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Muller Honda of Gurnee
Gurnee, IL
625 Reviews
Muller Honda of Gurnee and our dedicated staff of sales, finance, service and parts specialists are honored to be Gurnee, IL's full-service Honda dealer. We cater to our neighbors from nearby Waukegan and Crystal Lake, IL with not only a superb selection of new and pre-owned Honda vehicles for sale, but our customer service excellence and commitment to providing a stress-free shopping environment for all. We have been serving drivers from down the street in Gurnee as well as car shoppers from further afield for years and look forward to adding to our stellar customer base that turns to us for all of their automotive needs. Explore our website now to learn all about our full-service dealership, then shop and visit us online or on-site here in Gurnee!
New & Used Auto Sales & Financing
We are your source for that new Honda CR-V you have been eyeing, so turn to us for your new Honda purchase and financing assistance. Illinois drivers like you can be prepared for driving conditions in all four seasons with Honda's lineup of versatile models like the Honda Pilot, HR-V, Odyssey and Ridgeline. Of course, all of these wonderful Honda models are available here in pre-owned condition, too, which could save you thousands of dollars and still allow you to drive a one-and-only Honda! Use our convenient online auto loan application to express interest in financing your upcoming new or used Honda purchase. Our finance staff works with car buyers of all credit levels, so we look forward to reviewing your application and searching for competitive loan rates.
Your Honda Maintenance & Parts Source
When your Honda is due for scheduled maintenance near Crystal Lake or Waukegan, IL, count on the Honda factory-trained staff at our service department. Our team of service advisors and technicians will provide top-quality maintenance and repair services and keep records so that you can keep up on your Honda's future maintenance needs. With service and parts departments on site, your Honda can be treated to genuine Honda parts installed by highly skilled staff, so do not hesitate to contact us today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 625 reviews
August 15, 2018
Nick was AMAZING When I went in, I knew my demands were high. Nick met every expectation and demand and went above and beyond. I couldn’t have asked for a more smooth When I went in, I knew my demands were high. Nick met every expectation and demand and went above and beyond. I couldn’t have asked for a more smooth and easy transaction. Not only that, but Nick went above and beyond on getting me the exact car and color I wanted when all the other dealers around said they couldn’t. More
by Alexpowell404
Employees Worked With
Nick Reed
August 15, 2018
Quick service but one pet peeve So I only come here for oil changes and maintenance minder service. Get my tires and brakes from other places. The service is quick, staff general So I only come here for oil changes and maintenance minder service. Get my tires and brakes from other places. The service is quick, staff generally nice. But one thing drives my nuts. They always put an oil change reminder sticker saying come back in 3,000 miles or 3 months. My car goes 6,000 miles/6 months. The maintenance minder tells me when to come in. It uses synthetic oil. Why do they put a sticker with inaccurate info on my windshield? It’s disingenuous at best and shady at worst, trying to get me in for unnecessary oil changes. More
by david.shutan
Verified CustomerEmployees Worked With
George Bialkowski
August 15, 2018
Great service Service center advisor (Alan Lauritzen) was very mindful of my concerns on my car. He's very respectful of my time too. He addressed all my issues a Service center advisor (Alan Lauritzen) was very mindful of my concerns on my car. He's very respectful of my time too. He addressed all my issues and went out of his way to fund some answers More
by Reggie
Employees Worked With
Alan Lauritzen
August 15, 2018
Service Good job -but I had to call for two days to make appt they would transfer me to service & no one would pick up the phone. Good job -but I had to call for two days to make appt they would transfer me to service & no one would pick up the phone. More
by NANCYCONSTANT
Employees Worked With
George Bialkowski
August 15, 2018
Got new tires Great service !! They got me in and out and were very friendly and accomodating. I will always take my cars there and they have great coffee Great service !! They got me in and out and were very friendly and accomodating. I will always take my cars there and they have great coffee More
by TVGREEN96
Employees Worked With
George Bialkowski
August 14, 2018
Great Service The greeter that assisted me was pleasant and my car was in and out. No complaints. I think my greeters name was Domingo. Great asset to your team. The greeter that assisted me was pleasant and my car was in and out. No complaints. I think my greeters name was Domingo. Great asset to your team. More
by jamaicafranklin
Employees Worked With
George Bialkowski
August 14, 2018
Excellent Everyone there is always friendly the service is second to none and i love my honda! Dave K has been awesome to work with great guy!! Everyone there is always friendly the service is second to none and i love my honda! Dave K has been awesome to work with great guy!! More
by RMTHORN77
Employees Worked With
David Krochmal, Chris Mitchell
August 14, 2018
Painless, a great price for a first time car lease Nick Kretsch is a great guy and an even better salesman. He walked through everything I needed to know as someone leasing a car for the first time, qu Nick Kretsch is a great guy and an even better salesman. He walked through everything I needed to know as someone leasing a car for the first time, quoted me a price that literally no one else could match, and treated me with respect. Couldn't have worked with a better person! More
by robertkayart
Employees Worked With
Nick Kretsch
August 13, 2018
Quick and professioinal Chris Harrison was very helpful and the service provided was what I needed. It was quick, convenient and professional. I have recommended both the s Chris Harrison was very helpful and the service provided was what I needed. It was quick, convenient and professional. I have recommended both the sales and service to other friends. More
by DBOGDALA
Employees Worked With
Chris Harrison
August 13, 2018
Check engine light was coming on and off The service was handled in a very professional and courteous manner. They answered all my questions and even helped with securing us a loaner. We br The service was handled in a very professional and courteous manner. They answered all my questions and even helped with securing us a loaner. We brought in for an issue and it turned out that it was under warranty and the process was explained thoroughly and it even worked out that we were able to get additional work completed that was needed. More
by PHIL.MEGGINSON
Employees Worked With
Jasen Lumpkins
