Mountain View Chevrolet

Ethan Great Service Ethan listen offer what we where looking for and went out in the rain to move other trucks to test drive the truck we purchase . Ethan Great Job . Ethan listen offer what we where looking for and went out in the rain to move other trucks to test drive the truck we purchase . Ethan Great Job . More

Awesome customer service Our salesman Corbin Voiles made us feel right at home. He answered all our questions and got us into a nicer new car with a good monthly payment. Our salesman Corbin Voiles made us feel right at home. He answered all our questions and got us into a nicer new car with a good monthly payment. More

Nice salesman Logan was very nice and understanding what I was looking for. He took the time to here my as a person and picked a nice car for me and my kids. I have Logan was very nice and understanding what I was looking for. He took the time to here my as a person and picked a nice car for me and my kids. I have a dodge caravan and didn’t want to get a small car. He was very understanding when my son wasted water all over our paperwork so with that he is very NICE AND UNDERSTANDING MAN! Thanks for your help Logan!!! More

Made the Deal Work Logan and Napolean worked hard to work my deal out and trade as close as possible, toward my offer. Great Job Guys, and I will Look for my next Chevr Logan and Napolean worked hard to work my deal out and trade as close as possible, toward my offer. Great Job Guys, and I will Look for my next Chevrolet Purchase at Mtn. View Chevrolet, (First). More

experience they worked with us to get the very best deal possible. I only came in for repairs, but left with 2 cars. almost for the price of one. not sure how th they worked with us to get the very best deal possible. I only came in for repairs, but left with 2 cars. almost for the price of one. not sure how they did that More

Super nice and polite salesman We were very happy with our salesman Korey. He kept up to date on the status of our purchase and would recommend him to assist you too. We were very happy with our salesman Korey. He kept up to date on the status of our purchase and would recommend him to assist you too. More

Multiple chances multiple failures Here’s a story of over a year of awful service from this dealer. I bought my used Audi from this dealer in around August of 2017. From the beginni Here’s a story of over a year of awful service from this dealer. I bought my used Audi from this dealer in around August of 2017. From the beginning this place was not on their game. The loan approval process took 2 hours... this has taken me 15 minutes in the past. I was then told that the car wasn’t ready to go and needed to go through detailing after it was bought. I was sent home in a rental and told to come back the next day. The following day, I arrived to a vehicle that had not been detailed or serviced.... another unnecessary 2 hour wait followed. This is where to awful experience usually ends with a dealer but I made an awful mistake with my loan. I purchased a life time oil change and tire rotation policy with the car. This is where the real frustration began. I go to leave and they don’t have the plates I gave them to be transferred to the car on it. I have to wait another hour for them to find it. My service was also supposed to cover one key replacement a year. The key I was given died as I go to get in the car to drive off the lot. They say no big deal and order me a replacement. Once o get said replacement it is only the FOB and not the Kay that is part of it. Beyond that, they cannot program it and won’t help with the cost to get a key cut or the fob programmed from Audi. This was all on me. Literally died as I was getting ready to drive it off the lot. Months later I go in for my first oil change, took 4 hours but everything seemed okay in they end. Wrong. I get home and my hub cap is missing. They didn’t lock it back in place. At least they replaced it. Literally 2 weeks after I let them service it I have catastrophic engine failure and have to replace the entire engine. $7,000 out of pocket but I knew that there wouldn’t be any concern from them. Engine gets replaced, drive for a few months, and it’s time for another oil change. I’ve already paid for this lifetime service so I decide to not waste my money and give it another shot. This time I wait another the hours and get informed that they destroyed to threads in my oil plug and they will have a replacement here in 45 minutes. 3 hours turns into 5. Demand an update and I’m told it’s on the way. After 7 hours of waiting for an oil change I am told that it won’t be here today and I will be sent home in an enterprise car... I get a manager and explain how tired I am of all this and tell him I just want a refund out of this lifetime service deal minus 2 oil changes. This jerk responds back from my request to never come back to their store and walk away with a refund by telling me that my next oil change will be free.... I ALREADY HAVE “FREE” OIL CHANGES. I BOUGHT LIFETIME ONES WITH MY ORIGINAL PURCHASE. In the end I come back the next day to a fixed car and leave. I don’t know what I was thinking going back again... but I did. I made sure and scheduled the oil change this time and arrived a little before my appointment. An hour and a half later I leave, happy for once and even schedule another appointment because this one went so well. I was wrong. I just got done scratching my knuckles to pieces in a sketchy parking lot, ripping the plastic from underneath my car loose because it was being held on by one screw and dragging the ground. THEY CANT EVEN REATTACH THE PLASTIC TO PROTECT THE UNDERCARRIAGE CORRECTLY. TL;DR: This dealer cannot service or do anything correctly on the first try. They break something every time and don’t care. They won’t refund or work with you. They will lie to you about when things will be done and will underdeliver and agree to things they won’t do. More

Great car shopping experience! Sean Montgomery was very friendly and knowledgeable. He made the entire process simple and stress free. Also Sean Moses in Financing was awesome he ex Sean Montgomery was very friendly and knowledgeable. He made the entire process simple and stress free. Also Sean Moses in Financing was awesome he explained the options in full details. I’m very happy with my new 2018 Malibu More

Great experience. Maria went above and beyond to help us get the car we wanted and at the payment that we needed. She was very friendly and she did not seem like your Maria went above and beyond to help us get the car we wanted and at the payment that we needed. She was very friendly and she did not seem like your typical sales person. I will recommend Maria to all of my friends and family. More

Awesome I had a great time they worked with me to get me out of a underwater car. Just wished they did the undercoating for my truck. Abdul was awesome he wor I had a great time they worked with me to get me out of a underwater car. Just wished they did the undercoating for my truck. Abdul was awesome he worked his tail off to get me into a new auto. More