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Mountain States Toyota
Denver, CO
1,972 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,972 reviews
October 19, 2015
Best experience by far I've purchased many cars over the years from many different dealers. This was by far the best experience I've had. James made it easy from start to fi I've purchased many cars over the years from many different dealers. This was by far the best experience I've had. James made it easy from start to finish and even delivered my new Tundra to my home! Total pros here and the service is A+. Highly recommended! More
by Craytordan
Employees Worked With
James Longsdorf
October 18, 2015
Embrace the Unknown! Patrick (P.J. Giusti) was wonderful to work with at Toyota. The first time meeting Patrick, I didn't feel pressure to buy a vehicle. I walked away w Patrick (P.J. Giusti) was wonderful to work with at Toyota. The first time meeting Patrick, I didn't feel pressure to buy a vehicle. I walked away without buying a car that night, but Patrick continued to follow up and show cars that were in my price range. (And not the nagging type, that you typically deal with at dealerships) I trusted him completely with his knowledge about cars and SUVS. His honesty and integrity was above and beyond! Thank you! - Ellie More
by EllieRav4Sport
Employees Worked With
PATRICK GIUSTI
October 18, 2015
Best Dealership in Town. All about Respect Thank you Mtn States Toyota and specifically Emily Caldwell and Andy Im for our recent straight forward and hassle-free experience. I had leased a Thank you Mtn States Toyota and specifically Emily Caldwell and Andy Im for our recent straight forward and hassle-free experience. I had leased a 2012 Highlander circumstantially through another Denver-are dealership and needed to decide whether to go into another lease or buy out my car. We went to that original dealership first and were disgusted by their lack of professionalism. Felt like we were being led down a rabbit hole and we couldn't trust a word they said. We decided to go to Mtn States - what a breath of fresh air! Emily first set us up with the numbers over email, which saved a bunch of time going into our appointment. She even checked two different credit unions without us asking, just to make sure that we were getting the best rate. Emily set us up with an appointment with Andy, who was absolutely wonderful to work with. He respectfully led my husband and I through all the options in a non-pushy manner and helped us come to our best and most informed decision. We decided to buy out my car and couldn't be more comfortable with our decision. I will continue to use Mtn States for my maintenance and car buying needs. Gives piece of mind to know that there are still trustworthy dealers - like Andy - that want what is best for the consumer, not just what is best for their commissions. Andy is 100% professional and will have all of our future business. Thank you Andy! More
by HighlanderDriver
Employees Worked With
Emily Caldwell, Andy Im, Dustin Johnston
October 16, 2015
2016 4Runner Purchase We were very pleased with the entire experience buying our new 4Runner from Mountain States. From our initial contact via e-mail with Chris to the pu We were very pleased with the entire experience buying our new 4Runner from Mountain States. From our initial contact via e-mail with Chris to the purchase of the vehicle with the assistance of Yousef, it went smoothly and we were treated extremely well. We could see throughout the process that they make customer satisfaction a priority. Alex in finance was friendly and efficient. We never felt any pressure and we were able to select a vehicle that meets our needs with no hassle. More
by tambir
Employees Worked With
Chris Freehart, Yousef Malki, Alex Robinson
October 16, 2015
Amazing! The best experience I ever had buying a car Drew Anderson is the finest Sales consultant I have ever dealt with in all my years of buying cars, which started in 1964! He was so helpful and neve Drew Anderson is the finest Sales consultant I have ever dealt with in all my years of buying cars, which started in 1964! He was so helpful and never once pressured us and actually encouraged us to think about his offer before making our decision. The whole purchasing process went smoothly thanks to Drew, his manager, Jason and Jerrod, the finance person. Drew took so much time with us and went over every aspect of our new Rav4 and how to operate every thing. He is truly an amazing person. Please request him if buying a vehicle. You will be so pleased.. Thanks, Drew, for your excellent people skills and wonderful personality.. More
by Aunt Liz
Employees Worked With
Jason, in management, Drew Anderson, Jerrod Sheppard
October 12, 2015
Was not VIP experience Did an autotrader instant cash quote online. When I contacted this dealership, who contacted me about the Instant cash quote, I was told they were to Did an autotrader instant cash quote online. When I contacted this dealership, who contacted me about the Instant cash quote, I was told they were too busy for me that day. When I scheduled the time for a different day they offered nearly $1000 less than what the autotrader system quoted. Because they were too busy to see me I had already lost out on the vehicle I wanted to purchase so I happily walked out. Very unlikely I will seek doing business with them ever again. More
by jackwagonfps
Employees Worked With
Patrick Ericsson, Chris Freehart
October 12, 2015
Great purchasing experience Sales rep was knowledgeable, courteous, and was an all around great experience . Great selection of used cars to choose from. Everyone was very friend Sales rep was knowledgeable, courteous, and was an all around great experience . Great selection of used cars to choose from. Everyone was very friendly and personable. More
by AndyA44
Employees Worked With
Jen Decker
October 12, 2015
Great Dealership Friendly Staff I bought a 2012 camry hybrid with 31,000 miles which was the best deal on this car in the Denver area. Car is in great condition and was valued below I bought a 2012 camry hybrid with 31,000 miles which was the best deal on this car in the Denver area. Car is in great condition and was valued below Kelly Blue Book value. Derek was very nice to work with and had a no pressure kind of attitude which I really enjoyed in a salesman. Alex was also great in finance and had a great sense of humor. From my experience I highly recommend this dealership to future buyers! More
by Zeb80
Employees Worked With
Derek Garcia, Alex Robinson
October 11, 2015
New 2016 4Runner at a price that couldn't be beat I just purchased my dream car - a new 2016 4Runner and the price, service and ease of this was better than I could have hoped for. I fully expected t I just purchased my dream car - a new 2016 4Runner and the price, service and ease of this was better than I could have hoped for. I fully expected to be frustrated and hating this experience but it went very well. They even worked to get the 4runner that had just arrived that morning ready for me to drive off in very short time. Doug didn't quite sell me as much as provide me with all the information, and price, that I needed to make a decision for myself. I've purchased over a dozen cars by this point in my life and he and Ryan (finance) offered up the extras but did not push (big turnoff for me). Thanks guys. More
by Happy4RunnerDrvr
Employees Worked With
Doug Morlan, Ryan Revis
October 09, 2015
Shopping Made Easy After my 2010 Corolla was rear ended and totalled, I headed to Mountain States Toyota in hopes of buying my third Corolla from there. Scot quickly app After my 2010 Corolla was rear ended and totalled, I headed to Mountain States Toyota in hopes of buying my third Corolla from there. Scot quickly approached and us (myself, my 15 year old son and 12 year old daughter) and asked what we were in search of. He listened to my story and was very compassionate to what I was looking for, keeping in mind my budget and color specifications. I judge most places and employees of those places by how my children are treated. He treated my children with respect, and patiently answered all our questions. He was not pushy, did not pressure me at all. After an hour or so of driving through the lot, we chose a 2014 Camry, and we left with it that day even though my insurance check had not been received yet. Scot returned my rental for me, got me through finance pretty quickly (thanks, Ryan), and was genuinely interested in my satisfaction. He noticed that my Camry had no floor mats and he promised to find me some. And he made good on that promise. He even put in the floor mats! He returned every call promptly and followed up on any question I asked. Ask for Scot the next time you visit Mountain States Toyota. More
by Lcreggie2000
Employees Worked With
Ryan Revis, Scott Marzorati
