
Mountain View Nissan
Chattanooga, TN

Is this your dealership?
Filter Reviews by Keyword
By Type
336 Reviews of Mountain View Nissan
I had currently owned a Nissan Altima that I purchased in Oak Ridge, TN in 2003. So when I visited the dealership I knew I wanted another Altima because my previous car was dependable and I only had minor me Oak Ridge, TN in 2003. So when I visited the dealership I knew I wanted another Altima because my previous car was dependable and I only had minor mechanically problems after 8 years and almost 200,000 miles. The three employees I had contact with were friendly. I was referred by my coworker to see Thomas. Thomas then introduced me to Hosea, my salesman. He was very knowledgeable in his area of expertise. After picking out my new car, Hosea sent me to see David Raines. David quickly went over my contract misleading me to believe that I purchased my car with many different warranties included. When he reviewed the warranties he did not mention that the extra warranties were optional. He also failed to mention the price of the warranties. Once I got home I sat down and read over the entire paperwork realizing I was charged for the warranties and that I only received $1500 for my trade in when I was told I would get $2500-$3000. I was disappointed and felt deceived. I called Hosea with questions. He said he sold me the car and after that he had nothing to do with what was written up on the contract. He told me I could talk to LeAnn to see if I could cancel the extra warranties. After speaking to LeAnn she suggested that I talk to David Raines before canceling. David explained all the warranties in great detail. I told him he failed to tell me the charge for the warranties and that they were optional. David responded saying,"Nothing in life is free". In writing I requested that the extra warranties be canceled. LeAnn told me that it would be taken off at the end of the loan. For this reason, I have lost trust for dealership and was very unhappy with my purchase. Today, I am enjoying my 2012 Nissan Altima because I know that no one prospers in getting over on God's children. Thank you for your time and interest in my experience at your dealership. More
Jeanette was an outstanding salesperson. She was easy to work with,and she was very helpful in finding the vehicle that we wanted, and helping us to drive that vehicle home. I will continue to visit Jeanett work with,and she was very helpful in finding the vehicle that we wanted, and helping us to drive that vehicle home. I will continue to visit Jeanette @ Mtn. View Nissan for all my vehicle purchases in the future. Jeanette went out of her way to make us feel comfortable, and to take care of us as her customers, and has always since stayed in touch, and helped in whatever our needs may have been. I will highly recommend her to my friends and family when they are in the market for a new vehicle. More
I cannot say enough about the service we have received at this dealership. They are very caring, attentive, and knowledgeable. We will never buy a car anywhere else, and have already referred our friends and this dealership. They are very caring, attentive, and knowledgeable. We will never buy a car anywhere else, and have already referred our friends and family. More
This is the second car I have purchased from Mountainview (my 3rd Nissan) and both times I worked with Jeanette. (I requested her the 2nd time.) She is one of the best sales people I have ever met. She is (my 3rd Nissan) and both times I worked with Jeanette. (I requested her the 2nd time.) She is one of the best sales people I have ever met. She is not pushy, more than willing to answer all my questions, and takes my preferences in consideration. Since I will be retiring next year, I intend to trade my Versa in the fall for a 2013 and will most certainly ask for Jeanette. As for the rest of the dealership - they are the best! They go out of their way to give their customers good service. For example, one afternoon a month or two ago, I hit a curb and busted the tire all to pieces. Not knowing who to call I called Mountainview. I thought they would tell me who to contact. They do not normally offer roadside assistance but I was not far from the dealership and everyone knows me. In less than 30 minutes, they had put on the "donut" for me, then mounted a new tire and I was back on the road with only a few jokes about watching out for curbs walking in front of me. I highly recommend both Jeanette and the dealership to anyone looking for a car. Sincerely, Mary Kisting More
I had overall GREAT service from this dealership. Troy Radtke was a pleasure to work with, and I will be recommending people to go see him for their new car purchases. Radtke was a pleasure to work with, and I will be recommending people to go see him for their new car purchases. More
I was very pleased with the service that Sandy Pursley expressed during my experience with Mtn. View. I started my inventory search online and I was very impressed with the detailed response on the invent expressed during my experience with Mtn. View. I started my inventory search online and I was very impressed with the detailed response on the inventory I was interested in. This made my experience personalized and I ended up getting exactly what I wanted. Couldn't be happier. More
Ryan was very professional and explained the car features. He did a follow up call to check on how we liked the car. He went above and beyond trying to find the right car for us. We will certai features. He did a follow up call to check on how we liked the car. He went above and beyond trying to find the right car for us. We will certainly come back to Mountain View for a next car and Have Ryan sell us another one. More
mtn view nissan was great with everything. i have dealed with other dealerships before and they were nothing compared to mtn view nissan. i would recommened mtn view nissan to anyone i know who is intereste with other dealerships before and they were nothing compared to mtn view nissan. i would recommened mtn view nissan to anyone i know who is interested in buying a car. More
My experience was amazing Stephen was very helpful and friendly. He answered all questions given to him and check with me on a weekly basis to make sure everything is good. I couldn't have asked for a bet friendly. He answered all questions given to him and check with me on a weekly basis to make sure everything is good. I couldn't have asked for a better lace to of purchase my first car from with all the. Friendly helpful employees. More
I was extremely satisfied with my overall experience at Mountain View Nissan. Dusty was very friendly and extremely helpful from beginning to end as well the financing staff. Thank you all so much! Mountain View Nissan. Dusty was very friendly and extremely helpful from beginning to end as well the financing staff. Thank you all so much! More