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Muller Honda of Gurnee
Gurnee, IL
621 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 621 reviews
September 05, 2018
Wow!! Quickest/easiest car purchase I've ever made and got what I considered a good deal. Actually bought two cars. Alan was fantastic and couldn't have b Quickest/easiest car purchase I've ever made and got what I considered a good deal. Actually bought two cars. Alan was fantastic and couldn't have been more accommodating with a family matter. More
by CHRISVINLEO
Verified CustomerEmployees Worked With
Also Brian in Finance., Alan Laudonckas
September 05, 2018
GREAT.....couldn't be happier! Our 1st Pilot was purchased from Nick Kretsch 13 years ago from Rosen. Because we were so pleased with our 2005 Pilot, we knew we wanted another one. Our 1st Pilot was purchased from Nick Kretsch 13 years ago from Rosen. Because we were so pleased with our 2005 Pilot, we knew we wanted another one. I was thrilled when I walked in and saw Nick there. Nick did not fail us with our 2019 Pilot either. He made the whole experience a pleasure. Nick is knowledgeable, friendly and just a good guy. We are very happy with our decision and the staff at Muller Honda. Also, your Finance gentleman, Eric Bass ( I think) was also a pleasure to work with setting up our financing. He was fast and knowledgeable as well. Maybe you could check and see if he could use more insurance folders...…….. The whole process was great from beginning to end. More
by HEYLINDAJ
Employees Worked With
Eric Bass, Finance, Nick Kretsch
September 03, 2018
Service Went in for an oil change. Service came in and told me about needing new filters which was nice instead of just putting them in. Went in for an oil change. Service came in and told me about needing new filters which was nice instead of just putting them in. More
by KATIEA71
Employees Worked With
George Bialkowski
September 03, 2018
Fast turnaround for a standard oil change Not only was there a fast turnaround for my oil change but I was given a couple for my service too which is very much appreciated Not only was there a fast turnaround for my oil change but I was given a couple for my service too which is very much appreciated More
by bmstubing
Employees Worked With
Domingo Vargas
September 03, 2018
new Lease purchase The manager,Tony, personally came over while I was discussing my purchase with my salesman,Dave. I was very comfortable with their knowledge, and cari The manager,Tony, personally came over while I was discussing my purchase with my salesman,Dave. I was very comfortable with their knowledge, and caring professional demeanor. My experience was easy and not stressful. More
by JOSANNRAHNING
Employees Worked With
Brandy- demo and Brian - finance, Tony Pescatore, David Krochmal
September 03, 2018
Great customer service Everyone was so helpful there. All my questions were answered with a smile. My service person even got in my car to reprogram my locks for me. Everyone was so helpful there. All my questions were answered with a smile. My service person even got in my car to reprogram my locks for me. More
by KROHRS72
Employees Worked With
George Bialkowski
September 03, 2018
Trusted Dealership It was a great experience and they all made the purchasing experience smooth. I never felt pressured and the agent himself made me feel that I was not It was a great experience and they all made the purchasing experience smooth. I never felt pressured and the agent himself made me feel that I was not taken for granted. More
by CRVbuyer_9/1/18
Employees Worked With
Manny Magsino
September 02, 2018
Painless Purchase Started with a link from our credit union. Immediate response from dealer. Competitive price provided on car with our specs, in stock. Went in for te Started with a link from our credit union. Immediate response from dealer. Competitive price provided on car with our specs, in stock. Went in for test drive, all was good, closed the deal within 2 hours. All aspects went smoothly. All points of contact were professional and knowledgeable. More
by tksk99
Employees Worked With
Joe Pescatore, Brian Odom, Emilian Florescu
September 02, 2018
excellent experience We have been long time customers of the Muller Honda Service. Completely satisfied with their excellent service. Purchased three new vehicles. Got We have been long time customers of the Muller Honda Service. Completely satisfied with their excellent service. Purchased three new vehicles. Got fair and good trade allowances on three used vehicles. It was a pleasure to work with David on the sale of all three vehicles. More
by tjmckillop
Employees Worked With
Chris Harrison, Jason Fosdick, Brian Odom, Eric Bass, David Krochmal
September 01, 2018
Fun experience Muller Honda made buying my new car what it is supposed to be; A GREAT TIME! Fun all the way through the process, culminating in that exhilarating fee Muller Honda made buying my new car what it is supposed to be; A GREAT TIME! Fun all the way through the process, culminating in that exhilarating feeling of driving off the lot with my brand new sports car, my civic! More
by The Captain
Employees Worked With
Bob, who appraised my trade in, and Eric Bass, in the finance department. All nice and fun., Nick Kretsch
