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Mountain States Toyota

Denver, CO

4.2
2,010 Reviews

201 W 70th Ave

Denver, CO

80221

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Showing 152 service reviews

April 27, 2026

Staff and service was amazing. Understood that it wasn't to be an impulse buy. But a thought through check. More

by riggstom.tr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Crouse, Jerrod Sheppard
May 18, 2026 -

Mountain States Toyota responded

Thank you for your kind words! We're thrilled to hear that our staff and service provided you with the support you needed for a thoughtful purchase. Your feedback reinforces our commitment to being customer-centric and trustworthy, and we hope to welcome you back soon for another quality experience!

January 02, 2026

He is an awesome, not only dealer also true advisor and consultant. A very patient and calm guy, because of home we bought the car which we’re looking after for a year More

by getacheww2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Knippelberg
Jan 08, 2026 -

Mountain States Toyota responded

Thank you for the wonderful review! We are so glad that you enjoyed your experience at Mountain States Toyota.

August 16, 2025

They have great pricing on new cars but their service department always wants to upsell. They require an appointment for services or you have to leave the car for 3 days. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Galloway, Blake
Aug 21, 2025 -

Mountain States Toyota responded

Thank you for the wonderful review! We are so glad that you enjoyed your experience at Mountain States Toyota.

August 03, 2025

Took my car in for a service that would be taking all day. Because of this I was given a courtesy rental. Although I didnt have to pay for rental I still opted into the daily insurance. Well my car then More

by liindsayyy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed don’t remember
Aug 16, 2025 -

Mountain States Toyota responded

I would like an opportunity to fix this for you. I would like to get this resolved and also find out how we didn't get back to you after 10 attempts. Please call me so that I can help. 303-302-8888 Sean Kramer - General Manager

June 06, 2025

We are in a very difficult situation. We are currently broken down between Bryce Canyon and Zion national parks. We called MST to get some advice on error messages to see if we could co More

by hooknliberty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Blake
Jun 17, 2025 -

Mountain States Toyota responded

I am very sorry that you had trouble getting in touch with us when you were having an issue with your vehicle. I will be addressing that with those involved to see how we could have done better here. Thank you for your feedback. – Sean Kramer – General Manager

May 01, 2025

HORRIBLE! my car was vandalized while undergoing service at the dealer and they refuse to take accountability. I have before and after pics, and video. My c More

by viennasegura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Kramer, Felix Warwas
March 20, 2025

I had a great experience from Sales Person, Mr. Solis, Finance, and Service Department! They made everything very easy. They even provided a rental for the day! Thank you! More

by Nese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Solis
Mar 26, 2025 -

Mountain States Toyota responded

Thank you for the wonderful review! We are so glad that you enjoyed your experience at Mountain States Toyota.

January 07, 2025

Work completed on time and done well. The staff was very organized, helpful and friendly. More

by Larry
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobbi Myrick
Jan 15, 2025 -

Mountain States Toyota responded

Thank you for the wonderful review! We are so glad that you enjoyed your experience at Mountain States Toyota.

May 02, 2024

I had to wait for 2 hours for a scheduled 5k maintenance, and I believe this is unacceptable. The service at this place seems to be deteriorating at an alarming rate. More

by Usertyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fernando Acosta
September 13, 2023

had a recurring problem I had taken it there twice before.called the assistant manager 3 times too notify still a problem and he never returned my calls. More

by kenp1691
Recommend Dealer
No
Employees Worked With
Robert Flagolle
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