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Mt. Ephraim Chrysler Dodge - Service Center

5.0

64 Lifetime Service Reviews

620 N Black Horse Pike, Mount Ephraim, New Jersey 08059

64 Reviews of Mt. Ephraim Chrysler Dodge - Service Center

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January 18, 2019

"First service on my ram truck"

- Maurice

Nice and pleasant experience.I thought this kind of service did not exist anymore,especially after dealing for many years with a honda dealership.Definitely i will be coming back indifinitely...

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Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Eric Spinelli
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 15, 2019

"Service "

- Waltbuzz

Pleasant experience, the professionalism of the staff is 2nd to none. They called when the truck was done and explained everything .Thank you so much !!!

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Recommend Dealer
Yes
Employees Worked With
Joe Giunta
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 10, 2019

"I was treated like a welcomed customer"

- Jchobby17

I am always treated well every time I go there. Questions are answered immediately. Always leave with a note of content. And I believe that I should be able to express my answer in as few words as possible as long as I leave a great answer

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Recommend Dealer
Yes
Employees Worked With
Joe Giunta
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 02, 2019

"Good service "

- KayBreezy

The staff at Chrysler Dodge Service Center was very pleasant. Service performed was excellent and under the one hour time frame that was estimated. I was able to get seen within one week of scheduling an appointment.

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Recommend Dealer
Yes
Employees Worked With
Joe Giunta
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 24, 2017

"Service"

- Asap1420

I had to bring my Jeep srt in because the check engine light came on. I dealt with John smashey and he made my whole experience very easy and in a short amount of time. Everybody is very knowledgeable and extremely nice here.

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Recommend Dealer
Yes
Employees Worked With
John Smashey
December 15, 2016

"Serivce Dept this location worst"

- GoToCherryHill

Joe.....that's all I need to say. Joe is only nice if your car needs an oil change or a button replaced, if its in depth he looks like an mean old grandpa who don't want company over during his football game on tv. Go to Cherry Hill Dodge, they same company but the service is great there.

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Recommend Dealer
No
Employees Worked With
Joe Giunta
1.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Dec 19, 2016 -

Mt. Ephraim Chrysler Dodge responded

Hello, I would like to help more fully understand what happened with your service visit. Would you please provide me with your contact information? Or you can reach out to my Service Mgr., Jim Byrne at 856-931-2780 ext.123. I'm sorry to hear that we did not deliver an excellent experience. Best Wishes, Pete Clark - Customer relations mgr. 856-931-0749

Dec 19, 2016 -

GoToCherryHill responded

Thank you Pete for answering back, but this is just something that can not be fixed. Only guy that could probably do something would be Charlie (the owner) but I know he is a busy guy, so really not worth it to try to fix the issue with you Pete. My words say it all, Cherry Hill Dodge worked with me, found my problem and not wasted my time like Joe and his team did. The sales team is awesome, I love those guys, but if you want car work done then goto Cherry Hill Dodge, they want to help you. Thank you for asking Pete, your a great guy too.

November 14, 2016

"Service Dept. for our Dodge Dart"

- Linda Keyek

Every time I visit this Service Dept., they are so pleasant and welcoming! This time I again had service from Joe, he is friendly and personable, makes one feel at home. I always wait for my vehicle whether it's my Dodge Dakota Truck or the Dodge Dart, the waiting area is comfortable, there's always coffee available,TV, and if you are hungry Snack and Soda Machines.When the vehicle is completed, they come in and give you it's location and information for payment. Thanks for great service! Linda R. Keyek

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Recommend Dealer
Yes
Employees Worked With
Joe Giunta
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nov 14, 2016 -

Mt. Ephraim Chrysler Dodge responded

Thank you so very much for the 5 star review regarding your "pleasant" service visit. We greatly value your business!

November 04, 2016

"8000 Mile Service-2016 ScatPack Charger"

- stclouser

I was able to get off of work a little early, and knew that I wanted to get some maintenance done on my car. Usually calling a dealer service department is an appointment a week or so in the future. Joe picked up my call, I explained that I was close by, and asked if he could arrange an appointment. He was able to accomodate me then. It was at night also! He also advised me that there was a flash due for the PCM in my vehicle that they would be taking care of. reccomend anyone especially with a late model hemi to go see them for service. Bill in parts area has always helped me find what I have needed and he now stocks SRT oil filters for the GEN III hemi. Alex, Steve, and the rest of the sales staff also greeted me as I enetered the showroom. Thanks for a great experience

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Recommend Dealer
Yes
Employees Worked With
Joe Giunta
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Bill Miloszenski
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Ken Boody
Nov 04, 2016 -

Mt. Ephraim Chrysler Dodge responded

Thank you very much for 5 star review regarding your Parts and Service visit. We are here for all of your automotive needs! See you soon...

June 25, 2016

"Always a good experience"

- g-man92

I have had my Jeep and both of my Dodges in for service at Mt Ephraim Dodge on several occasions and feel as though I am treated as a friend as much as a customer. I usually deal with Joe Giunta and have always found him to be helpful and accommodating to my needs. It's always a pleasure to bring my cars into the dealership where by now I am greeted by name by staff ranging from service writers to technicians to lot attendants, etc. I have even used the body shop on occasion with equal satisfaction. I would recommend Mt Ephraim Dodge to anyone seeking a top-rate automotive experience.

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Quality of Work
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Recommend Dealer
Yes
Employees Worked With
Joe Giunta
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
June 14, 2016

"Customer Service at Mt. Ephraim Dodge"

- Tio63

Without a doubt, Mt Ephraim has the best customer service department. Had an issue with my Key Fob and they were able to accommodate me and fix the problem. My engine light came on and they were able to fit me in and take care of the problem right away. Joe and Jordon were very helpful. I highly recommend Mt. Ephraim Dodge.

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Joe Giunta
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Jordan Katz
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