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Muller Honda of Gurnee
Gurnee, IL
710 Reviews
At Muller Honda of Gurnee, we believe buying or servicing a vehicle should be as exceptional as the Honda you drive. As part of the Muller Auto Group, a family-owned and operated dealer group serving Chicagoland and Northwest Indiana for over 50 years, we take pride in delivering a premium automotive experience built on trust, transparency, and true customer care.
Our award-winning team is here to make every step simple — from helping you discover the perfect new or Certified Pre-Owned Honda, to keeping your vehicle performing at its best with expert service and genuine Honda parts. We’re passionate about our customers, our cars, and our community — and it shows in everything we do.
When you visit Muller Honda of Gurnee, you’ll find a welcoming team, fair and upfront pricing, and a promise that you will not be disappointed.
Come see why so many drivers throughout Chicagoland and beyond choose Muller Honda of Gurnee.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 710 reviews
May 20, 2026
I just purchased my 6th Honda--and my 3rd from Muller Honda--and once again, the experience was absolutely exceptional. At this point, I truly wouldn't go anywhere else. Andrew Tomlinson, the General Honda--and once again, the experience was absolutely exceptional. At this point, I truly wouldn't go anywhere else. Andrew Tomlinson, the General Sales Manager, continues to set the gold standard for customer service. This is now the third time I've worked with Andrew, and every single experience has been seamless, professional, and stress-free. He worked hard to get me an amazing deal on my brand new CR-V and, as always, made me feel like a genuinely valued returning customer rather than just another sale. It's rare to find someone in leadership who is this hands-on, responsive, and truly invested in making sure everything goes perfectly. A huge thank you as well to Jason Larson, my sales consultant this time around, who was fantastic from start to finish. Jason was professional, knowledgeable, patient, and incredibly easy to work with. He made the entire process smooth, enjoyable, and completely pressure-free. And I have to give a very special shoutout to Ivan, who I actually worked with previously as my sales consultant when purchasing another vehicle, so it was wonderful to see that he's since earned a promotion into finance--which is incredibly well deserved! It says a lot about Muller Honda that they recognize and promote great people, and Ivan continues to be one of them. Last time, I completed everything ahead of time, but this time I actually completed my credit application in the dealership, and even with that, Ivan had my finance paperwork completed in only about 30 minutes. He made what is usually the most stressful and time-consuming part of buying a car feel effortless, transparent, and efficient. From the moment I walked in to the moment I drove away in my beautiful new CR-V, I was in and out in under 2 hours, which honestly feels unheard of when purchasing a vehicle. After purchasing 6 Hondas total and working with dealerships in different places over the years, I can confidently say that Muller Honda continues to be in a league of its own. Andrew, Jason, and Ivan made an incredible team, and the level of professionalism, efficiency, and genuine care they provide is exactly why I continue to come back. If you're looking for a dealership that respects your time, works hard to get you a great deal, treats you honestly, and actually makes buying a car enjoyable, Muller Honda is the place to go. Andrew, Jason, and Ivan are truly an exceptional team. Here's to Honda #7 someday! More
by fmh4541
May 02, 2026
Close to my home and work, service can be very dry most of the time of the time More
by results.gleams-5e
Employees Worked With
May 01, 2026
Fast service and reliable, hope to have more discount coupon available to compete with other dealer. coupon available to compete with other dealer. More
by duka.davis
Employees Worked With
April 30, 2026
Very nice and better than I expected. Nice waiting area too Thank you. Yes sir Nice waiting area too Thank you. Yes sir More
by mtgonz960
Employees Worked With
April 28, 2026
Jerson Ocampo was so patient and knowledgeable in helping us find the right car for our needs and budget. Jerson made it a great car-buying experience. us find the right car for our needs and budget. Jerson made it a great car-buying experience. More
by christinekiel
Employees Worked With
April 26, 2026
Wonderful service and very easy everything easy everything. My personal experience was very good and good attended everything. My personal experience was very good and good attended More
by Gloria Conde
Employees Worked With
April 23, 2026
Jason is wonderful at his job in service. Very prompt and efficient. Have had Jason for my service truck since 2009. Very prompt and efficient. Have had Jason for my service truck since 2009. More
by Mry_hamrick
Employees Worked With
April 20, 2026
Always a great experience purchasing or leasing a vehicle at Mueller Honda. Staff is always friendly and ready to help with you needs. at Mueller Honda. Staff is always friendly and ready to help with you needs. More
by patpender
Employees Worked With
April 09, 2026
Jason was very prompt when we arrive at the dealership. He explained that I was eligible for an oil change and tire rotation. The was also a recall on a small radiator grill. He ordered the part and will He explained that I was eligible for an oil change and tire rotation. The was also a recall on a small radiator grill. He ordered the part and will call me when it gets in to bring it back to the dealership. He offered a courtesy car if we wanted to going anywhere while our vehicle was getting repaired. Ha was very personable and knowledgeable More
by VINROSE92
April 06, 2026
Great customer service, service advisors are knowledgeable. They always keep you updated of progress. Offers discounts knowledgeable. They always keep you updated of progress. Offers discounts More
by Nina
