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Muller Honda of Gurnee
Gurnee, IL
626 Reviews
Muller Honda of Gurnee and our dedicated staff of sales, finance, service and parts specialists are honored to be Gurnee, IL's full-service Honda dealer. We cater to our neighbors from nearby Waukegan and Crystal Lake, IL with not only a superb selection of new and pre-owned Honda vehicles for sale, but our customer service excellence and commitment to providing a stress-free shopping environment for all. We have been serving drivers from down the street in Gurnee as well as car shoppers from further afield for years and look forward to adding to our stellar customer base that turns to us for all of their automotive needs. Explore our website now to learn all about our full-service dealership, then shop and visit us online or on-site here in Gurnee!
New & Used Auto Sales & Financing
We are your source for that new Honda CR-V you have been eyeing, so turn to us for your new Honda purchase and financing assistance. Illinois drivers like you can be prepared for driving conditions in all four seasons with Honda's lineup of versatile models like the Honda Pilot, HR-V, Odyssey and Ridgeline. Of course, all of these wonderful Honda models are available here in pre-owned condition, too, which could save you thousands of dollars and still allow you to drive a one-and-only Honda! Use our convenient online auto loan application to express interest in financing your upcoming new or used Honda purchase. Our finance staff works with car buyers of all credit levels, so we look forward to reviewing your application and searching for competitive loan rates.
Your Honda Maintenance & Parts Source
When your Honda is due for scheduled maintenance near Crystal Lake or Waukegan, IL, count on the Honda factory-trained staff at our service department. Our team of service advisors and technicians will provide top-quality maintenance and repair services and keep records so that you can keep up on your Honda's future maintenance needs. With service and parts departments on site, your Honda can be treated to genuine Honda parts installed by highly skilled staff, so do not hesitate to contact us today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 626 reviews
October 26, 2018
2017 Pilot Have owned Pilots and Accords for 10-20 years and have always had great service, Came in for an oil change and was in and out very quickly, nice work. Have owned Pilots and Accords for 10-20 years and have always had great service, Came in for an oil change and was in and out very quickly, nice work. More
by BLUETO1
Verified CustomerEmployees Worked With
George Bialkowski
October 26, 2018
Great service! I had a very positive experience at Muller Honda. Not only did they repair my tire quickly, but they did it for free! They also were very kind to my o I had a very positive experience at Muller Honda. Not only did they repair my tire quickly, but they did it for free! They also were very kind to my one year old daughter and gave her a balloon and paper, which made her very happy. We will definitely use Muller Honda in the future! More
by BETTISRACHEL
Employees Worked With
Juan Arias
October 25, 2018
Oil change was quick and new part was ordered Every time my vehicle needs servicing I am greeted by a friendly service technician who is available to answer any questions I may have. I chose to p Every time my vehicle needs servicing I am greeted by a friendly service technician who is available to answer any questions I may have. I chose to purchase my new Pilot at Muller Honda because of the wonderful service department. I previously owned an Odyssey and chose to stay with Muller Honda because of their service department. More
by BUCKINGHAM2700
Employees Worked With
Chris Harrison, Jasen Lumpkins
October 24, 2018
Great service Quick and easy to set up an appointment online. Service staff was readily available when I pulled in and took care of me right away. They confirmed my Quick and easy to set up an appointment online. Service staff was readily available when I pulled in and took care of me right away. They confirmed my service even asked if I had a coupon which most places won't proactively do. I was in and out in under an hour for an oil change and tire rotation for an evening appointment. This was my first service for my new Civic. I'll be back! More
by tj.strickling
Employees Worked With
Honestly I don't remember his name but he was polite and courteous.
October 24, 2018
Tire replacement After having a tire blow out on my new 2019 Honda Ridgeline Truck , I went to my dealer Muller Honda. They were very helpful with getting me a new tir After having a tire blow out on my new 2019 Honda Ridgeline Truck , I went to my dealer Muller Honda. They were very helpful with getting me a new tire at a good price. They were quick in the replacement, and very friendly. I have found that Muller Honda have always been great with all my Honda cars and trucks. 5 stars for the Service Department. More
by ALT4TWO
Employees Worked With
Mark Levin
October 24, 2018
Thanks Alan! I started going here because I used to work nearby. Now that I switched jobs, its still worth the trip to come here. Excellent customer service. I started going here because I used to work nearby. Now that I switched jobs, its still worth the trip to come here. Excellent customer service. More
by author
Employees Worked With
Alan Laudonckas
October 22, 2018
Jason and David are AWESOME! Muller in Gurnee is fabulous! Their facilities (showroom, waiting area, etc) are excellent, but mainly we keep coming back because of people like Davi Muller in Gurnee is fabulous! Their facilities (showroom, waiting area, etc) are excellent, but mainly we keep coming back because of people like David Krochmal and Jason Fosdick. We bought our Civic from David and he made every aspect of car buying a joy. His attention to customer service is outstanding, so it's no wonder that he's one of the top salespeople. Jason has been our service advisor for the past several years and we couldn't be happier. He is accommodating, helpful, and highly knowledgable. These guys are absolutely the best, and deserve the highest praise (an extra week of vacation wouldn't hurt either)! More
by BillR
Employees Worked With
Jason Fosdick, David Krochmal
October 22, 2018
Always Great Service! Every time I bring my 2017 Honda Civic Hatchback in for any type of service I am treated by a wonderful staff. I live 20 miles away from Muller Ho Every time I bring my 2017 Honda Civic Hatchback in for any type of service I am treated by a wonderful staff. I live 20 miles away from Muller Honda in Gurnee and continue to bring my car in for service. More
by MBROCKHOFF
Employees Worked With
Nick Reed
October 22, 2018
Consistently Good Service This is my second Honda. I bought it from this dealer because of their excellent service department. They are courteous, explain things and keep my ca This is my second Honda. I bought it from this dealer because of their excellent service department. They are courteous, explain things and keep my car running great. More
by mb
Employees Worked With
Jason Fosdick
October 22, 2018
Absolutely Awesome Jason in service is awesome! He is great at he job, very knowledgeable, patient with customers, very detailed and professional. I go to gurnee Honda b Jason in service is awesome! He is great at he job, very knowledgeable, patient with customers, very detailed and professional. I go to gurnee Honda because of him. More
by muscbuf
Employees Worked With
Nick Reed
