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Muller Honda of Gurnee
Gurnee, IL
655 Reviews
At Muller Honda of Gurnee, we believe buying or servicing a vehicle should be as exceptional as the Honda you drive. As part of the Muller Auto Group, a family-owned and operated dealer group serving Chicagoland and Northwest Indiana for over 50 years, we take pride in delivering a premium automotive experience built on trust, transparency, and true customer care.
Our award-winning team is here to make every step simple — from helping you discover the perfect new or Certified Pre-Owned Honda, to keeping your vehicle performing at its best with expert service and genuine Honda parts. We’re passionate about our customers, our cars, and our community — and it shows in everything we do.
When you visit Muller Honda of Gurnee, you’ll find a welcoming team, fair and upfront pricing, and a promise that you will not be disappointed.
Come see why so many drivers throughout Chicagoland and beyond choose Muller Honda of Gurnee.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 655 reviews
December 15, 2025
BUYER BEWARE. Especially if you are a women. Mark schwartz mgr of service dept. tried to intimidate me by coming around his desk and standing over me and yelling a Especially if you are a women. Mark schwartz mgr of service dept. tried to intimidate me by coming around his desk and standing over me and yelling at me. I wasn’t having it and told him I wasn’t paying for something they didn’t do. If I was a man he would have never come at me like that. He was yelling and someone in the area came and shut the door and said we don’t want to listen to this. Closing me in there with him. I got up and said I’m leaving do whatever. He banned me from dealership. I have 4 years left on my warranty. I wouldn’t go back there even if I could cause he would probably do something nefarious to my car. I wouldn’t trust that service dept he’s a petty little man. I hurt his precious little ego cause I wouldn’t cave to his aggression. More
by Dottieprosen
Employees Worked With
Mark Schwartz
December 05, 2025
Great customer service, finished repairs in the time frame stated and explained everything they did. Good experience. frame stated and explained everything they did. Good experience. More
by msteffenburg
Employees Worked With
December 04, 2025
Excellent customer service! The service staff are going thru the extra mile to provide the service their clients deserves. The service staff are going thru the extra mile to provide the service their clients deserves. More
by edestipona
December 03, 2025
From first contact via email, to several phone calls and text exchanges, the team at Muller was helpful and responsive. I worked with used car sales managers Joe Lage and Rob Meyrs in the lead up to my purc text exchanges, the team at Muller was helpful and responsive. I worked with used car sales managers Joe Lage and Rob Meyrs in the lead up to my purchase. At pick up, Jerson Ocampo took great care of me, answering all my questions, walking me through the features of a great Honda Passport, and sent me on my way. More
by Patrick
November 26, 2025
Everyone was knowledgeable, informative, and helpful. Of all the dealerships we went to, this Honda dealership exceeded what we found to be the standard. Of all the dealerships we went to, this Honda dealership exceeded what we found to be the standard. More
by megorski3
November 24, 2025
Honesto , rápido muy amable . Todo me explicó con claridad, aunque su español no es excelente se lo puede entender muy bien Todo me explicó con claridad, aunque su español no es excelente se lo puede entender muy bien More
by Taxes6712
November 19, 2025
Gio did such a great job listening to what I wanted in a new vehicle and making recommendations for the models and trim levels that would meet my needs! He made the test drive very helpful and informative a new vehicle and making recommendations for the models and trim levels that would meet my needs! He made the test drive very helpful and informative and worked really well with us and his colleagues throughout the purchase process. We walked in for a test drive and drove away in a new Honda! More
by thegalyans
November 16, 2025
Gio was amazing ! !!! He was patient and made sure I was satisfied with what I was getting. Josh was so nice and was great at explaining the finances to me. They both e !!! He was patient and made sure I was satisfied with what I was getting. Josh was so nice and was great at explaining the finances to me. They both expressed how happy they were for me and my first brand new car ! More
by jos10813
November 15, 2025
Incredibly helpful and kind! They answered all questions in a straightforward and informative manner - no pressure. They answered all questions in a straightforward and informative manner - no pressure. More
by Mschmaus
November 15, 2025
Gio was great to work with! Very knowledge, professional and friendly. Made the whole process easy. Very knowledge, professional and friendly. Made the whole process easy. More
by Becca
Employees Worked With
