'm really pleased with the results. I purchased a 2012 Scion XD with warranties at a fair, affordable price. Plus, in total only took about two hours, from showings to final purchase. Friendly and efficient, no gimmicks, no pressure. More
by zeedom
Employees Worked With
Ray Saccomano, Alex Robinson
January 07, 2016
Great and very welcoming I had a great experience getting a car at this location, everyone there worked as a team and gave me the best they could! I felt that I got a fair dea I had a great experience getting a car at this location, everyone there worked as a team and gave me the best they could! I felt that I got a fair deal and was not taken advantage of! I love it and will come back again More
by Katiedid96
Employees Worked With
Juan Casillas, Matt Mendez, Ryan Revis
January 07, 2016
Great car buying experience Recently purchased a 2009 Toyota RAV4 from Mountain States Toyota. My experience from beginning to end was completely satisfying. Patrick and Jerrod w Recently purchased a 2009 Toyota RAV4 from Mountain States Toyota. My experience from beginning to end was completely satisfying. Patrick and Jerrod were great to deal with. They had us in and out in 2 hours, which is unheard for when purchasing a car from a dealership. There was no haggling on price. The price quoted online was what I paid when I arrived at the dealership. They made the entire car buying experience enjoyable. I would highly recommend Mountain States Toyota to anyone looking for a great car shopping experience. More
by Dave_Toyota
Employees Worked With
Patrick Ericsson, Jerrod Sheppard
January 06, 2016
Great customer service! Recently purchased a 2014 Toyota Sienna from Mountain States Toyota. Everyone there has been great to deal with all the way from the initial sale to Recently purchased a 2014 Toyota Sienna from Mountain States Toyota. Everyone there has been great to deal with all the way from the initial sale to follow-up. No pressure and no hassle while we were looking and deciding. Everything was upfront and well explained. After buying we had to take the vehicle back several days later for some scheduled service. They discovered a screw in one of the tires that couldn't be fixed but would need to be replaced. it wasn't really their fault but our sales rep, Patrick Giusti, went to his manager, Ed Freehart, and he agreed to replace the tire at no cost to us. They also arranged to get us an additional key for the vehicle at no cost. Thank you both Patrick and Ed for providing such great customer service. I wouldn't hesitate to recommend Mountain States to anybody looking for a great buying experience with no hassle. More
by Tom5550
Employees Worked With
Ed Freehart, Jon Butsch, PATRICK GIUSTI
January 06, 2016
No pressure sales. Quality vehicles. Good service. We purchased both of our latest vehicles from Doug Morlan at Mountain States Toyota. He does not try and sell to us. He allows us to buy. He listens We purchased both of our latest vehicles from Doug Morlan at Mountain States Toyota. He does not try and sell to us. He allows us to buy. He listens to what we state we want and helps us find that vehicle. He then helps us get the best deal. We also take our vehicles to Mountain States Toyota for maintenance and repair. We feel that the work is quality, the scheduling is easy, and the customer service is good. More
by mtn_st_customer
Employees Worked With
Doug Morlan
January 05, 2016
Exactly what I need it! I experienced an excellent customer service, everyone is super friendly and helpful. I was not quite sure what car I wanted but Jim took the time to s I experienced an excellent customer service, everyone is super friendly and helpful. I was not quite sure what car I wanted but Jim took the time to show me some vehicles and show me what their monthly payments will look like. It almost took a moth to decide what vehicle I wanted and he was always happy to answer any questions I had. More
by gabby96
Employees Worked With
Jim Gallegos
