Mountain Valley Motors Inc

Nothing but great support We have purchased a new car, plus had various services done for our new and used cars. I saw two negative ratings and had to speak up. The staff a We have purchased a new car, plus had various services done for our new and used cars. I saw two negative ratings and had to speak up. The staff and sales folks have been nothing but helpful and supportive. Credit had a smooth process, and they gave use all the support we needed during the purchase. Folks in the service desk have been helpful and keep us up to date with any an all communication required. Please don't take these other folks ratings as the norm. More

Jason in Sales is a Liar Terrible customer service and liars. I have been in contact with Jason in sales and he straight out lied to me. The dealership ran my mother's credit Terrible customer service and liars. I have been in contact with Jason in sales and he straight out lied to me. The dealership ran my mother's credit and she had been pre approved to purchase a truck on Saturday 12/30/17. She went back home to discuss it with me. We then called Jason and advised him that we wanted the truck. We asked Jason if he can hold the truck until Wednesday 01/03/18, since the dealership is far away from where we live. He said that was perfectly fine and asked for a credit card number, which we willingly gave him the credit card number. I called jason on 01/01/2018 and confirmed again that we will be going to the dealership on Wednesday morning. It is now Wednesday and we're halfway to the dealership that is an hour and a half away from where we live and he calls stating "Sorry, truck was sold yesterday". Jason assured me that the truck would be held but he didn't fulfill our agreement. What was even the point of holding my mother's credit card if he wasnt going to hold the truck. Please do not do business with this dealership. They will deceive you. More

Never Again!!! We traded in our truck back in July, it is now December and the traded in truck still has not been paid off. The account is overdue and no one at the We traded in our truck back in July, it is now December and the traded in truck still has not been paid off. The account is overdue and no one at the dealership seems to care about this situation while my note still remains unpaid on the truck they traded in that they have already sold!!! Don't trust this dealership to pay off your trade in a timely manner, because they won't! More