Mt. Ephraim Chrysler Dodge

Joe Giunta, Service Manager, and Lee Collins, Body Shop Manager, are outstanding when it comes to customer service. Both work with me at my convenience. I recently had body and paint work done. The quality Manager, are outstanding when it comes to customer service. Both work with me at my convenience. I recently had body and paint work done. The quality of both was above reproach. During the process, it was discovered that the power steering pump bolts were backing out putting a severe strain on the pulley which was grinding into one of the aluminum housings. Upon paint work completion, the vehicle was immediately accepted into the service area, and the power steering pump issue was corrected. I picked the car up and when I stopped for gas, it required a jump to restart. I took it back to Mt. Ephraim Dodge Service, and Joe immediately took the car in. Everyone I've come in contact with at this dealership is truly professional and now has my loyalty. I am a Chrysler product fan, and will deal with no one else in the future. On a scale of 1 - 10, they are an 11. More

We were referred from a client to this dealership and Sergio Morales. I was amazed at how friendly they were there, normally you would go to a dealership and they are trying to hustle women, but they wer Sergio Morales. I was amazed at how friendly they were there, normally you would go to a dealership and they are trying to hustle women, but they were very nice and very helpful. The price was a little more than our spending limit, but we are very satified with the car and we think it is worth it. I would say that they were pretty accurate on the type of car that my spouse and I were looking, it only took three cars until we found the perfect one. I will definetely refer this dealership to my friends and family. Thanks again Sergio! More

Everyone I came in contact with at this dearlership was extremely professional, helpful and friendly. My salesperson was Grant. He was extremely helpful and guided me through the process very nicely. I extremely professional, helpful and friendly. My salesperson was Grant. He was extremely helpful and guided me through the process very nicely. I would refer anyone to Mt. Ephraim Dodge. It is a top notch organization. They aren't about high pressure sales tactics - just helpful guidance. I will back back for sure! More

John Ohanian is the only reason why I bought 2 brand new cars there (2013 Dodge Journey and 2013 Dodge Dart Ralley). The rest of the staff is great as well. I had car repair for my wife's Journey which I wo cars there (2013 Dodge Journey and 2013 Dodge Dart Ralley). The rest of the staff is great as well. I had car repair for my wife's Journey which I would recommend anyone to go to. The sales man John is so good I talked my mother in law into trading her car in and she too bought a car from Mt Ephraim Chrysler Dodge. Reason why not all 5's is not on Johns part but I have been back 5 times (3 times for the same problem) with my 2013 Dodge Dart Ralley. I love the car but hate the head ache of bring this car back over and over. Bottom line, even with my problems I still would by my next new car from John here at Mt Ephraim Chrysler Dodge. More

My overall experience was excellent. Joe, the service manager, went above and beyond to ensure they met my warranty needs. He informed me via phone nearly every step of the way. manager, went above and beyond to ensure they met my warranty needs. He informed me via phone nearly every step of the way. More

Over the years, I have been to many car dealerships but the salesman, John Ohanian, and the whole sales process of our new Ram was just outstanding. John was very professional, knowledgeable ,kind, and con the salesman, John Ohanian, and the whole sales process of our new Ram was just outstanding. John was very professional, knowledgeable ,kind, and considerate; rare qualities today. We really appreciate all his help and we are now long term customers! Thank you! G. Carroll- Lee More

My truck buying experience at Mt. Ephraim Ram was better than I could have ever expected. Having been through several car buying experiences in my lifetime I wasnt much looking forward to the "process" and than I could have ever expected. Having been through several car buying experiences in my lifetime I wasnt much looking forward to the "process" and never have I left a dealership feeling excited, satisfied, and comfortable with the large purchase I was making. I was so fortunate to have walked into Ed Heisler when I pulled into the lot. While I was only coming into browse, from the beginning Ed's main focus was finding me a truck that I, and my family, would be excited about. I was a little uncertain about what I actually wanted in my truck, but that didnt frustrate Ed. He showed me everything I had even the slightest interest in and we took several test drives in various trims. I even brought one back to the house to get the wife's opinion. Despite all my uncertainty, Ed never once got irritated and simply reminded me that all he cares is that I choose something that makes me happy, he didnt care how long it took me, even though it took me about a week. I finally decided on a truck that I would have no regrets about. There was no hassling me to hurry up and pick something, no hassling me to purchase extended warranties or any number of other things that nearly all other dealerships try pitch you. In fact, I didnt feel like they were trying to sell me anything, Ed and the dealership simply provided me great customer service and a comfortable buying experience as I shopped for a vehicle. I would strongly recommend visiting Ed Heisler at Mt Ephraim Dodge/Ram if you are in the market for a vehicle (they dont only sell trucks) and tell him I said "Hi". More

Came on to the lot looking for a new car; salesmen were not only friendly and relaxed, but did not rush or pressure me at all. They let me take my time and waited till I narrowed my search down to present not only friendly and relaxed, but did not rush or pressure me at all. They let me take my time and waited till I narrowed my search down to present me with specs. They were not only knowledgeable they made sure that I found exactly what I wanted. They also took the time to work within my budget and not make any impulsive decisions. I would use this dealer for all my future car purchases. More

These guys are great! I went in out of curiosity because i saw a 2011 hyundai sonata on their online website that looked like a beautiful car. Ive rented one in the past and was looking for a nice one that i saw a 2011 hyundai sonata on their online website that looked like a beautiful car. Ive rented one in the past and was looking for a nice one that i could afford for a while.the customer service was top notch and the deal was made very easy. no pressure/ hassle free for exactly what i wanted to pay monthly and term. they also gave me the best competitive price for my trade in vehicle also. Matt was a great salesman, I look forward to dealing with them again in the future. More