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Mt. Ephraim Chrysler Dodge - Service Center

Mount Ephraim, NJ

4.5
256 Lifetime Reviews • Review Dealership
Call Service Center (856) 931-2000

257 Reviews of Mt. Ephraim Chrysler Dodge - Service Center

Sort by
March 08, 2021

"Nate was perfect customer service was amazing the wait..."

- dramamama1428

Nate was perfect customer service was amazing the wait was shorter than expected thumbs up for having grade a service thanks a whole bunch happy

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
Other Employees : Nate
Report | Print
Helpful
March 04, 2021

"Good service. My question is that why do these surveys..."

- Rudy

Good service. My question is that why do these surveys always focus on those at the bottom of the pyramid and never ask questions about corporate decisions such as features, design, and other things?

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Tom McMullin
5.0
Report | Print
Mar 05, 2021 -

Mt. Ephraim Chrysler Dodge responded

Rudy, thank you for taking the time to write a review! We’re thrilled to hear you were pleased with the high level of customer service with Tom. We appreciate the positive feedback, and we are looking forward to seeing you in the future at Mt. Ephraim Chrysler Dodge!

Helpful
March 01, 2021

"The service from Nate was above and beyond. He kept me..."

- dwwilliams24

The service from Nate was above and beyond. He kept me involved with the progress of my vehicle. It was ready when he said it will be ready.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Tom McMullin
5.0
Chris Roberts
5.0
Other Employees : Nate
Report | Print
Mar 02, 2021 -

Mt. Ephraim Chrysler Dodge responded

Thank you for the excellent review! We are happy to see that Nate's amazing service was communicative and thorough. If Mt Ephraim Chrysler Dodge can do anything else for you, please be sure to let us know.

Helpful
February 27, 2021

"Bob Ingelido, the service manager went above and beyond..."

- Kgranwehr

Bob Ingelido, the service manager went above and beyond ensuring my new radio was programmed correctly after the radio was installed. He personally spent time coordinating the satellite components to ensure their signals were being relayed and downloaded correctly. He explained the entire process which was very informative and greatly appreciated. The rest of the team in the service dept was on point as well. You have a good leader at the helm!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Tom McMullin
5.0
Chris Roberts
5.0
Other Employees : Bob Ingelido
Report | Print
Feb 28, 2021 -

Mt. Ephraim Chrysler Dodge responded

Thanks for taking the time to leave feedback! We're so glad that we were able to help you out! Please don't hesitate to reach out to us if there's anything more we can do! Take care

Helpful
February 27, 2021

"The experience at that dealership is so amazing they..."

- timmycmd

The experience at that dealership is so amazing they greet as a human being.. truly works with you on becoming an owner.... maybe that’s why I got three cars from there.. I will requirement anybody who is looking for a new or used car to come check them out from THIER friendliness to the understanding of the customers needs is unquestionable the BEST

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Tom McMullin
5.0
Chris Roberts
5.0
Debbie Green
5.0
Joe McErlean Jr.
5.0
Jil Gladfelter
5.0
Report | Print
Feb 28, 2021 -

Mt. Ephraim Chrysler Dodge responded

We are so pleased you enjoyed your visit to Mt. Ephraim Chrysler Dodge! It means the world to see we have earned your trust! Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
February 27, 2021

"It is always a great experience at Mt I Dodge. The..."

- debtropp

It is always a great experience at Mt I Dodge. The service is professional and very friendly. Expert service all the time. The follow up email as to what services were provided, is greatly appreciated. Thank you for all you do. A shout out to Carla. She is so friendly and easy to talk to!!!! Thank you Carla.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Tom McMullin
5.0
Chris Roberts
5.0
Anthony Laganella
5.0
Other Employees : Carla
Report | Print
Feb 28, 2021 -

Mt. Ephraim Chrysler Dodge responded

Hi, thank you for taking the time to leave a review for us at Mt. Ephraim Chrysler Dodge. We're happy we could meet your expectations! We are stoked you had a great experience! If you have any further questions, please give us a call. We're always happy to help!

Helpful
February 24, 2021

"Dealing with a bad situation I had going it was still a..."

- badscout007

Dealing with a bad situation I had going it was still a great experience with the dealership. Very nice and professional in the service department.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Nate in the service department
Report | Print
Feb 25, 2021 -

Mt. Ephraim Chrysler Dodge responded

Thank you for the feedback! We are happy to know that overall you had a good experience with us and we will make sure to share your feedback with management. We value your business at Mt Ephraim Chrysler Dodge!

Helpful
February 22, 2021

"I had no issues when I arrived at the service station, it..."

- camachoangel190

I had no issues when I arrived at the service station, it was quick and the oil change service was completed in a timely manner

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Tom McMullin
5.0
Chris Roberts
5.0
Report | Print
Feb 23, 2021 -

Mt. Ephraim Chrysler Dodge responded

Thank you for taking the time to share your review about your oil change at Mt. Ephraim Chrysler Dodge. We are thrilled to know you had a quick and easy experience. Have a great day!

Helpful
February 19, 2021

"I have excellent service the members even made me laugh..."

- leonyachavis29

I have excellent service the members even made me laugh they are friendly and the job was done in a good time and they made sure I was satisfied.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Tom McMullin
5.0
Chris Roberts
5.0
Report | Print
Feb 20, 2021 -

Mt. Ephraim Chrysler Dodge responded

Thanks for the great review! We're glad to hear your service experience was positive. We hope to see you again soon!

Helpful
February 18, 2021

"they got me in and out fast and told me everything they..."

- johnavonman

they got me in and out fast and told me everything they did and answer all my questions that I had because I had not from the bank

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Tom McMullin
5.0
Chris Roberts
5.0
Report | Print
Feb 18, 2021 -

Mt. Ephraim Chrysler Dodge responded

Thank you for the wonderful review, John! We are so pleased to see that the Mt Ephraim Chrysler Dodge team answered all your questions satisfactorily. Congratulations on your purchase; we hope to work with you again in the future.

Helpful
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