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Mt. Ephraim Chrysler Dodge
Mount Ephraim, NJ
2,304 Reviews
There's a reason why we are a premier new and used Chrysler, Dodge and RAM dealer for the Philadelphia area. It's because we provide quality automobiles at prices our customers can afford. Our knowledgeable staff will answer your questions, help you find the right new car, and can assist with financing. So if you're looking for a new or used Chrysler, Dodge or RAM in Mt. Ephraim, Philadelphia, Camden or Cherry Hill, stop in to our dealership and we'll get you into the car of your dreams! Have questions to ask first? Give us a call.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,304 reviews
May 29, 2026
Service dept fumbled my oil change and tire rotation. Changed my oil but no tire rotation. Service guy said I didn’t ask when I dropped off my truck. But he said I requested it when I made my appointment Changed my oil but no tire rotation. Service guy said I didn’t ask when I dropped off my truck. But he said I requested it when I made my appointment. He said I should have asked again when I dropped it off. So I guess it’s my fault because I requested oil change and tire rotation when I made my appointment but I didn’t ask again when I drop it off. Somehow that made sense to him… smh customer service is trash. When did the dealership stop asking to add on services. I remember when they would try to sell you wiper blades. More
by schmagogle27
Employees Worked With
Idk who worked on my truck
May 29, 2026
I came in and made an appointment for an oil change and tire rotation. I came back a week later for my appointment and dropped off my truck. I told the guy behind the desk I had a pre paid oil change thru tire rotation. I came back a week later for my appointment and dropped off my truck. I told the guy behind the desk I had a pre paid oil change thru mopar. He said I see it under you name. So I signed and left. Left my number for a call back to come pick up my car. I also reminded him there was a recall on my vehicle as well and he said he will have that taken care of also. I got a call back and I was told my oil change and recall was done, I asked about my tire rotation he said I didn't ask for one. I explained I did ask at my original appointment. He said yes I did. But I didn't re ask when I dropped off my truck. I was confused I asked again didn't I ask for a tire rotation he said yes but because I didn't re ask at drop off he assumed not to rotate my tires. He then said it's a 30 dollar cost I explained you told me that when I made the appointment. So again I asked him so why didn't you rotate the tires I asked you for that service when I scheduled my appointment? He said again people ask for tire rotation and change there mind so he didn't do it because I didn't ask him again when I dropped off my care. My trust is broken at this dealership as far as I'm concerned I'm not even sure he even did the recall at this point. So my score is a 1. Customer service is not really that good. I would think asking for add on services would be a regular thing at a dealership!!! Wel I will just try dealership in cherry hill next time. Thanks, Upset customer More
by schmagogle27
Verified CustomerMay 23, 2026
Though I had an appointment and made it very clear to the person I be my appointment with that I will be having my truck towed in the day before my truck was there for days before anyone even realized that i person I be my appointment with that I will be having my truck towed in the day before my truck was there for days before anyone even realized that it was there also I was told that I may have to pay for a tow to get the truck inside of the Bay..... After about a week of my truck being there... If I had an appointment and my truck had been there over a week why would it need to be towed into the bay and that point? Also I was severely overcharged in my opinion it should not cost $450 to install a battery it's only two bolts.... Also I made it clear that there existing battery in my car was under warranty and then I would like to take that battery back and return it to get a new one but I did not receive my battery back... Thirdly my vehicle was not repaired it was just maintenance as far as a starter and a battery but no one fixed the original problem... Once I picked up my vehicle and it cut off on me before I even made it home I returned the vehicle to the dealership only to be told that the vehicle could not be repaired if that was the consensus initially then I shouldn't have had to spend $2,800 before someone told me they couldn't repair my vehicle. More
by lehighave26
May 22, 2026
After 3 weeks, they finally got it right The first time, they did the diagnostic and they thought they had the problem. They had to order the parts so I made the appointment to get fixed the following week. they did the diagnostic and they thought they had the problem. They had to order the parts so I made the appointment to get fixed the following week. More
by midge264
May 22, 2026
Paul is a very good salesman, He took his time to explore all options for me. Paul was extremely knowledgeable about how the workings of the Dodge Durango preforms. all options for me. Paul was extremely knowledgeable about how the workings of the Dodge Durango preforms. More
by shawnf276
Employees Worked With
May 21, 2026
Waiting weeks for my other key. The temp tags are out of date this week. Its been a nightmare.. dealership is full of xxxx they say they will call you back and never do.. I wouldn The temp tags are out of date this week. Its been a nightmare.. dealership is full of xxxx they say they will call you back and never do.. I wouldn't tell anyone to buy a bicycle there let alone a 2026 ram.. Place truly sucks More
by genogover
Employees Worked With
Only worked with salesman and couple people behind desk when you walk in..
May 14, 2026
They are a caring dealership that takes the time to listen to its customer need and what they are looking for and have reasonable prices listen to its customer need and what they are looking for and have reasonable prices More
by mcox2833
May 13, 2026
I agreed on the phone with a sales manager to purchase a specific car on the lot. We agreed on the VIN number and on the “out the door price” which included every charge – cost, dealer charges, gov’t charg specific car on the lot. We agreed on the VIN number and on the “out the door price” which included every charge – cost, dealer charges, gov’t charges, tax, tags etc. - $ 83,288.66 – down to the penny. The dealership is 140 away in a different state so they were going to call me the next day to tell me when and where we would meet. No one called me. I contacted them and was told they were working on it. No one got back to me. I contacted them again, and got a response they had sold the car! When I complained, they were defensive and I was told a blatant lie that I told them that I could not pick up the car for two weeks and that anyway, there was no signed purchase order. In my view, totally unprofessional and completely untrustworthy. Beware when dealing with Mt. Ephrain Chrysler Dodge in Mt. Ephrain New Jersey. More
by Berger
May 09, 2026
Waited for an oil change and tire rotation, which i had made an appointmentfor. Took 2.5 hours to complete. Each time I looked at my truck, there was no tech even near the vehicle. Service writer saw me made an appointmentfor. Took 2.5 hours to complete. Each time I looked at my truck, there was no tech even near the vehicle. Service writer saw me looking and came in and made an excuse that they couldn't get my truck in the garage. Waiting room is old, small, dirty, and uncomfortable. This was my first time using them for service, and I won't be using them again. More
by NoThanks
Employees Worked With
No idea.
